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HP Z800 - Workstation - 6 GB RAM Maintenance And Service Manual

Hp z800 workstation maintenance and service guide.
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HP
800 Workstation
Maintenance and Service Guide

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   Summary of Contents for HP Z800 - Workstation - 6 GB RAM

  • Page 1

    800 Workstation Maintenance and Service Guide...

  • Page 2

    Copyright Information Warranty Trademark Credits © Copyright 2009 Hewlett-Packard Hewlett-Packard Company shall not be liable Microsoft, Windows, and XP are U.S. Development Company, L.P. for technical or editorial errors or omissions registered trademarks of Microsoft contained herein or for incidental or Corporation in the U.S.

  • Page 3: About This Guide

    About this guide This guide provides service and maintenance information for the HP 800 Workstation and includes these topics: Guide topics Workstation overview on page 1 Setting up the operating system on page 18 Restoring the operating system on page 24 System management on page 30 Replacing components on page 63 Diagnostics and troubleshooting on page 183...

  • Page 4

    About this guide ENWW...

  • Page 5: Table Of Contents

    Table of contents 1 Workstation overview Description ............................1 System board architecture ....................1 Processor technology ..................2 Memory technology ..................... 2 Graphics ......................2 Expansion card slots ................... 2 Addition features ....................2 Workstation components ..................... 3 Chassis components ................... 4 Front panel components ..................

  • Page 6: Table Of Contents

    Setting up Red Hat Enterprise Linux ....................20 Installing with the HP driver CD ..................20 Installing and customizing Red Hat-enabled workstations ..........21 Verifying hardware compatibility ............... 21 Setting up Novell SLED ........................21 Updating the workstation ........................21 Updating the workstation after first boot ................

  • Page 7: Table Of Contents

    HP SoftPaq Download Manager ..................47 System Software Manager ....................48 Proactive Change Notification ................... 48 Subscriber's Choice ......................48 ROM Flash ......................... 49 Remote ROM Flash ..................49 HPQFlash ......................49 F10 Flash ......................49 FailSafe Boot Block ROM ....................50 Recovering the workstation from Boot Block Recovery mode ......

  • Page 8: Table Of Contents

    Grounding the work area ....................67 Recommended ESD prevention materials and equipment ..........67 Tools and software requirements ..................68 Special handling of components ..................68 Cables and connectors ..................68 Hard drives ......................69 Lithium coin cell battery ..................69 Customer self-repair ...........................

  • Page 9: Table Of Contents

    Optical bay filler tray ......................92 Removing a filler tray ..................92 Installing a filler tray ..................94 Optical disk drive ....................... 95 Removing an optical disk drive from the optical drive bay ........ 95 Installing an optical disk drive in the optical drive bay ........97 Notice for Blu-ray optical drives ................

  • Page 10: Table Of Contents

    Expansion card configuration restrictions for power supplies ......146 Choosing an expansion card slot ..................147 PCIe card ......................... 148 Removing a PCIe card ..................148 Installing a PCIe card ..................149 PCI card ........................... 151 Removing a PCI card ..................151 Installing a PCI card ..................

  • Page 11: Table Of Contents

    During operation ....................191 Customizing the monitor display ..............192 Troubleshooting scenarios and solutions ..................193 Solving minor problems ....................193 Solving power supply problems ..................195 Testing power supply ..................195 Solving diskette problems ....................196 Solving hard drive problems .................... 198 Solving display problems ....................

  • Page 12: Table Of Contents

    Appendix A Connector pins Appendix B System board designators Appendix C Routine Care General cleaning safety precautions ....................245 Cleaning the workstation case ......................245 Cleaning the keyboard ........................245 Cleaning the monitor ........................246 Cleaning the mouse ......................... 246 Appendix D Locating HP resources Product information ..........................

  • Page 13: Description, System Board Architecture

    Workstation overview This chapter presents an overview of workstation hardware components. It includes these topics: Topics Description on page 1 Specifications on page 7 Features on page 13 Description The following sections describe workstation system board architecture and components, and includes these topics: Topics System board architecture on page 1...

  • Page 14: Processor Technology, Memory Technology, Graphics, Expansion Card Slots, Addition Features

    NOTE: The x1, x4, x8, and x16 designators describe the number of electrical PCIe lanes routed to an expansion slot. For example, x16(8) means that the expansion slot is mechanically a x16 length connector, with eight PCIe lanes connected. Processor technology This workstation uses the Intel®...

  • Page 15: Workstation Components

    Workstation components This section describes workstation components, including front and , and includes these topics: Topics Chassis components on page 4 Front panel components on page 5 Rear panel components on page 6 For complete and current information on supported accessories and components, see http://partsurfer.hp.com.

  • Page 16: Chassis Components

    Chassis components The following image shows a typical workstation configuration. Drive configurations can vary. Figure 1-2 Workstation components Table 1-1 Workstation component descriptions Item Description Item Description Airflow guide Memory module (DIMM) Side access panel Processor (CPU) Side access panel key lock System board Memory fans Expansion card support...

  • Page 17: Front Panel Components

    Front panel components The following illustration shows the front panel components of a typical workstation configuration. Drive configurations can vary. Figure 1-3 Front panel Table 1-2 Front panel components Item Symbol Description Item Symbol Description 5.25-inch drive bays (3) Headphone connector optical disk drive eject button Microphone connector Workstation power button/power on light...

  • Page 18: Rear Panel Components

    Rear panel components The following illustration shows the rear panel of a typical workstation configuration. Drive configurations can vary. Figure 1-4 Rear panel NOTE: The rear panel connectors are labeled with industry-standard icons and colors to assist in connecting peripheral devices. Table 1-3 Rear panel components Item...

  • Page 19: Specifications, Physical Characteristics

    Specifications This section provides workstation chassis, power supply, and environmental specifications, and includes these topics: Topics Physical characteristics on page 7 Environmental specifications on page 8 Power supply description on page 9 Ensuring proper ventilation on page 13 Physical characteristics The following table lists the typical workstation physical characteristics.

  • Page 20: Environmental Specifications

    Environmental specifications The following table lists the environmental specifications of HP Workstations. Table 1-4 HP Workstation environmental specifications Operating: 5 to 35°C (40 to 95°F) Non-operating: -40 to 60°C (-40 to 140°F) Temperature NOTE: Derate by one degree C (1.8 degrees F) for every 305m (1,000 ft.) altitude over 1,524m (5,000 ft.).

  • Page 21: Power Supply Description, Power Supply Voltages

    Power supply description This workstation offers an 850W power supply and an 1110W power supply to provide power for the workstation. The power supplies are compatible with ENERGY STAR requirements, and offer 85% efficient or better operation. Power supply voltages NOTE: This workstation incorporates the blind-mate plug feature.

  • Page 22: Power Supply Currents

    Power supply currents Table 1-6 Maximum current per rail Voltage rail 850W maximum 1110W maximum continuous current continuous current +12 V-CPU0 18.0A 18.0A +12 V-CPU1 18.0A 18.0A +12 V-MO 18.0A 18.0A +12 V-M1 18.0A 18.0A +12 V-B 18.0A 18.0A +12 V-S 18.0A 18.0A +12 V-D...

  • Page 23: Power Supply Specifications, Power Consumption And Heat Dissipation

    Power supply specifications Table 1-7 Power supply specifications Item Description Power supply 850W Wide Ranging, Active PFC 1110W Wide Ranging, Active PFC Operating voltage range 90-269 VAC 90-269 VAC Rated voltage range 100-240 VAC 118 VAC 100-240 VAC 118 VAC Rated line frequency 50-60 Hz 400 Hz...

  • Page 24: Diagnostics And Troubleshooting On, System Fans, Resetting The Power Supply

    See the Site preparation guide for the HP 800 workstation at http://hp.com/support/ workstation_manuals for further power consumption information. This product is in compliance with U.S. Executive Order 13221. System fans This workstation includes: ● Two rear system fans ● One CPU0 fan ●...

  • Page 25: Ensuring Proper Ventilation, Features

    Ensuring proper ventilation Proper ventilation for the system is important for workstation operation. Follow these guidelines to ensure adequate ventilation: ● Operate the workstation on a sturdy, level surface. ● Place the workstation in an area with adequate ventilation. Provide at least 6 inches of clearance at the front and back of the workstation as shown in the following figure.

  • Page 26

    Topics ENERGY STAR Qualification on page 15 Hyper-threading on page 17 EUP compliance mode on page 16 Intel Turbo Boost Technology on page 17 Accessibility on page 16 HP Cool Tools on page 17 Chapter 1 Workstation overview ENWW...

  • Page 27: Energy Star Qualification

    ENERGY STAR Qualification HP computers marked with the ENERGY STAR logo are compliant with the applicable U.S. Environmental Protection Agency (EPA) ENERGY STAR specifications for computers. The EPA ENERGY STAR logo does not imply endorsement by the EPA. As an ENERGY STAR Partner, Hewlett- Packard Company has determined the products marked with the ENERGY STAR logo are ENERGY STAR qualified per the applicable ENERGY STAR guidelines for energy efficiency.

  • Page 28: Eup Compliance Mode, Enabling Eup Compliance Mode, Disabling Eup Compliance Mode, Accessibility

    EUP compliance mode This workstation provides EUP compliance mode capability. When enabled, this feature enables the workstation to shut down to the lowest possible power state by removing all power to the system board. When disabled, the workstation powers down conventionally. When the workstation is shutdown in EUP compliance mode, you must power it up with the workstation power button.

  • Page 29: Hyper-threading, Sata Power Management, Intel Turbo Boost Technology, Hp Cool Tools

    Hyper-threading This workstation supports Hyper-Threading Technology (HTT) which is an Intel-proprietary technology used to provide process parallelization. The technology improves processor performance under certain workloads by providing useful work for execution units that would otherwise be idle. A processor with Hyper-Threading enabled is treated by the operating system as two processors instead of one.

  • Page 30: Setting Up The Operating System

    Setting up the operating system This chapter provides setup and update information for the workstation operating system. It includes these topics: Topics Setting up the Microsoft operating system on page 19 Setting up Red Hat Enterprise Linux on page 20 Setting up Novell SLED on page 21 Updating the workstation on page 21 This chapter also includes information on how to determine that you have the latest BIOS, drivers, and...

  • Page 31: Setting Up The Microsoft Operating System, Installing Or Upgrading Device Drivers

    Setting up the Microsoft operating system NOTE: If you ordered a downgrade from Windows Vista to Windows XP Professional operating system, your system will be preinstalled with Windows XP Professional operating system. With this configuration, you will receive recovery media for Windows Vista operating system only. In case you need to restore or recover the Windows XP Professional operating system in the future, it is important that you create recovery media disks for Windows XP Professional operating system after first boot.

