Configuring Options; Configuring Updates; Available Options - Avaya Customer Interaction Express 1.0 WebClient User Manual

Configuring options

User Manual CIE 1.0 WebClient
You can configure various options .
Your options are saved when you log out.

Configuring updates

You can specify how and when a folder is updated. If you automatically update
the folder, you can set an interval between 0 and 60 seconds for this to be done.
If necessary, you can also update the folders manually. We do not recommend
this setting.
Settings
Proceed as follows to set the options:
1. On the View menu, select Update options. The Update dialog
opens.
2. Set the options as required.
3. Click OK to save your settings.

Available options

You can configure the options for email, notification, and displayed lines.
General
The table below lists the available general options:
Option
Automatic activation of
CallCenter email when selected
Playback via telephone
The following table shows the setting for playback via telephone:
Option
Destination
Explanation
When you select this option, the message
is automatically activated when you click
on it.
Explanation
Indicates the number of the telephone
where the message is to be played back.
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