Hardware - Cisco ASR 1000 Series Hardware Installation Manual

Troubleshooting the Hardware
Troubleshooting the 1-Port 10-Gigabit Ethernet LAN/WAN-PHY SPA for ASR
1000 Series Hardware
This section describes some of the hardware problems that may occur with the 1-Port 10-Gigabit
Ethernet LAN/WAN-PHY SPA for also called the SPA-1X-10GE-WL-V2 SPA.
Table 7-6
Table 7-6 Possible Reasons and Solutions for Hardware-Based Errors on the 1-Port 10-Gigabit Ethernet
LAN/WAN-PHY SPA
Possible Problem Observations and Comments
SPA Hardware The SPA initialization is performed by SIP. If the
initialization initialization of hardware has timed out, a
timeout HW-INIT-TIMEOUT message is displayed on the console.
The show hw-module subslot all oir command displays a
"failed too many times" reason code for the out-of-service
operational status and the show logging command shows a
HW-INIT-TIMEOUT failure.
The following is an example of a HW-INIT-TIMEOUT
message:
*Mar 3 23:27:05.903: %SPA_OIR-6-ONLINECARD: SPA
(SPA-1X10GE-WL-V2) online in subslot 1/1
*Mar 3 23:27:16.488: %SPA_OIR-3-HW_INIT_TIMEOUT:
subslot 1/0
*Mar 3 23:27:21.488: %SPA_OIR-3-RECOVERY_RELOAD:
subslot 1/0: Attempting recovery by reloading SPA
*Mar 3 23:27:21.489: %SPA_OIR-6-OFFLINECARD: SPA
(SPA-1X10GE-WL-V2) offline in subslot 1/0
Cisco ASR 1000 Series Aggregation Services Routers SIP and SPA Hardware Installation Guide
7-14
describes the possible problems and solutions for hardware-based out-of-service states.
Chapter 7 Troubleshooting the Installation
Solutions
Reload or reseat (reinsert) the SPA.
1.
Enter the upgrade hw-module
2.
subslot fpd bundled command to
start the recovery of the FPD upgrade.
If the problem was due to an FPD
image corruption, the SPA should
boot normally after the upgrade is
complete.
3. If the FPD upgrade completes
successfully, but you still have an
error, the SPA probably has a
hardware problem.
OL-14126-15