Avaya Customer Interaction Express 1.0 WebClient User Manual page 5

Glossary
Index
User Manual CIE 1.0 WebClient
Editing attachments ................................................................................................... 66
Viewing processes and transmission status ............................................................................. 67
Displaying the processes ........................................................................................... 67
Displaying a transmission status................................................................................ 67
Using the spell checker ............................................................................................................ 68
How is an entry identified if it is not in the dictionary? ............................................ 68
Supported languages for the spell check ................................................................... 68
Performing a spell check ........................................................................................... 69
Functions and settings for the spell check ................................................................. 69
Working with text blocks......................................................................................................... 71
Prerequisite................................................................................................................ 71
Structure of the text block view................................................................................. 71
Inserting a text block ................................................................................................. 72
Editing a dictionary.................................................................................................................. 73
Prerequisite................................................................................................................ 73
Administrating a dictionary....................................................................................... 73
Importing a dictionary ............................................................................................... 75
Tips and tricks ......................................................................................................................... 77
Sound (clicks)............................................................................................................ 77
Right mouse button (pop-up menu)........................................................................... 77
What are privileges?.................................................................................................. 78
Tracking messages.................................................................................................... 79
Viewing the properties of a message ......................................................................... 80
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