  • Page 32: Setting Up Red Hat Enterprise Linux, Installing With The Hp Driver Cd

    Setting up Red Hat Enterprise Linux HP offers an HP Installer Kit for Linux (HPIKL) to supplement Red Hat box sets and help HP Linux customers customize their system image. The HPIKL contains the HP driver CD and device drivers to successfully setup up the Red Hat Enterprise Linux (RHEL) operating system, The HP Installer Kit for Linux CDs are currently available for download at http://www.hp.com/support/workstation_swdrivers.

  • Page 33: Installing And Customizing Red Hat-enabled Workstations, Verifying Hardware Compatibility, Setting Up Novell Sled

    Installing and customizing Red Hat-enabled workstations Linux-enabled workstations require the HP Installer Kit and the purchase of a Red Hat Enterprise Linux box set. The Installer kit includes the HP CDs necessary to complete the installation of all versions of the Red Hat Enterprise Linux box set that have been qualified to work on an HP workstation.

  • Page 34: Determining Current Bios

    Determining current BIOS To determine the current BIOS of the workstation during system power up: Wait for F10=setup to appear on the lower right corner of the screen. Press to enter the F10 Setup utility. The F10 Setup utility displays the workstation BIOS version under File > System Information. Note the workstation BIOS version so that you can compare it with the BIOS versions that appear on the HP website.

  • Page 35: Upgrading Bios, Upgrading Device Drivers

    Upgrading BIOS To find and download the latest available BIOS, which includes the latest enhancements: Go to http://www.hp.com/go/workstationsupport. Select Download Drivers and Software from the left menu column under Tasks. Follow the instructions to locate the latest BIOS available for the workstation. If the BIOS on the Web site is the same as the version on your system, no further action is required.

  • Page 36: Restore Methods

    Restoring the operating system This chapter describes how to restore the Windows or Linux operating system. It includes these topics: Topics Restore methods on page 24 Ordering backup software on page 25 Restoring Windows Vista on page 25 Restoring Windows XP Professional on page 26 Restoring Novell SLED on page 28 Restore methods The Windows Business Vista operating system can be reinstalled using the HP RestorePlus! process.

  • Page 37: Ordering Backup Software, Restoring Windows Vista, Ordering The Restoreplus! Media, Restoring The Operating System

    Ordering backup software If you cannot create system recovery CDs or DVDs, you can order a recovery disk set from the HP support center. To obtain the support center telephone number for your region seehttp://www.hp.com/ support/contactHP. Restoring Windows Vista This section describes how to restore Windows Vista. Ordering the RestorePlus! media If you ordered restore media with your workstation, the media is included with your workstation components.

  • Page 38: Restoring Windows Xp Professional, Creating Restoreplus! Media

    Restoring Windows XP Professional This section describes how to restore the Windows XP Professional operating system. NOTE: The workstation must have a CD or DVD writer installed to create the media set. Creating RestorePlus! media The RestorePlus! kit can be created using the files contained on the hard drive. To create the restore media: Boot the workstation.

  • Page 39: Creating Hp Backup And Recovery (hpbr) Media

    Creating HP Backup and Recovery (HPBR) media NOTE: HPBR is only supported on Windows XP systems. For details, refer to the documentation on the Supplemental Software - HP Backup and Recovery CD included with the workstation. The documentation can be accessed during installation. The Initial Recovery Point can be burned to optical media and used to recover a system.

  • Page 40: Restoring The Operating System, Using Restoreplus, Using Hpbr, Using The Recovery Partition, Restoring Novell Sled

    Restoring the operating system CAUTION: Before you restore the operating system, back up your data. When you run RestorePlus! from media, the process deletes all information on the primary hard drive, including all partitions. If you run RestorePlus! from the recovery partition, only the root (C:) partition is affected.

  • Page 41

    NOTE: Make copies of the ISO recovery images on CD as backup files in case your workstation experiences a hard drive failure. ENWW Restoring Novell SLED...

  • Page 42: Bios Rom

    System management This section describes the tools and utilities that provide system management for the workstation. It includes these topics: Topics BIOS ROM on page 30 {Xref Error! Target does not exist.} Workstation management on page 42 BIOS ROM The BIOS ROM is a collection of machine language applications stored as firmware in ROM. It includes functions such as Power on Self Test (POST), PCI device initialization, Plug and Play support, power management, and the Computer Setup (F10) Utility.

  • Page 43: The Computer Setup (f10) Utility, Computer Setup (f10) Functionality

    The Computer Setup (F10) Utility This section includes these topics: Topics Computer Setup (F10) functionality on page 31 Accessing the Computer Setup (F10) Utility on page 33 The Computer Setup (F10) Utility menu on page 34 Computer Setup (F10) functionality The Computer Setup (F10) Utility enables you to: ●...

  • Page 44

    ● Specify the Asset Tag or property identification number assigned by the company to this workstation. ● Enable power-on password prompts during system restarts (warm-starts) and power on. ● Hide or show the integrated I/O functionality, including serial, USB, or parallel ports, audio, or embedded NIC.

  • Page 45: Accessing The Computer Setup (f10) Utility

    Accessing the Computer Setup (F10) Utility To access the Computer Setup (F10) Utility menu: Power on or restart the workstation. When the display is active and F10=Setup appears in the lower right corner of the screen, press F10. If you do not press at the appropriate time, try again.

  • Page 46: The Computer Setup (f10) Utility Menu

    The Computer Setup (F10) Utility menu The following table describes the functions available in the Computer Setup (F10) utility menu. NOTE: With new BIOS releases, the following content is subject to change, so the menu might be different than shown. Table 4-1 Computer Setup (F10) Utility menu descriptions Heading...

  • Page 47

    Table 4-1 Computer Setup (F10) Utility menu descriptions (continued) Heading Option Description Ignore Changes Exits workstation setup without applying or saving changes. and Exit Save Changes Saves changes to system configuration and exits the workstation setup. and Exit Storage Device Lists installed non-SCSI storage devices (except SATA devices) and provides options for obtaining Configuration specific information about each device:...

  • Page 48

    Table 4-1 Computer Setup (F10) Utility menu descriptions (continued) Heading Option Description Boot Order Enables you to configure the boot, diskette drive, and hard disk drive orders by physically reordering the menu entries. The following is the default boot order presented in the menu: ●...

  • Page 49

    Table 4-1 Computer Setup (F10) Utility menu descriptions (continued) Heading Option Description Device Security Makes the following devices available or hidden to the workstation: ● Serial Port ● Front USB Ports ● Rear USB Ports ● Internal USB Ports ● System Audio ●...

  • Page 50

    Table 4-1 Computer Setup (F10) Utility menu descriptions (continued) Heading Option Description System Security Provides these options: ● Data Execution Prevention—Enables or disables Data Execution Prevention mode in the CPUs. This mode prohibits code from running in pages that were set up as data pages, and prevents attacks such as buffer overflows.

  • Page 51

    Table 4-1 Computer Setup (F10) Utility menu descriptions (continued) Heading Option Description Hardware Enables or disables: Power ● SATA Power Management Management ● Intel Turbo Boost Technology ● Enhanced Intel Turbo Boost Technology ● Eup Compliance Mode Thermal Enables you to set the rate of the system fan when the CPU is in idle. Advanced Power-On Enables you to set the following:...

  • Page 52

    Table 4-1 Computer Setup (F10) Utility menu descriptions (continued) Heading Option Description Chipset/ Enable/disable these options: Memory ● PCI SERR# Generation (Enable or Disable)—Controls PCI SERR# generation for ill-behaved PCI add-in cards (that can generate SERR# spuriously). ● PCI VGA Palette Snooping (Enable or Disable)—Controls PCI VGA Palette Snooping for compatibility purposes.

  • Page 53

    Table 4-1 Computer Setup (F10) Utility menu descriptions (continued) Heading Option Description Slot 1 - PCIe2 x8 Slot 1 option ROM download (Enable or Disable) Slot 2 - PCIe2 Slot 2 option ROM download (Enable or Disable) Sot 3 - PCIe x8 Slot 3 option ROM download (Enable or Disable) Slot 4 - PCIe2 Slot 4 option ROM download (Enable or Disable)

  • Page 54: Workstation Management

    Workstation management This section summarizes capabilities, features, and key components of workstation management, including: Section topics Initial workstation configuration and deployment Proactive Change Notification on page 48 on page 43 Installing a remote system on page 43 Subscriber's Choice on page 48 Replicating the setup on page 44 ROM Flash on page 49 Updating and managing software on page 46...

  • Page 55: Initial Workstation Configuration And Deployment, Installing A Remote System

    Initial workstation configuration and deployment the workstation includes a preinstalled system software image. After a brief software unbundling process, the workstation is ready to use. If you prefer to replace the preinstalled software image with a customized set of system and application software, several methods are available for deploying a customized software image, including: ●...

  • Page 56: Replicating The Setup, Copying A Setup Configuration To A Single Workstation

    Replicating the setup This section provides information about replicating the workstation setup. Copying a setup configuration to a single workstation CAUTION: A setup configuration is model-specific. File system corruption can result if source and target workstations are not the same model. To copy a setup configuration: Select a setup configuration to copy, and then restart the workstation.

  • Page 57: Copying A Setup Configuration To Multiple Workstations

    Copying a setup configuration to multiple workstations CAUTION: A setup configuration is model-specific. If source and target workstations are not the same model, file system corruption might result. This method takes longer to prepare the configuration diskette, but copying the configuration to target workstations is fast.

  • Page 58: Updating And Managing Software, Hp Client Manager Software, Altiris Client Management Solutions

    Updating and managing software HP provides several tools for managing and updating software on desktops and workstations: ● HP Client Manager Software ● System Software Manager ● Altiris Client Management Solutions ● Proactive Change Notification ● Subscriber’s Choice HP Client Manager Software The HP Client Manager Software offers these services: ●...

  • Page 59: Hp Softpaq Download Manager

    HP SoftPaq Download Manager HP SoftPaq Download Manager is a free, easy-to-use interface for locating and downloading software updates for the HP client PC models in your environment. By specifying your models, operating system, and language, you can quickly locate, sort, and select the softpaqs you need. To download HP SoftPaq Download Manager, visit http://h20331.www2.hp.com/Hpsub/cache/509658-0-0-225-121.html.

  • Page 60: System Software Manager, Proactive Change Notification, Subscriber's Choice

    System Software Manager System Software Manager (SSM) is a utility available on Windows operating system workstations that enables you to update system-level software on multiple systems simultaneously. When executed on a PC client system, SSM detects hardware and software versions and then updates the software from a central repository, known as a file store.

  • Page 61: Rom Flash, Remote Rom Flash, Hpqflash, F10 Flash

    ROM Flash HP workstation include a programmable flash ROM. By establishing a setup password in the Computer Setup (F10) Utility, you can protect the ROM from being inadvertently updated or overwritten. This function is important to ensure the operating integrity of the workstation. To upgrade the ROM, download the latest SoftPaq images from www.hp.com/support/ workstation_swdrivers.

