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CDM-Qx/QxL Multi-Channel Satellite Modem with DoubleTalk™ Carrier-in-Carrier®
Ethernet Management
6.5.4.1.3
Home | Support Page
The CDM-Qx/QxL 'Support' page (Figure 6-3) allows the user to compose an e-mail message
for questions or problems with the modem.
The Problem Report area of the display allows up to 256 characters maximum.
The CDM-Qx/QxL Support Web Page uses SMTP (Simple Mail Transport Protocol) to send e-
mail to Comtech EF Data Modem Support (cdmipsupport@comtechefdata.com).
For this page to operate correctly, the modem's administrator is required to
specify the SMTP server, domain name, and destination on the Admin | Access
page (see Sect. 6.5.4.2.1).
IMPORTANT
Once the Contact Information is entered and a message composed in the Problem Report text
window, click [Submit E-mail] to send the message.
Figure 6-3. Home | Customer Support page
6–10
Revision 7
MN/CDMQX.IOM
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