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Statistic
Voice Messages in
Inbox - All
Voice Messages in
Inbox - Unheard
Stratagy CS Call Center Scoreboard User Guide
Wallboard
Code
Number number of voice messages in
MI
the queue's Inbox.
Number of unheard voice messages in
UMI
the queue's Inbox.
08/02
Call Center Scoreboard
Call Center Statistics You Can Display
Description
Scoreboard
Only
31
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