  • Page 62: Failsafe Boot Block Rom, Recovering The Workstation From Boot Block Recovery Mode

    FailSafe Boot Block ROM The FailSafe Boot Block ROM enables system recovery in the unlikely event of a ROM flash failure. For example, if a power failure occurs during a ROM upgrade, the Boot Block uses a flash-protected section of the ROM to verify a valid system ROM flash when power is restored to the workstation. If the system ROM is valid, the workstation starts normally.

  • Page 63: Workstation Security, Asset Tracking

    Workstation security This section provides information about providing system security through asset tracking, password security, hard disk drive locking, and chassis locks. This section includes these topics: Topics Asset tracking on page 51 SATA hard disk drive security on page 52 Password security on page 55 Chassis security on page 59 Asset tracking...

  • Page 64: Sata Hard Disk Drive Security

    Table 4-2 Security features overview Feature Purpose How it is established Removable Media Boot Control Prevents booting from removable media From the Computer Setup (F10) drives Utility menu Serial, Parallel, USB, or Infrared Prevents transfer of data through the From the Computer Setup (F10) Interface Control integrated serial, parallel, USB, or infrared Utility menu...

  • Page 65: Drivelock Applications, Using Drivelock

    DriveLock applications The most practical use of DriveLock is in a corporate environment. The system administrator would be responsible for configuring the hard disk drive, which involves setting the DriveLock master password and a temporary user password. If you forget the user password or if the equipment is passed on to another employee, the master password can be used to reset the user password and regain access to the hard disk drive.

  • Page 66

    Enabling DriveLock To enable and set the DriveLock user password: Power on or restart the workstation. As soon as the workstation is powered on, press and hold until you enter the Computer Setup (F10) Utility. Press Enter to bypass the title screen, if necessary. If you do not press at the appropriate time, you must restart the workstation, and then press and hold...

  • Page 67: Password Security, Establishing A Setup Password Using Computer Setup (f10 Utility

    Password security The power-on password prevents unauthorized use of the workstation by requiring entry of a password to access applications or data when the workstation is powered on or restarted. The setup password specifically prevents unauthorized access to the Computer Setup (F10) Utility and can also be used as an override to the power-on password.

  • Page 68: Establishing A Power-on Password Using Workstation Setup, Entering A Power-on Password

    Establishing a power-on password using workstation setup Establishing a power-on password through the Computer Setup (F10) Utility prevents access to the workstation when power is connected, unless you specify the password. When a power-on password is set, the Computer Setup (F10) Utility presents Password Options in the Security menu. The password options include Network Server Mode and Password Prompt on Warm Boot.

  • Page 69: Entering A Setup Password, Changing A Power-on Or Setup Password

    Entering a setup password If a setup password has been established on the workstation, you will be prompted to enter it each time you run the Computer Setup (F10) Utility. To enter a setup password: Restart the workstation. As soon as the workstation is powered on, press and hold until you enter the Computer Setup (F10) Utility.

  • Page 70: Deleting A Power-on Or Setup Password, National Keyboard Delimiter Characters

    Deleting a power-on or setup password To delete a power-on or setup password: Power on or restart the workstation. Choose from the following: ● To delete the power-on password, go to step 4. ● To delete the setup password, as soon as the workstation is powered on, press and hold until you enter the Computer Setup (F10) Utility.

  • Page 71: Clearing Passwords, Chassis Security, Side Access Panel Key Lock

    Clearing passwords If you forget the password, you cannot access the workstation. For instructions about clearing passwords, see Password security on page Chassis security Side access panel key lock The side access panel contains a key lock to prevent the panel from being removed. The key is fastened to the workstation rear panel when shipped from the factory.

  • Page 72: Cable Lock (optional)

    Setting the Side access panel sensor protection level To set the Side access panel sensor protection level: Power on or restart the workstation. As soon as the workstation is powered on, press and hold the key until you enter the Computer Setup (F10) Utility.

  • Page 73: Fault Notification And Recovery, Drive Protection System, Ecc Fault Prediction, Thermal Sensors

    Fault notification and recovery Fault notification and recovery features combine innovative hardware and software technology to prevent the loss of critical data and minimize unplanned downtime. If the workstation is connected to a network that is managed by HP CMS, the workstation sends a fault notice to the network management application.

  • Page 74: Dual-state Power Button, Changing The Power Button Configuration

    Dual-state power button With ACPI enabled, the power button can function as an on/off switch or as a sleep state button. This feature does not completely turn off power, but instead causes the workstation to enter a low-power standby state. This enables you to go to standby without closing applications, and to return to the same operational state without any data loss.

  • Page 75: Replacing Components

    Replacing components This chapter presents removal and installation procedures for most internal workstation components. It includes these topics: Topics Warnings and cautions on page 64 Service considerations on page 65 Customer self-repair on page 69 Removing and installing components on page 70 Product recycling on page 182 ENWW...

  • Page 76: Warnings And Cautions

    Warnings and cautions WARNING! Any surface or area of the equipment marked with this symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. To reduce the risk of injury from a hot component, enable the surface to cool before touching. WARNING! Any surface or area of the equipment marked with this symbol indicates the presence of an electrical shock hazard.

  • Page 77: Cautions, Warnings And Safety Precautions, Esd Information, Generating Static, Service Considerations

    Service considerations Review the following service considerations before replacing system components. Cautions, warnings and safety precautions Review the cautions, warnings, and safety precautions before accessing the workstation components. Also, review the Safety and Regulatory Guide that came with the workstation for more information. ESD information Generating static The following table shows that different activities generate different amounts of static electricity through...

  • Page 78: Preventing Esd Equipment Damage, Personal Grounding Methods And Equipment

    Preventing ESD equipment damage Many electronic components are sensitive to ESD. Circuitry design and structure determine the degree of sensitivity. The following packaging and grounding precautions are necessary to prevent damage to electric components and accessories: ● Transport products in static-safe containers such as tubes, bags, or boxes, to avoid hand contact. ●...

  • Page 79: Grounding The Work Area, Recommended Esd Prevention Materials And Equipment

    Grounding the work area To prevent static damage in the work area: ● Cover the work surface with approved static-dissipative material. Use a wrist strap connected to the work surface, and properly grounded tools and equipment. ● Use static-dissipative mats, foot straps, or air ionizers to give added protection. ●...

  • Page 80: Tools And Software Requirements, Special Handling Of Components, Cables And Connectors

    Tools and software requirements The tools necessary for workstation component removal and installation are: ● Torx T-15 driver ● Flat blade and cross-tip screwdrivers ● Diagnostics software Special handling of components The components included in this section require special handling when servicing the workstation. WARNING! Do not use the front bezel as a handle or lifting point when lifting or moving the workstation.

  • Page 81: Hard Drives, Lithium Coin Cell Battery, Customer Self-repair

    Hard drives Hard drives are fragile, precision components. Avoid subjecting them to physical shock and vibration. The following guidelines apply to all drives, including failed drives, replacement drives, and spares. ● Do not remove hard drives from the shipping package for storage. Keep hard drives in their protective packaging until they are mounted in the workstation.

  • Page 82: Removing And Installing Components

    Removing and installing components NOTE: This workstation supports many optional devices. If you do not find installation instructions for your device in the following procedures, see http://hp.com/support/workstation_manuals. This section includes these topics: Topics Component locations on page 71 Power connections on page 85 Memory fans on page 137 Disassembly order on page 73 Front bezel on page 86...

  • Page 83: Component Locations

    Component locations The following figure and table describe the system board component layout. Figure 5-1 System board component locations Table 5-2 System board components ID Item Component Item Component Item Component Memory fans Main power PCIe2 x16(8) Memory power HDD LED PCIe x8(4) Memory sockets SAS connectors...

  • Page 84

    Table 5-2 System board components ID (continued) Item Component Item Component Item Component Front system fan1 (top) Power Button/LED/Spkr Network/USB Front system fan2 (bottom) Front 1394a 1394a/USB CPU power Front audio Keyboard/mouse Battery PCIe2 x16(8) Serial Clear CMOS button PCI 32/33 CPU0 socket SATA connectors PCIe2 x16...

  • Page 85: Disassembly Order

    Disassembly order For convenience, disassembly procedures should be followed in a particular order. Use the following table to determine the sequence in which to remove major workstation components. Table 5-3 Workstation component disassembly order Predisassembly procedures on page 74 Cable lock (optional) on page 75 Side access panel on page 76 Airflow guide on page 77 Expansion card support on page 78...

  • Page 86: Predisassembly Procedures

    Predisassembly procedures NOTE: Read Warnings and cautions on page 64 before servicing workstation components. Perform the following steps before servicing a workstation: Review the safety information and precautions in Warnings and cautions on page 64 and the Safety and Regulatory Information for the workstation. Locate and clear a suitable work area.

  • Page 87

    Cable lock (optional) If a cable lock is installed on the workstation, remove it before servicing the workstation. Unlock it and pull it out of the cable lock slot as shown in the following figure. Figure 5-2 Removing the cable lock ENWW Removing and installing components...

  • Page 88: Side Access Panel, Removing The Side Access Panel, Installing The Side Access Panel

    Side access panel Before accessing the internal components of the workstation, you must remove the side access panel. This section describes how to remove and install the side access panel. Removing the side access panel WARNING! Before removing the workstation side access panel, be sure that the workstation is powered off and that the power cord is disconnected from the electrical outlet.

  • Page 89: Airflow Guide, Removing The Airflow Guide

    Airflow guide This section describes how to remove and install the chassis airflow guide. Removing the airflow guide Disconnect power from the workstation (see Predisassembly procedures on page 74). Remove the side access panel (see Removing the side access panel on page 76).

  • Page 90: Installing The Airflow Guide, Expansion Card Support, Removing The Expansion Card Support

    Installing the airflow guide Disconnect power from the workstation (see Predisassembly procedures on page 74). Remove the side access panel (see Removing the side access panel on page 76). Insert the airflow guide tabs into the rear chassis slots , and then lower the airflow guide until it clicks into place in the chassis as shown in the following figure.

  • Page 91

    Remove the expansion card support by lifting firmly on the handle at the green touch point , and then rotating the support upward as shown in the following figure. Figure 5-7 Rotating the expansion card support Disengage the expansion card support tabs from the rear chassis slots , and then lift the support from the chassis as shown in the following figure.

  • Page 92: Installing The Expansion Card Support

    Installing the expansion card support Insert the expansion card support tabs into the rear chassis slots , and then lower the support until it clicks into place in the chassis as shown in the following figure. Figure 5-9 Installing the expansion card support Chapter 5 Replacing components ENWW...

  • Page 93: Right Side Panel, Removing The Right Side Panel, Installing The Right Side Panel, Power Supply

    Right side panel This section describes how to remove and install the right side panel. Removing the right side panel NOTE: Use this procedure to access the backplane wiring. Disconnect power from the workstation (see Predisassembly procedures on page 74). Remove the two T-15 Torx screws , and then slide the right side panel in the direction shown in the following figure until it stops, and then lift off the chassis...

