Structure Of The Module; Illustration And Explanation Of Areas On Umr Webclient Screen - Avaya Customer Interaction Express 1.0 WebClient User Manual

Structure of the module

8 • Meet the WebClient module
Just like other Windows applications, the WebClient module has menus,
commands, and a tool bar.
Illustration and explanation of areas on UMR
WebClient screen
Illustration
The illustration below shows the WebClient module and the various areas on
the screen.
1 2
6 7
Areas
The illustration above shows the following screen areas.
1
Menu bar (File, View, Additional options, ?)
Tool bar and status bar (Select AG, Pause, Status indicator for the agent
2
groups, Logoff, Mailbox with your name, Server status indicator)
Mailbox folders (default: Inbox, Deferred, Drafts, Overview, Completed).
3
For the Deferred mailbox folder, you need the "Place emails on hold"
privilege.
4
Document list
3 4 5
8 9
User Manual CIE 1.0 WebClient