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Introduction; Conventions - Toshiba STRATA CS Commutation Server User Manual

Call center scoreboard add-on
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Introduction

This guide describes how to install, set up, and run the Call Center Scoreboard Add-on
features for the Strata Communication Server (CS).

Conventions

Conventions
Note
Important!
Arial Bold
"Type"
>
Courier
See Figure 10
Strata CS Call Center Scoreboard User Guide
Elaborates specific items or references other information.
Within some tables, general notes apply to the entire table
and numbered notes apply to specific items.
Calls attention to important instructions or information.
Represents telephone buttons.
Indicates entry of a string of text.
Denotes a procedure.
Denotes the step in a one-step procedure.
Denotes a sequence of computer menu or screen selections.
For example: Choose Start > Programs > Call Center
Scoreboard.
Shows a computer keyboard entry or screen display.
Grey words within the printed text denote cross-references.
In the electronic version of this document (Strata CS Library
CD-ROM or FYI Internet download), cross-references
appear in blue hypertext.
08/02
Description
iii

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