  • Page 94: Installing The Power Supply, Speaker, Removing The Speaker

    Pull out the power supply locking handle marked with the green label Use the handle to pull the power supply out of the chassis as show in the following figure. Figure 5-11 Removing power supply Installing the power supply Slide the power supply into the chassis, keeping the handle completely open. When the power supply handle engages the chassis, rotate the handle inward until it snaps into place to secure the power supply.

  • Page 95: Installing The Speaker, Side Access Panel Sensor (optional), Removing The Side Access Panel Sensor

    Disconnect the speaker cable from the inline front panel I/O cable , and slide the speaker from the chassis flanges as shown in the following figure. Figure 5-12 Removing the speaker Installing the speaker To install the speaker, reverse the removal steps. Side access panel sensor (optional) The side access panel sensor is a switch that detects when the side access panel is opened.

  • Page 96: Installing The Side Access Panel Sensor

    Disconnect the sensor cable from the inline chassis cable as shown in the following figure Figure 5-13 Removing the side access panel sensor Slide the sensor back in its slot, push the sensor down, and then remove it from the chassis Installing the side access panel sensor To replace the side access panel sensor, reverse the removal steps.

  • Page 97: Power Connections

    Power connections For help with identifying power cables, see the following figure and table. Ensure that all cables are routed or tied so they cannot interfere with the processor heatsink fans. Figure 5-14 Identifying the workstation power connectors for a typical configuration Table 5-4 Workstation power connector description Item...

  • Page 98: Front Bezel, Removing The Front Bezel, Installing The Front Bezel

    Front bezel This section describes how to remove and install the front bezel. Removing the front bezel Disconnect power from the workstation (see Predisassembly procedures on page 74). Remove the side access panel (see Removing the side access panel on page 76).

  • Page 99: Front Panel I/o Cable Assembly, Removing The Front Panel I/o Cable Assembly

    Front panel I/O cable assembly This section describes how to remove and install a front panel I/O cable assembly. Removing the front panel I/O cable assembly Disconnect power from the workstation (seePredisassembly procedures on page 74 Remove the side access panel (see Removing the side access panel on page 76).

  • Page 100

    Remove the screw and slide front panel cable I/O assembly down, then out of the chassis shown in the following figure. Figure 5-17 Removing the front panel I/O cable assembly Disconnect the speaker cable (see Removing the speaker on page 82), and remove the tie wraps that secure the front panel I/O cables to the chassis.

  • Page 101: Installing The Front Panel I/o Cable Assembly

    Installing the front panel I/O cable assembly To install he front panel I/O cable assembly: With power removed and the chassis open, guide the front panel I/O cable assembly cables through the chassis openings from which they were removed. Place the front panel I/O cable assembly in the chassis and slide it up into position as shown in the following figure .

  • Page 102

    Reconnect the speaker cable (see Installing the speaker on page 83 ), and replace the tie wraps that secure the front panel I/O cables to the chassis. Reinstall all removed components and reconnect any cables that have been disconnected. Chapter 5 Replacing components ENWW...

  • Page 103: Power Switch Cable Assembly, Removing The Power Switch Cable Assembly

    Power switch cable assembly This section describes how to remove and install the power switch cable assembly. Removing the power switch cable assembly Disconnect power from the workstation (see Predisassembly procedures on page 74). Remove the side access panel (see Removing the side access panel on page 76).

  • Page 104: Installing The Power Switch Cable Assembly, Optical Bay Filler Tray, Removing A Filler Tray

    Disconnect the power switch cable assembly cable from the system board as shown in the following figure. Figure 5-21 Disconnecting the power switch cable assembly cable Guide the power switch cable assembly and cable out of the chassis. Installing the power switch cable assembly To replace the power switch cable assembly, reverse the removal steps.

  • Page 105

    Lift the drive release latch at the green label touch point, and gently slide the filler tray out of the chassis as shown in the following figure. TIP: Excess power cables can be stored in the filler tray. Remove the cables before removing the tray from the chassis.

  • Page 106: Installing A Filler Tray

    Installing a filler tray Disconnect power from the workstation (see Predisassembly procedures on page 74). Remove the side access panel (see Removing the side access panel on page 76). Lift and hold the drive release latch at the green touch point while sliding the filler tray into the .

  • Page 107: Optical Disk Drive, Removing An Optical Disk Drive From The Optical Drive Bay

    Optical disk drive This section describes how to remove and install an optical disk drive. Removing an optical disk drive from the optical drive bay Disconnect power from the workstation (see Predisassembly procedures on page 74). Remove the side access panel (see Removing the side access panel on page 76).

  • Page 108

    Lift the drive release latch at the green touch point and gently slide the drive out of the chassis as shown in the following figure. Figure 5-25 Removing the optical disk drive If you are not installing another optical disk drive, add a filler tray to the empty bay slot (see Installing a filler tray on page 94).

  • Page 109: Installing An Optical Disk Drive In The Optical Drive Bay

    Installing an optical disk drive in the optical drive bay Disconnect power from the workstation (see Predisassembly procedures on page 74). Remove the side access panel (see Removing the side access panel on page 76). Remove the airflow guide (see Removing the airflow guide on page 77).

  • Page 110

    Connect the power and data cables to the drive as shown in the following figure. Figure 5-27 Connecting power and data cables Connect the optical disk drive data cable to the next available SATA port on the system board as shown in the following figure.

  • Page 111: Notice For Blu-ray Optical Drives, Blu-ray Movie Playback, Blu-ray Movie Playback Compatibility And Update

    Notice for Blu-ray optical drives If you installed a Blu-ray optical drive, note the following: Blu-ray movie playback As Blu-ray is a new format containing new technologies, certain disc, digital connection, compatibility and/or performance issues may arise, and do not constitute defects in the product. Flawless playback on all systems is not guaranteed.

  • Page 112: Slot Load Optical Disk Drive (optional), Removing The Slot Load Optical Disk Drive

    Slot load optical disk drive (optional) A slot load optical disk drive can be added to the workstation in place of the standard optical disk drive assemblies. The slot load optical bay fits into the chassis and replaces all the standard optical bays. This section describes how to remove and install a slot load optical disk drive.

  • Page 113

    If a hard disk drive is installed, disconnect its power and data cables. Lift and hold the drive release latch at the green touch point , and then slide the slot load assembly out of the chassis as shown in the following figure. TIP: Push on the slot load assembly from the inside of the chassis.

  • Page 114

    Separate the slot load drive latches , tilt the slot load optical disk drive , and lift it from the carrier as shown in the following figure. Figure 5-33 Removing the optical disk drive from the carrier 102 Chapter 5 Replacing components ENWW...

  • Page 115: Installing The Slot Load Optical Disk Drive

    Installing the slot load optical disk drive With power off and the side access panel open, remove the expansion card support and any card cables that might interfere with slot load assembly installation. Remove the airflow guide (see Removing the airflow guide on page 77).

  • Page 116

    Insert the slot load assembly into the chassis optical cage until it reaches the release latch. Pull the latch and slide the slot load assembly into the chassis, past the latch. Release the latch and then slide the assembly further into the chassis until it snaps into place as shown in the following figure.

  • Page 117

    Connect the optical disk drive data cable to the system board connector as shown in the following figure. TIP: Route the data cable along the system board. Figure 5-38 Connecting the data cable to the system board NOTE: Installing a hard disk drive in the slot load optical bay on page 116 if you are installing a hard disk drive in the slot load optical bay.

  • Page 118: Hard Disk Drive

    Hard disk drive This workstation accommodates both SAS and SATA hard drives. Both 3.5 in. standard hard disk drives or 2.5 in. small form factor (SFF) hard disk drives may be installed in the workstation. NOTE: A 2.5 in. hard drive must be mounted in a 3.5 in. adapter before it can be installed in the chassis blind-mate carrier.

  • Page 119: Removing A Hard Disk Drive From The Hard Drive Bay

    Removing a hard disk drive from the hard drive bay Disconnect power from the workstation (see Predisassembly procedures on page 74). Remove the side access panel (see Removing the side access panel on page 76). Press the hard drive carrier release latch at the green touch point and rotate the handle outward .

  • Page 120: Installing A Hard Disk Drive In The Hard Drive Bay, Hard Disk Drive Cable Configuration

    Installing a hard disk drive in the hard drive bay This section describes how to install a hard drive in the hard drive bay. Hard disk drive cable configuration The hard drive bays are labeled 0 (top bay), 1, 2, and 3. (See Component locations on page 71 or the Side access panel service label to locate the hard drive bays.)

  • Page 121: Installing A Hard Disk Drive

    Installing a hard disk drive Disconnect power from the workstation (see Predisassembly procedures on page 74). Remove the side access panel (see Removing the side access panel on page 76). Select the proper drive bay (SATA or SAS) in which to install the drive. Use the hard disk drive installation order shown in the following figure.

  • Page 122

    Set the hard drive in the carrier at an angle. Carefully separate the lower hard drive carrier rails , and then lower the drive between them as shown in the following figure. Align the carrier pins with the drive mounting holes and release the rails to secure the lower-end of the drive in place.

  • Page 123

    While keeping the hard drive carrier handle in its fully open position, slide the hard drive into the until it comes to a hard stop. When the drive is installed, rotate the handle up until it snaps into place, fully securing the drive NOTE: The hard drive carrier handle is used as a lever to properly seat the connectors and to securely retain the hard drive.

  • Page 124: Removing A Hard Disk Drive From The Slot Load Optical Bay

    Removing a hard disk drive from the slot load optical bay Disconnect power from the workstation (see Predisassembly procedures on page 74). Remove the side access panel (see Removing the side access panel on page 76). Remove the airflow guide (see Removing the airflow guide on page 77).

  • Page 125

    Disconnect the data cable from the hard drive and from the system board connector as shown in the following illustration. Figure 5-47 Disconnecting the data cable from the hard drive Disconnect the chassis power cable from the hard drive power connector as shown in the following figure.

  • Page 126

    Remove the optical bay slot carrier from the chassis. Lift and hold the drive release latch at the green touch point , and then slide the slot load assembly out of the chassis as shown in the following figure. TIP: Push on the slot load assembly from the inside of the chassis.

  • Page 127

    Remove the hard drive from the slot load optical drive carrier as shown in the following figure. Figure 5-51 Removing the hard drive from the carrier ENWW Removing and installing components 115...

  • Page 128: Installing A Hard Disk Drive In The Slot Load Optical Bay

    Installing a hard disk drive in the slot load optical bay With power off and the workstation open, remove the expansion card support and any card cables that might interfere with slot load assembly installation. Remove the slot load optical bay assembly. (See Removing the slot load optical disk drive on page 100 for details.)

  • Page 129

    Lift and hold the drive release latch at the green touch point while sliding the slot load carrier into the bay. When the front of the carrier is near its final position, release the latch, but continue to slide the carrier inward until the latch closes and engages the carrier NOTE: Install the slot load optical bay with the slot load drive at the top.

  • Page 130

    Connect the data cable to the hard drive and to the system board connector as shown in the following illustration. If the hard disk drive is SAS, attach a SATA-SAS adapter to the drive before connecting the data cable. TIP: Route the data cable along the system board.

