Replying To The Sender Of A Document; Replying With Or Without The Original Text - Avaya Customer Interaction Express 1.0 WebClient User Manual

58 • Operation

Replying to the sender of a document

To reply to the sender of a document, do the following:
1. To reply to the sender of a document, click on the
The original email view is hidden and the area containing the
prepared reply document is maximized. The sender has been
inserted in the To field. Re: has been inserted in the Subject field
along with the text of the original subject line.
2. Enter the text of your email (fax, SMS message).
3. To save the document temporarily while you are composing it,
click on the Save document button
4. Click on the Send document button
to the sender (of the original document).

Replying with or without the original text

When replying to a message, you can choose whether to include the original text
in your reply.
Replying with original text
To include the original text in your reply, do the following:
1. Click the
2. Select Reply with original text. The original message will be
added to your message and displayed.
Replying without original text
To reply without including the original text, do the following:
1. Click the
2. Select Reply without original text. The original message will be
not be added to your message.
.
. The document is sent
list box. A menu appears.
list box. A menu appears.
User Manual CIE 1.0 WebClient
button.