Creating Templates For Csv Files - Avaya Customer Interaction Express 1.0 WebClient User Manual

54 • Operation
Sample import file for a distribution list
The example below shows a file used to import a distribution list.
LastName; FirstName; voiceAddress;
smsAddress; DisplayName
Department A
Utzer; Ben; 04532-269 0; 04532-269 199; ben.utzer@avaya.com;;Benni
Bredet; Vera; 089-999 888; 089-999 999; verabredet@firma.de; ;
VeraB
Gent; A.; 04532-123 456; 04532-269 199; agent@umrtest.int;
A.Gent
#Department B;;;;;;
Maier; Carsten; 04532-123456;
carsten.maier@firma.com;
Müller; Christian; 04532-123457;
christian.mueller@firma.com;; ChristianM
Schultze; Stefan;
stefan.schultze@firma.com; ; StefanS

Creating templates for CSV files

You can easily create templates for address book imports and distribution lists.
Available fields for address book
You can apply the following fields for an address book import template.
LastName, FirstName, State, Province, PostalCode, City, Company, Street,
Department, MailboxDisplay, PhoneNumber, MobilePhone, PrivatePhone,
BusinessFax, MailAddress, Country, EntryId
Available fields for distribution list
You can apply the following fields for a distribution list template.
voiceAddress, mailAddress, smsAddress, faxAddress, DisplayName,
ForeignKey, UniqueKey, LastName, FirstName, Gender, Sex, State, Province,
PostalCode, City, Company, Street, Department, Title, HomePage,
BusinessURL, Category, MailboxDisplay, PhoneNumber, PhoneNumber2,
MobilePhone, MobilePhone2, PrivatePhone, PrivatePhone2, OtherPhone,
OtherPhone2, Fax, BusinessFax, Fax2, PrivateFax, EmailAddress, MailAdress,
EMailAddress2, EMailAddress3, Country, UserDef1, UserDef2, UserDef3,
UserDef4, UserDef5, UserDef6, UserDef7, UserDef8, UserDef9, UserDef10,
HomePage2, PrivateURL, EntryId, NotesTicketId, GPTicketId, SMS, SMS2,
AdbId
faxAddress; mailAddress;
04532-40123456;
; CarstenM
04532-40123457;
04532-123458; 04532-40123458;
;
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