  • Page 131

    Reconnect the optical disk drive data cable to the system board. NOTE: The optical disk drive power/data cable is still connected to the optical disk drive. Figure 5-58 Connecting optical disk drive data cable to system board Reinstall all removed components and reconnect any cables that have been disconnected. ENWW Removing and installing components 119...

  • Page 132: Removing A Hard Disk Drive From The Optical Drive Bay

    Removing a hard disk drive from the optical drive bay Disconnect power from the workstation (see Predisassembly procedures on page 74). Remove the side access panel (see Removing the side access panel on page 76). Remove the airflow guide (see Removing the airflow guide on page 77).

  • Page 133

    Carefully squeeze the ends of the rails together , and then slide the drive out of the carrier shown in the following figure. Figure 5-61 Removing the drive from the carrier Carefully separate the rails and remove the hard drive as shown in the following figure.

  • Page 134: Installing A Hard Disk Drive In The Optical Drive Bay

    Installing a hard disk drive in the optical drive bay TIP: For optimum performance, install the hard disk drive in the bottom bay; do not install it in the top bay. Disconnect power from the workstation (see Predisassembly procedures on page 74).

  • Page 135

    Insert the hard drive carrier into the optical disk drive bay cage until it reaches the release latch. Pull the latch and slide the drive carrier into the chassis, past the latch. Release the latch and then slide the assembly further into the chassis until it snaps into place as shown in the following figure.

  • Page 136: Installing Dual Sff Hard Drives In The Optical Drive Bay, Installing The Hard Drives

    Installing dual SFF hard drives in the optical drive bay This section describes how to install two small form factor (SFF) hard drives in the workstation optical drive bay, and how to connect the hard drive cables. Installing the hard drives Disconnect power from the workstation (see Predisassembly procedures on page 74).

  • Page 137

    Carefully squeeze the green tabs while sliding the drive with rails into the drive bracket as shown in the following figure Figure 5-68 Installing the drive in the optical bay bracket Lift and hold the drive release latch at the green touch point while sliding the bracket into the optical bay as shown in the following figure .

  • Page 138: Configuring The Cabling

    Configuring the cabling If the internal bays are not filled to capacity, the pre-installed blind-mate data cables for the unused internal hard drive bays may have to be unplugged from the system board to enable the proper connection of the hard drives installed in this bracket. After all internal and optical bay hard drives are connected, the blind mate cabling may be reconnected to the next available ports on the system board.

  • Page 139: Expansion Card Guide/front Fan Holder, Removing The Expansion Card Guide/front Fan Holder

    Connect one end of the data cable to the hard drive as shown in the following figure. Figure 5-71 Connecting the data cables to the hard drives Connect the opposite end of the data cable to the system board. Start with the lowest numbered port connector available on the system board.

  • Page 140

    Remove the graphics auxiliary power cable from the cable retention hook near the bottom of the expansion card guide/front fan holder as shown in the following figure. If present, remove the graphics power cables from the card guide storage receptacles. Figure 5-72 Removing the graphics cable Disconnect the front system fan power cable from the system board as shown in the following...

  • Page 141

    Press firmly on the two recessed green touch points on the top of the expansion card guide/front fan holder as shown in the following figure. Figure 5-74 Removing the expansion card guide/front fan holder from the chassis Rotate the assembly and then lift it out of the chassis TIP: Move any cables that might be in the way so that you can easily tilt and remove the assembly.

  • Page 142: Installing The Expansion Card Guide/front Fan Holder

    Installing the expansion card guide/front fan holder Ensure that the fan holder includes the desired cooling fans (see Installing a second front system fan on page 133). With power off to the workstation and the chassis open, place the expansion card guide/front fan holder assembly in the chassis.

  • Page 143: System Fans, Removing The Rear System Fan Assembly

    System fans This section describes how to remove and install the front and rear system fans. Removing the rear system fan assembly Disconnect power from the workstation (see Predisassembly procedures on page 74). Remove the side access panel (see Removing the side access panel on page 76).

  • Page 144: Installing The Rear System Fan Assembly

    Use a Torx T-15 driver to remove the four rear system fan assembly Torx screws , and then remove the assembly from the rear of the chassis. Figure 5-76 Removing the rear system fans Installing the rear system fan assembly With the power off and the chassis open for access, place the rear system fan assembly in the chassis.

  • Page 145: Installing A Second Front System Fan

    Connect the rear system fan assembly cable to the system board as shown in the following figure. Figure 5-78 Connecting the rear system fan assembly cable Reassemble the workstation, and then replace the side access panel. Installing a second front system fan Remove the expansion card guide/front fan holder (see Removing the expansion card guide/front fan holder on page...

  • Page 146

    Insert the fan cable under the fan holder hooks as shown in the following figure. Rotate the fan near the retention tab and press it until it snaps into place in the fan holder. Figure 5-80 Inserting the fan in the holder Guide the fan cable under the cable retention clamps as shown in the following figure.

  • Page 147

    Replace the graphics auxiliary power cables in the retention hook as shown in the following figure. Figure 5-82 Replacing the graphics auxiliary power cables in the retention hook Clip the graphics auxiliary power connectors into the expansion card guide storage receptacles as shown in the following figure.

  • Page 148

    Connect the front system fan cable(s) to the system board as shown in the following figure. If there is only one fan, connect its cable to the inner-most connector. Figure 5-84 Connecting the fan cable Reinstall all removed components and reconnect any cables that have been disconnected. 136 Chapter 5 Replacing components ENWW...

  • Page 149: Memory Fans, Removing The Memory Fans

    Memory fans This section describes how to remove and install the memory fans. Removing the memory fans Disconnect power from the workstation (see Predisassembly procedures on page 74). Remove the side access panel (see Removing the side access panel on page 76).

  • Page 150: Installing The Memory Fans

    Installing the memory fans With workstation power off and the chassis open, place the memory fan assembly tabs in the chassis slots as shown in the following figure. Figure 5-87 Installing the memory fan assembly Press the release tabs at the green touch points with the index fingers, while grasping the side of the fan assembly with the remaining fingers.

  • Page 151: Memory, Dimm Installation Guidelines, Supported Dimm Configurations

    Memory This section presents dual inline memory module (DIMM) configuration information and removal/ installation procedures. DIMM installation guidelines Install only HP-approved ECC unbuffered DDR3 DIMMs. See http://www.hp.com/go/quickspecs to find which DIMMs are compatible with the workstation. CAUTION: HP only ships DIMMs that are electrically and thermally compatible with this workstation. Because third-party DIMMs might not be electrically or thermally compatible, they are not supported by Supported DIMM configurations This workstation supports these DIMM configurations:...

  • Page 152: Bios Errors And Warnings

    BIOS errors and warnings The BIOS generates warnings/errors on invalid memory configurations: ● If the BIOS can find a valid memory configuration by disabling plugged-in memory, it does so and reports a warning during POST. the workstation can still be started. The warning will indicate the location of the failed DIMM on the system board or memory riser.

  • Page 153: Removing A Dimm

    Removing a DIMM Disconnect power from the workstation (see Predisassembly procedures on page 74). CAUTION: To ensure that DIMMs are not damaged during removal or installation, power off the workstation and unplug the power cord from the AC power outlet. If you do not unplug the power cord before installing memory, the modules might be damaged and the workstation will not recognize the memory changes.

  • Page 154: Installing A Dimm, Required Dimm Installation Order

    Installing a DIMM This section describes how to install a DIMM in the workstation. Required DIMM installation order DIMMs must be installed in a specified order, depending on the workstation processor configuration. Single processor configuration The illustration below shows the DIMM installation order for a single processor workstation. Figure 5-89 Single-processor DIMM installation order Dual processor configuration...

  • Page 155: Installing The Dimm

    Installing the DIMM NOTE: For best performance add DIMMs of the same size in pairs across CPUs. Disconnect power from the workstation (see Predisassembly procedures on page 74). Remove the side access panel (see Removing the side access panel on page 76).

  • Page 156

    Align the DIMM connector key with the DIMM socket key, and then seat the DIMM firmly in the socket as shown in the following figure. CAUTION: DIMMs and their sockets are keyed for proper installation. To prevent socket or DIMM damage, align these guides properly when installing DIMMs.

  • Page 157: Expansion Card Slot Identification, Expansion Card Slot Description

    Expansion card slot identification This section identifies and describes workstation expansion card slots and presents card configuration information. Expansion card slot description The following figure identifies workstation expansion card slots. Figure 5-93 Identifying expansion card slots The following table describes the workstation expansion card slots. Table 5-6 Expansion card slot description and compatibility Slot...

  • Page 158: Expansion Card Configuration Restrictions For Power Supplies

    NOTE: The x1, x4, x8, and x16 designators describe the number of electrical PCIe lanes routed to an expansion slot. For example, x16(8) means that the expansion slot is mechanically a x16 length connector, with eight PCIe lanes connected. Slots one and three use open-ended PCIe connectors, so a PCIe x16 card can inserted. This allows the workstation to support more PCIe x16 expansion cards.

  • Page 159: Choosing An Expansion Card Slot

    Choosing an expansion card slot Whenever possible, use the following tips to help you select the proper slot for an expansion card: ● Insert the primary graphics card in a PCIe x16 slot intended for graphics. ● Insert a second graphics card in a second PCIe x16 slot intended for a secondary graphics card. ●...

  • Page 160: Pcie Card, Removing A Pcie Card

    PCIe card This section describes how to remove and install a PCIe card. Removing a PCIe card Disconnect power from the workstation (see Predisassembly procedures on page 74). Remove the side access panel (see Removing the side access panel on page 76).

  • Page 161: Installing A Pcie Card

    Installing a PCIe card Disconnect power from the workstation (see Predisassembly procedures on page 74). Remove the side access panel (see Removing the side access panel on page 76). Remove the expansion card support (see Removing the expansion card support on page 78).

  • Page 162

    Angle the card into the PCI card guide. Align the PCIe card keyway with the slot key, and then firmly seat the card in the slot as shown in the following figure If required by the card, connect the auxiliary power cable to the card (not illustrated), or other cables or accessories described in the card instructions.

  • Page 163: Pci Card, Removing A Pci Card

    PCI card This section describes replacing a PCI card. Removing a PCI card Disconnect power from the workstation (see Predisassembly procedures on page 74). Remove the side access panel (see Removing the side access panel on page 76). Remove the expansion card support (see Removing the expansion card support on page 78).

  • Page 164: Installing A Pci Card

    Installing a PCI card Disconnect power from the workstation (see Predisassembly procedures on page 74). Remove the side access panel (see Removing the side access panel on page 76). Remove the expansion card support (see Removing the expansion card support on page 78).

  • Page 165

    Align the PCI card keyway with the slot key, and then firmly seat the card in the slot as shown in the following figure Figure 5-99 Installing a PCI card Close the expansion card retention clamp by rotating it downward .

