Using Addressing Options - Avaya Customer Interaction Express 1.0 WebClient User Manual

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42 • Operation

Using addressing options

When you create a new document (using the
address in the To, Cc and Bcc fields (standard e-Mail address types).
What do I put in the To, Cc and Bcc fields?
The standard To, Cc and Bcc email address types are supported.
To insert an address you have two options:
Click on the To button to display the address book.
Insert an address in the form <Service=Address> direct into the To
field without calling up the addressing dialog.
Note about options
In Options under Additional options, you can specify that the Cc and Bcc fields
should always be displayed.
Option 1: address book
1. In the email processing area, click on the To button. The address
book is displayed.
2. Select the service you require. The services are sorted in
alphabetical order. You can select from the following services:
email (default), fax, SMS text message.
3. You can select an address book.
4. Enter a search term.
5. Click on Search. A list is displayed containing the entries that were
found. More than one entry may be found for a single search term.
6. Select the entry that you want to use.
7. Click on To, Cc or Bcc. You can add further recipients.
8. When you have entered all your recipients, click on OK. The
correct addresses appear in the corresponding fields in the email
processing area (To, Cc or Bcc); see table below for examples. If
there is more than one recipient, they are separated from each other
by semi-colons. The Cc and Bcc fields are only displayed in the
email processing area if they are filled in in the addressing dialog.
button), you can set an
User Manual CIE 1.0 WebClient

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