Search Fields In The Address Books - Avaya Customer Interaction Express 1.0 WebClient User Manual

46 • Operation

Search fields in the address books

You can use the following information to limit the search in the address books.
Address books
You can select the following address books:
•
Personal address book
•
Shared address book
search fields
You can search on the following fields:
•
Name
•
First name
•
Email
•
Fax
•
Mobile
•
Telephone
Distribution list
A distribution list is a compilation of recipients. It represents a simple tool for
sending messages to a group of persons. A message that you send to a
distribution list goes to all the recipients named in this list. In the To line,
recipients will see their own name displayed along with those of all other
recipients. The name of the distribution list is not displayed however.
Service
You can specify the service used to send the message. The following services are
supported.
Service Explanation
Email If you select Email, the message is sent as an email to the
email address.
Fax If you select Fax, the message is faxed to the telephone
number. After the recipient, "(Fax)" is inserted for the service.
SMS If you select SMS, the message is sent to the telephone
number as an SMS message. After the recipient, "(SMS)" is
inserted for the service.
User Manual CIE 1.0 WebClient