  • Page 166: Liquid Cooling Solution, Removing The Liquid Cooling Solution

    Liquid cooling solution The following section describes how to remove and install a processor liquid cooling solution (LCS). NOTE: The LCS is not eligible for Customer Self-Repair. Call HP Support for further instructions before attempting to remove or repair this system. Removing the liquid cooling solution Disconnect power from the system (Predisassembly procedures on page...

  • Page 167

    Remove the LCS air duct from the airflow guide. Press and hold the LCS air duct tab shown in the following figure Figure 5-101 Removing the LCS air duct Slide the LCS air duct forward, and lower it from the workstation airflow guide as shown in the previous figure.

  • Page 168

    Grasp the sides of the LCS radiator cover and remove it from the radiator as shown in the following figure. Figure 5-102 Removing the radiator cover 156 Chapter 5 Replacing components ENWW...

  • Page 169

    Disconnect the LCS cable harness connections from the system board. Disconnect the two cable connectors from the system board as shown in the following figure. Figure 5-103 Disconnecting the LCS cable harness Disconnect the LCS cable harness inline connector as shown in the previous figure. ENWW Removing and installing components 157...

  • Page 170

    Remove the cold plate assemblies. Remove the four heatsink mounting screws shown in the following figure from each LCS cold plate assembly, and then lift each assembly from its CPU. Figure 5-104 Loosening the LCS cold plate 158 Chapter 5 Replacing components ENWW...

  • Page 171

    Gently twist the cold plate and remove it from the retention ring as shown in the following figure. Figure 5-105 Removing the cold plate Remove the rear system fan assembly, with attached LCS radiator, from the chassis (see Removing the rear system fan assembly on page 131) as shown in the following figure.

  • Page 172

    Remove the LCS radiator from the rear system fan assembly. Remove the screws that fasten the radiator to the rear system fan mounting plate as shown in the following figure. Figure 5-107 Removing the LCS radiator Separate the radiator from the rear system fan assembly as shown in the previous figure. Reinstall the CPU heatsinks (see Installing the CPU heatsink on page 174).

  • Page 173: Installing A Liquid Cooling Solution

    Installing a liquid cooling solution Disconnect power from the system (Predisassembly procedures on page 74) and remove the side access panel (Removing the side access panel on page 76). Remove the expansion card support (see Removing the expansion card support on page 78).

  • Page 174

    Set the cold plate retention ring on the CPU heatsink mounting base, and then slightly tighten a single retention screw (see Installing the CPU heatsink on page 174). TIP: For convenience, start with the rear CPU. Tighten the retention ring screw only one or two turns to keep its corner in place while allowing the rest of the ring to move.

  • Page 175

    Insert the LCS assembly into the chassis through the rear system fan opening, from the rear of the chassis as shown in the following figure. Figure 5-110 Inserting the LCS assembly Install the LCS cold plates. Remove the plastic cover from the bottom of each cold plate as shown in the following figure. Figure 5-111 Removing the protective cap Apply thermal compound to the top CPU surface (see...

  • Page 176

    Lift the edge of the LCS cold plate retention ring, align the tabs on the retention ring with the slots in the cold plate, and then set the cold plate into the retention ring on the CPU as shown in the following figure. TIP: Ensure that the HP logo is positioned horizontally as shown in the figure.

  • Page 177

    Tighten the four cold plate retention screws (see Installing the CPU heatsink on page 174). Figure 5-114 Tightening the cold plate screws ENWW Removing and installing components 165...

  • Page 178

    Position the LCS radiator assembly in the chassis. Guide the top of the assembly under the chassis lip as shown in the following figure. Figure 5-115 Installing the rear system fan assembly Rotate the bottom of the LCS assembly into the chassis opening as shown in the previous figure.

  • Page 179

    Fasten the rear system fan assembly, with attached liquid cooling radiator, to the chassis as shown in the following figure (see Installing the rear system fan assembly on page 132) . Figure 5-116 Installing the LCS radiator/rear system fan assembly Connect the LCS cable harness connectors.

  • Page 180

    Install the LCS radiator cover. Align the LCS radiator cover with the radiator as shown in the following figure. Figure 5-118 Installing the radiator cover Press the cover onto the radiator until it snaps into place as shown in the previous figure. 168 Chapter 5 Replacing components ENWW...

  • Page 181

    Install the memory fan assembly. Guide the edge of the memory fan assembly under the LCS cooling hoses as shown in the following figure. Figure 5-119 Installing the memory fan assembly Install the memory fan assembly in the chassis (see Installing the memory fans on page 138).

  • Page 182

    Install the LCS air duct. Raise the LCS air duct into the workstation airflow guide as shown in the following figure. Figure 5-120 Installing the LCS air duct Slide the LCS air duct back into the airflow guide until it snaps into place as shown in the previous figure.

  • Page 183

    Ensure that the front and rear mounting tabs are fully seated as shown in the figure below. Figure 5-121 Positioning the LCS air duct For proper installation, the LCS duct tabs sit above the surface of the main airflow guide as shown in the following figure.

  • Page 184: Cpu Heatsink, Removing The Cpu Heatsink

    CPU heatsink This section describes how to remove and install a CPU heatsink. Removing the CPU heatsink Power down the workstation (see Predisassembly procedures on page 74). Disconnect power from the workstation (see Predisassembly procedures on page 74). Remove the side access panel (see Removing the side access panel on page 76).

  • Page 185

    Disconnect the CPU heatsink fan cable from the system board as shown in the following figure. Figure 5-123 Disconnecting the heatsink fan cable Lift the CPU heatsink out of the chassis Use alcohol and a soft cloth to clean the thermal interface residue from the CPU and the heatsink, allowing the alcohol on the CPU and CPU heatsink to dry completely.

  • Page 186: Installing The Cpu Heatsink

    Installing the CPU heatsink Perform one of the following tasks: ● If you are reusing the original heatsink, apply thermal compound to the center of the CPU top surface. ● If you are using a new CPU heatsink, do not apply thermal compound to the CPU because the new heatsink already has thermal compound applied to the heatsink surface.

  • Page 187

    Connect the CPU heatsink fan connector to the system board. Figure 5-124 Connecting the heatsink fan cable Reinstall all removed components and reconnect any cables that have been disconnected. ENWW Removing and installing components 175...

  • Page 188: Removing A Cpu

    This section describes how to remove and install a CPU. Removing a CPU Disconnect power from the workstation (see Predisassembly procedures on page 74). Remove the side access panel (see Removing the side access panel on page 76). Remove the expansion card support (see Removing the expansion card support on page 78).

  • Page 189: Installing A Cpu

    Installing a CPU NOTE: HP recommends that you do not swap processors (CPUs) from one system board to another. If installing a second CPU, it must be of the same type as the first CPU. Disconnect power from the workstation (see Predisassembly procedures on page 74).

  • Page 190: System Board, Removing The System Board

    System board This section describes replacing the system board. Removing the system board Disconnect power from the workstation (see Predisassembly procedures on page 74). Remove the side access panel (see Removing the side access panel on page 76). Remove the expansion card support (see Removing the expansion card support on page 78).

  • Page 191

    Place the graphics cables in the hard drive bays. Place the CPU, memory power, and rear system fan cables over the chassis edge. TIP: Use the CPU and memory power cables to hold up the shorter rear system fan cable. The following figure presents an example of these steps.

  • Page 192: Installing The System Board, Battery, Removing The Battery

    Installing the system board TIP: For convenience, you may install the CPUs and the CPU heatsinks before installing the system board in the chassis. Ensure that all cables are clear of the bottom of the chassis (see Removing the system board on page 178).

  • Page 193

    Rotate the battery enough to get beyond the latch, and then lift it straight up as shown in the following figure. Figure 5-127 Removing the battery ENWW Removing and installing components 181...

  • Page 194: Installing The Battery, Product Recycling

    Installing the battery Confirm the polarity (positive or negative) of the battery to position it correctly in the battery holder. Place the battery edge under the plastic housing tab and press gently until it snaps into place. Reinstall all removed components and reconnect any cables that have been disconnected. Product recycling HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.

  • Page 195: Diagnostics And Troubleshooting

    Diagnostics and troubleshooting This chapter describes the tools available for diagnosing and troubleshooting system issues, and includes these topics: Topics Calling technical support on page 184 Locating ID labels on page 184 Locating warranty information on page 185 Diagnosis guidelines on page 186 Troubleshooting checklist on page 187 HP troubleshooting resources and tools on page 189 Troubleshooting scenarios and solutions on page 193...

  • Page 196: Calling Technical Support, Locating Id Labels

    Calling technical support At times you might encounter an issue that requires technical support. When you call technical support: ● Have the workstation readily accessible. ● Write down the workstation serial numbers, product numbers, model names, and model numbers and have them in front of you. ●...

  • Page 197: Locating Warranty Information

    Each HP Workstation has two unique serial number labels and a Certificate of Authentication (COA) label as shown in the figure below. Figure 6-1 Workstation label locations In general, the serial number labels can be found on the top panel or on the side of the workstation and at the rear of the workstation (your workstation may look different).

  • Page 198: Diagnosis Guidelines, Diagnosis At Startup

    Diagnosis guidelines If you encounter a problem with the workstation, monitor, or software, the following sections provide a list of general suggestions that help you isolate and focus on the problem before taking further action. Diagnosis at startup ● Verify that the workstation and monitor are plugged into a working electrical outlet. ●...

  • Page 199: Diagnosis During Operation, Troubleshooting Checklist

    Diagnosis during operation ● Look for blinking LEDs on the front of the workstation. The blinking lights are error codes that will help you diagnose the problem. Refer to the Diagnostic LED and audible (beep) codes on page 213 section of this document for information on interpreting diagnostic lights and audible codes.

  • Page 200

    ● After installing a non-plug and play (PnP) expansion board or other option (such as a diskette drive), reconfigure the workstation. ● Are all necessary device drivers installed? ● Have all printer drivers been installed for each application? ● Have you removed diskettes, optical disks, and USB drive keys from the drives before powering on the workstation? ●...

  • Page 201: Hp Troubleshooting Resources And Tools, Hp Support Assistant, Hp Help And Support Center, E-support

    HP troubleshooting resources and tools This section provides information on the HP Help and Support Center, E-support, and Helpful Hints for troubleshooting. HP Support Assistant The HP Support Assistant is a customized HP user interface that enhances the Windows Vista and Win 7 Help and Support Center functions.

  • Page 202: Troubleshooting A Problem, Instant Support And Active Chat

    Troubleshooting a problem To help you troubleshoot problems with your system, HP provides the Business Support Center (BSC). The BSC is a portal to an extensive selection of online tools. To access BSC and troubleshoot a problem with the workstation, complete the following: Visit http://www.hp.com/go/workstationsupport.

  • Page 203: At Startup, During Operation

    At startup ● Verify that the workstation and monitor are plugged into a working electrical outlet. ● Remove all diskettes, optical disks, and USB drive keys from the drives before powering on the workstation. ● Verify that the workstation is turned on and the green power light is on. ●...

