HP Z800 - Workstation - 6 GB RAM Maintenance And Service Manual page 10

Product recycling .............................................................................................................................. 182
6 Diagnostics and troubleshooting
Calling technical support .................................................................................................................. 184
Locating ID labels ............................................................................................................................. 184
Locating warranty information .......................................................................................................... 185
Diagnosis guidelines ........................................................................................................................ 186
Troubleshooting checklist ................................................................................................................. 187
HP troubleshooting resources and tools .......................................................................................... 189
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Expansion card configuration restrictions for power supplies ........................ 146
Choosing an expansion card slot ..................................................................................... 147
PCIe card ......................................................................................................................... 148
Removing a PCIe card .................................................................................... 148
Installing a PCIe card ...................................................................................... 149
PCI card ........................................................................................................................... 151
Removing a PCI card ...................................................................................... 151
Installing a PCI card ........................................................................................ 152
Liquid cooling solution ..................................................................................................... 154
Removing the liquid cooling solution ............................................................... 154
Installing a liquid cooling solution .................................................................... 161
CPU heatsink ................................................................................................................... 172
Removing the CPU heatsink ........................................................................... 172
Installing the CPU heatsink ............................................................................. 174
CPU ................................................................................................................................. 176
Removing a CPU ............................................................................................ 176
Installing a CPU .............................................................................................. 177
System board ................................................................................................................... 178
Removing the system board ........................................................................... 178
Installing the system board ............................................................................. 180
Battery ............................................................................................................................. 180
Removing the battery ...................................................................................... 180
Installing the battery ........................................................................................ 182
Diagnosis at startup ......................................................................................................... 186
Diagnosis during operation .............................................................................................. 187
HP Support Assistant ....................................................................................................... 189
HP Help and Support Center ........................................................................................... 189
E-support ......................................................................................................................... 189
Troubleshooting a problem ............................................................................. 190
Instant Support and Active Chat ..................................................................... 190
Customer Advisories, Customer and Security Bulletins, and Customer
Notices ............................................................................................................ 190
Product Change Notifications .......................................................................... 190
Helpful hints ..................................................................................................................... 190
At startup ......................................................................................................... 191
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