  • Page 204: Customizing The Monitor Display

    Customizing the monitor display You can manually select or change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. To do so, right-click the desktop, then click Properties to change display settings. For more information, see the online documentation provided with the graphics controller utility or the documentation that came with your monitor.

  • Page 205: Troubleshooting Scenarios And Solutions, Solving Minor Problems

    Troubleshooting scenarios and solutions This section presents an extensive overview of various troubleshooting scenarios and possible solutions for a Windows-based workstation. NOTE: For Linux troubleshooting information, refer to the HP Workstations for Linux User Manual at http://www.hp.com/support/linux_user_manual. Solving minor problems Table 6-1 Minor problems Problem...

  • Page 206

    Table 6-1 Minor problems (continued) Problem Cause Possible Solution Workstation powered off Processor thermal protection is Verify that the workstation air vents are not blocked. automatically and the Power activated. Open the access panel and press the workstation LED flashes red 2 times (once A fan might be blocked or not power button.

  • Page 207: Solving Power Supply Problems, Testing Power Supply

    Solving power supply problems This section presents power supply troubleshooting scenarios. Testing power supply Before replacing the power supply, use the Built-In Self-Test (BIST) feature to learn if the power supply still works. To test the power supply: Disconnect the AC power. Remove the power supply.

  • Page 208: Solving Diskette Problems

    Table 6-2 Power supply problems (continued) Problem Cause Solution Replace the device causing the failure Continue adding devices one at a time to verify that all devices are functioning. Verify power supply functionality. Disconnect AC power. Remove the power supply. If necessary, disconnect the PCIe power cable from the graphics card.

  • Page 209

    Table 6-3 Diskette problems (continued) Problem Cause Solution Diskette drive cannot write to a Diskette is not formatted. Format the diskette. diskette. Diskette is write-protected. Use another diskette or remove the write protection. Writing to the wrong drive. Verify the drive letter in the path statement. There is not enough space on Use another diskette.

  • Page 210: Solving Hard Drive Problems

    Solving hard drive problems Table 6-4 Hard drive problems Problem Cause Solution Hard drive error occurs. Hard disk has bad sectors or Locate and block the usage of bad sectors. If necessary, has failed. reformat the hard disk. If the drive is detected by the BIOS, run DPS Self-test. Disk transaction problem.

  • Page 211: Solving Display Problems

    Solving display problems Table 6-5 Display problems Problem Cause Solution Blank screen (no video). The cable connections are not Verify the cable connections from the monitor to the correct. workstation and to a working electrical outlet. The monitor is off. Turn the monitor on (LED is on).

  • Page 212

    Table 6-5 Display problems (continued) Problem Cause Solution Blurry video or requested If the graphics controller was Install the video drivers included in the upgrade kit, or resolution cannot be set. upgraded, the correct video download and install the latest drivers for your graphics drivers might not be loaded.

  • Page 213: Solving Audio Problems

    Solving audio problems Table 6-6 Audio problems Problem Cause Solution Sound does not come out of the Software volume control is Double-click the Speaker icon on the taskbar and use the speaker or headphones. turned down. volume slider to adjust the volume. The external speakers are not Turn on the external speakers.

  • Page 214: Solving Printer Problems

    Solving printer problems Table 6-7 Printer problems Problem Cause Solution Printer does not print. Printer is not turned on and Turn the printer on and be sure it is online. online. The correct printer driver for Install the correct printer driver for the application. the application is not installed.

  • Page 215: Self-troubleshooting With Hp Vision Field Diagnostics, Overview

    Self-troubleshooting with HP Vision Field Diagnostics Hewlett-Packard Vision Field Diagnostics is a diagnostic tool that can be used by the end user or technical support personnel to view information about the hardware configuration of the computer and perform hardware troubleshooting on HP Desktop and Workstation systems. This diagnostic tool should be used to help determine hardware failures.

  • Page 216

    The Survey tab is displayed when you invoke HP Vision Field Diagnostics. This tab shows the current configuration of the workstation. From the Survey tab, there is access to several categories of information about the workstation. Other tabs provide additional information, including diagnostic test options and test results.

  • Page 217: Downloading And Accessing Hp Vision Field Diagnostics

    Downloading and accessing HP Vision Field Diagnostics Follow these steps to download the HP Vision Field Diagnostics utility from the HP Web site to a DVD or USB, and then use it to perform diagnostics on the workstation: Go to http://www.hp.com. Select the Support &...

  • Page 218: Accessing Hp Vision Field Diagnostics On The Workstation, Creating And Using A Bootable Usb Key

    Accessing HP Vision Field Diagnostics on the workstation The following procedures describe how to access the HP Vision Field Diagnostics utilities that are included in the workstation software. Creating and using a bootable USB key This section describes how to use a USB key to access the HP Vision Field Diagnostics. NOTE: Using a USB key is the most convenient method to access the HP Vision Field Diagnostics.

  • Page 219: User Interface, Survey Tab

    User interface The HP Vision Field Diagnostics application provides six major functions, accessible through Tabs. These functions are: ● Survey — Your current system hardware information. ● Test — List all diagnostics available for your system. Tests are started there. ●...

  • Page 220

    ● Miscellaneous — List any devices or data that doesn't belong to any other Category. ● Processors - Shows system processors. ● Storage — Shows mass storage devices such as floppy drives, optical drives, SATA, SAS hard disk drives and controllers, as well as any RAID arrays. ●...

  • Page 221: Test Tab

    Test tab The Test tab lists all available diagnostics. The lists have been tailored according to your system configuration. Individual test may be selected or unselected. The following Test Modes exist: ● Quick — This test selection was picked to perform quickly while covering your entire hardware. Test parameters cannot be modified.

  • Page 222

    Click the Start Test button to start the testing. The Status tab, which allows you to monitor the progress of the tests, is automatically displayed during the testing process. When the tests are complete, the Status tab shows whether the devices passed or failed. If errors are found, go to the Errors tab to display detailed information and recommended actions.

  • Page 223: Status Tab, History Tab, Errors Tab

    Status tab The Status tab shows the overall progress and status of the test scenario as well as the progress and status of each test. The color coded status are black, blue, green, red, and orange. The Status tab colors are: ●...

  • Page 224: Help Tab

    ● The Recommended Repair will give a recommended action that should be performed to resolve the failed hardware. ● The Warranty ID is a unique error code associated with the specific error on your computer. When contacting the HP Support Center for assistance with a hardware failure, please be prepared to provide the Warranty ID.

  • Page 225: Saving And Printing Information In Hp Vision Field Diagnostics, Diagnostic Codes And Errors

    Saving and printing information in HP Vision Field Diagnostics You can save the information displayed in the HP Vision Field Diagnostics Survey, History and Errors tabs to a diskette or a USB flash drive. You can not save to the hard drive. The system will automatically create an html file that has the same appearance as the information displayed on the screen.

  • Page 226

    Table 6-8 Diagnostic lights and audible codes Activity Possible cause Recommended action Blue Power LED on. No Workstation on. beeps. Blue Power LED blinks Workstation in Sleep mode every two seconds. (S3-Suspend to RAM). beeps. Select models only. Blue Power LED is off.

  • Page 227

    Table 6-8 Diagnostic lights and audible codes (continued) Activity Possible cause Recommended action Red Power LED blinks four Power failure (power supply CAUTION: Internal components might be powered even when the times, once every second, is overloaded) workstation is off. To prevent damage, disconnect the workstation power followed by a two-second cord before you remove a component.

  • Page 228

    Table 6-8 Diagnostic lights and audible codes (continued) Activity Possible cause Recommended action Red Power LED blinks eight Invalid ROM based on bad CAUTION: Internal components might be powered even when the times, once every second, checksum. workstation is off. To prevent damage, disconnect the workstation power followed by a two-second cord before you remove a component.

  • Page 229: Led Color Definitions

    Table 6-8 Diagnostic lights and audible codes (continued) Activity Possible cause Recommended action System does not power-on System unable to power on. CAUTION: Internal components might be powered even when the and LEDs are not blinking. workstation is off. To prevent damage, disconnect the workstation power No beeps.

  • Page 230: Post Error Messages

    POST error messages The Power-On Self Text (POST) is a series of diagnostic tests that runs automatically when the workstation is powered on. Audible and visual messages occur before the operating system starts if the POST encounters a problem. POST checks the following items to ensure that the workstation system is functioning properly: ●...

  • Page 231

    Table 6-10 POST error messages (continued) Screen message Probable cause Recommended action 164—Memory Size Error Memory configuration is incorrect. Run the Computer Setup (F10) Utility or Windows operating system utilities. Verify that the memory modules are installed properly. If third-party memory has been added, test the memory configuration using HP memory.

  • Page 232

    Table 6-10 POST error messages (continued) Screen message Probable cause Recommended action 215—DIMM Configuration Error 216—Memory Size Exceeds The amount of memory installed Verify how much memory the workstation Maximum Supported exceeds that supported by the supports. hardware. Remove the excess memory. 301—Keyboard Error Keyboard failure.

  • Page 233

    Table 6-10 POST error messages (continued) Screen message Probable cause Recommended action 518—Power supply wattage Workstation configuration requires ● Reduce the workstation power consumption. insufficient for hardware more power than the power supply can ● Replace the power supply with a high output configuration provide.

  • Page 234

    Table 6-10 POST error messages (continued) Screen message Probable cause Recommended action 925—Fatal error on IOH Fatal miscellaneous error detected on Potential system board problem; contact HP Support. miscellaneous IOH core x, where x is 0 or 1. 926—Fatal error on IOH Vtd Fatal error detected in the Intel Potential system board problem;...

  • Page 235

    Table 6-10 POST error messages (continued) Screen message Probable cause Recommended action ERROR: Mixing processors Mixed type processors detected. Replace the processors with matched processors. with different power requirements. This is not supported. System halted. Invalid electronic serial Incorrect serial number registered in Use the Computer Setup (F10) Utility to reset the serial number the system.

  • Page 236: Maximum Hard Drive Configurations, Configuring Raid Devices

    Configuring RAID devices This chapter describes how to configure SAS and SATA RAID devices, and includes these topics: Topics Maximum hard drive configurations on page 224 Configuring SATA RAID devices on page 225 Configuring SAS RAID devices on page 228 For additional information about configuring RAIDs, see http://www.hp.com/support/RAID_FAQs.

  • Page 237: Configuring Sata Raid Devices, Attaching Sata Hdds

    Configuring SATA RAID devices This section describes how to use the Intel Matrix Storage Manager option ROM Configuration utility to set up and manage SATA RAID volumes. The following SATA RAID configurations are supported on this workstation: ● Up to the workstation-specific maximum number of internal SATA hard disk drives and eSATA drives (if you use an optional eSATA bulkhead cable) ●...

  • Page 238: Configuring System Bios

    Configuring system BIOS Configure the system BIOS to enable embedded SATA RAID functionality. To enter the system BIOS setup, press F10. Use the arrow keys to highlight the desired language, and then press Enter. Use the arrows to highlight Storage>Storage Options, and then press Enter. Use the up or down arrow key to highlight SATA Emulation.

  • Page 239: Creating Raid Volumes

    Creating RAID volumes To create RAID volumes, use the Intel Matrix Storage Manager option ROM Configuration utility. To enter the Intel Matrix Storage Manager option ROM Configuration utility, press Ctrl+l when prompted If required, refer the workstation Maintenance and Service Guide to make available enough physical drives to create the RAID volume.

  • Page 240: Configuring Sas Raid Devices, Supported Configurations

    Configuring SAS RAID devices Supported configurations The following RAID configurations are supported on this workstation: NOTE: This section does not apply to configuring SAS RAID in the Linux environment. For Linux SAS RAID information, including supported configurations, refer to Installing and Configuring SAS Hardware RAID on HP Linux Workstations at http://www.hp.com/support/xw8600_manuals.

  • Page 241: Sas Raid 0 Configuration

    SAS RAID 0 configuration Use the following procedure to configure an Integrated Striped (IS) volume with the BIOS-based configuration utility. The procedure assumes that the system has the required disk and disk controllers. Start the LSI Corporation Configuration Utility. During BIOS start up, you are prompted to Press Ctrl-C to start LSI Corp.

  • Page 242: Sas Raid 1 Configuration

    SAS RAID 1 configuration Use the following procedure to configure an Integrated Mirroring (IM) volume with the BIOS-based configuration utility. The procedure assumes that the system has the required drives and drive controllers. Start the LSI Corporation Configuration Utility. During BIOS start up, you are prompted to Press Ctrl-C to start LSI Corp.

  • Page 243: Sas Raid 1e Configuration

    SAS RAID 1E configuration Use the following procedure to configure an Integrated Mirroring Extended (IME) volume with the BIOS- based configuration utility. The procedure assumes that the system has the required disk and disk controllers. Start the LSI Corporation Configuration Utility. During BIOS start up, you are prompted to Press Ctrl-C to start LSI Corp.

  • Page 244: Deleting Raid Volumes

    Deleting RAID volumes Use the LSI Logic Corporation Configuration Utility to delete SAS RAID volumes. Start the LSI Corporation Configuration Utility. During BIOS start up, you are prompted to Press Ctrl-C to start LSI Corp. Configuration Utility. On the Main menu of the BIOS-based configuration utility, use the arrow keys to select an adapter. Press Enter to go to the Adapter Properties screen.

  • Page 245: Connector Pins

    Connector pins Workstation PS/2 keyboard Signal Data Unused Ground +5 VDC Clock Unused Workstation PS/2 mouse Signal Data Unused Ground +5 VDC Clock Unused Workstation Ethernet 10/100–MbSignal 1000–Mb signal (+) Transmit Data TX/RX (-) Transmit Data TX/RX – (+) Receive Data TX/RX Unused TX/RX...

  • Page 246

    Workstation serial Signal Carrier Detect Receive Data Transmit Data Data Terminal Ready Signal Ground Data Set Ready Request to Send Clear to Send Ring Indicator Workstation USB Signal +5 VDC - Data + Data Ground Workstation IEEE-1394a Signal Power TPB- TPB+ TPA- TPA+...

  • Page 247

    Headphone cable (1/8 inch) Signal 1 (Tip) Audio_Left 2 (Ring) Audio_Right 3 (Shield) Ground Audio line-in cable (1/8 inch) Signal 1 (Tip) Audio_In_Left 2 (Ring) Audio_In_Right 3 (Shield) Ground Line-out audio cable (1/8 inch) Signal 1 (Tip) Audio_Out_Left 2 (Ring) Audio_Out_Right 3 (Shield) Ground...

  • Page 248

    SAS drive Segment Backplane Plug and receptacle cable receptacles Primary signal segment SIGNAL GROUND SIGNAL GROUND SIGNAL GROUND Secondary signal segment SIGNAL GROUND SIGNAL GROUND SIGNAL GROUND Power segment precharge GROUND GROUND GROUND precharge GROUND READY LED GROUND precharge 236 Appendix A Connector pins ENWW...

  • Page 249

    Workstation VGA Signal Signal Signal Red Analog Monitor ID Green Analog DDC Serial Data Blue Analog Horizontal Sync Monitor ID +5 VDC Vertical Sync DDC Serial Clock DVI-I cable Signal Signal T.M.D.S DATA 2- HOT PLUG DETECT T.M.D.S DATA 2+ T.M.D.S DATA 0- T.M.D.S DATA 2/4 SHIELD T.M.D.S DATA 0+...

  • Page 250

    Display port Signal Signal ML_Lane 0(p) ML_Lane 3(n) ML_Lane 0(n) ML_Lane 1(p) AUX CH(p) ML_Lane 1(n) ML_Lane 2(p) AUX CH(n) Hot Plug Detect ML_Lane 2(n) DP_PWR Return ML_Lane 3(p) DP_PWR Main power cable, P1 Signal Signal Signal +12 V_D V12_B PS_ON_L V12_S PSU_ID...

  • Page 251

    Memory power cable, P2 Color Signal Color Signal BLK/YEL V12-M0 BLK/YEL V12-M0 BLU/PUR +5V Standby BLK/PUR +5V Standby mem. mem. BLK/YEL V12-M1 BLK/YEL V12-M1 CPU power cable, P3 Signal Color +12V CPU1 BLK/WHT +12V CPU1 BLK/WHT +12V/ BLK/WHT CPU0 +12V/ BLK/WHT CPU0 HDD bay power cable...

  • Page 252

    Graphics aux. power cables, P10, P11 Signal P10 Signal P11 Signal P10 Signal P11 Color 850W 850W 1110W 1110W V12-G V12-G V12-G1 V12-G2 BLK/YEL V12-G V12-G V12-G1 V12-G2 BLK/YEL V12-G V12-G V12-G1 V12-G2 BLK/YEL DASH/I-USB2, P26 Signal USB8 - USB7 - CAUTION: Possible equipment damage.

  • Page 253

    Workstation CPU fans, P70, P71 Signal +12V Tach1 Tach2 Workstation front system fan 1, P93 Signal Ground +12V Tach Workstation front system fan 2, P94 Signal +12V TACH1 PWM1 TACH2 PWM2 Workstation rear system fans, P8 Signal +12V Tach1 PWM1 Tach2 PWM2 ENWW...

  • Page 254

    Workstation FDD Signal Signal Ground FLP_DIR# FLP_LOWDEN# Ground Key (no pin) FLP_STEP# FLP_WDO Ground Key (no pin) FLP_STEP# Unused Ground Ground FLP_WRTEN# FLP_INDEX# Ground Ground FLP_TRACK# FLP_MOTOR# Ground Ground FLP_WP# Unused Ground Ground FLP_RD_D# FLP_SEL_A# Ground Ground FLP_HD_SEL# Unused Ground Ground FLP_DSKCHG 242 Appendix A Connector pins...

  • Page 255

    System board designators This appendix describes the system board designators for this workstation. Designator Silk screen Component MH1-MH7 Mounting holes Crisis recovery header/jumper Clear password header/jumper J9 RJ45/USB Rear stacked RJ-45/dual USB J11 RJ45/USB Rear stacked RJ-45/dual USB J12 1394/USB Single rear 1394a/dual USB J13 1394 Front 1394a header...

  • Page 256: Appendix B System Board Designators

    Designator Silk screen Component FRNT AUD Front panel audio header P29 HDD LED Hard drive LED connector Serial port connector P60-P63 P60-P63 SATA Connectors SATA0-SATA3 P66-P67 P66-P67 SATA Connectors SATA4-SATA5 P70 CPU0 FAN Primary CPU fan header P71 CPU1 FAN Secondary CPU fan header P80-P87 P80-P87...

  • Page 257: General Cleaning Safety Precautions, Cleaning The Workstation Case, Cleaning The Keyboard

    Routine Care General cleaning safety precautions ● Never use solvents or flammable solutions to clean the workstation. ● Never immerse any component in water or cleaning solutions; apply any liquids to a clean cloth and then use the cloth on the component. ●...

  • Page 258: Cleaning The Monitor, Cleaning The Mouse

    ● Clean under a key with a swab moistened with isopropyl alcohol and squeezed out. Be careful not to wipe away lubricants necessary for proper key functions. Allow the parts to air dry before reassembly. ● Use tweezers to remove any fibers or dirt in confined areas. Cleaning the monitor ●...

  • Page 259: Locating Hp Resources

    Locating HP resources This section provides information on the following HP resources for your workstation: Topics {Xref Error! Target does not exist.} ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● Serial number and Certificate of Authenticity labels ●...

  • Page 260: Appendix D Locating Hp Resources Product Information

    Product information Table D-1 Product information Topic Location HP Cool Tools Most HP Microsoft Windows workstations are preloaded with additional software that is not automatically installed during first boot. Additionally, a number of valuable tools on your workstation are preinstalled that may enhance system performance.

  • Page 261: Product Support

    Product support Table D-2 Product support Topic Location Additional information For online access to technical support information and tools, see http://www.hp.com/go/workstationsupport. Support resources include Web-based troubleshooting tools, technical knowledge databases, driver and patch downloads, online communities, and proactive notification services. The following communication and diagnostic tools are also available: ●...

  • Page 262: Product Documentation

    Product documentation Table D-3 Product documentation Topic Location HP user documentation, white For the latest online documentation, seehttp://www.hp.com/ papers, and third-party support/workstation_manuals. These include this User documentation Guide and the Maintenance and Service Guide. Product notifications Subscriber's Choice is an HP program that allows you to sign up to receive driver and software alerts, proactive change notifications (PCNs), the HP newsletter, customer advisories, and more.

  • Page 263: Product Diagnostics

    Product diagnostics Table D-4 Product diagnostics Topic Location Diagnostics tools The HP Vision Field Diagnostics utility can be downloaded from the HP Web site. To use this utility, refer to the appropriate section of the workstation Maintenance and Service Guide. Audible beep and LED code Refer to the appropriate section of the workstation definitions...

  • Page 264: Product Updates

    Product updates Table D-5 Product updates Topic Location Software, BIOS, and driver http://www.hp.com/go/workstationsupport to verify that updates you have the latest drivers for the workstation. To locate the current workstation BIOS on your Microsoft Windows workstation, select Start>Help and Support>Pick a Task>Use Tools to view...>Tools>My Computer Information>View general system information..

  • Page 265: Index

    Index USB 234 Appendices VGA 237 Operating system setup Connector pins iii Microsoft Windows 18 System board designators iii Red Hat Linux 18 Diagnostic codes and errors Operating system setup; Novell LED and beep codes 187 SLED 18 BIOS LED colors 213 Determining version 22 POST errors 213 Updating 23...

  • Page 266

    Installing a second front system Workstation management fan 70 Altiris Client Management Memory 70 Solutions 42 Memory fans 70 Dual-state power button 42 Optical bay filler tray 70 FailSafe Boot Block ROM 42 Optical disk drive 70 Fault notification and PCI card 70 recovery 42 PCIe card 70...

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