Technical Support; Availability; Training; Contact Information - Qlogic SANbox 5602 User Manual

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1.4

Technical Support

Customers should contact their authorized maintenance provider for technical
support of their QLogic switch products. QLogic-direct customers may contact
QLogic Technical Support; others will be redirected to their authorized
maintenance provider.
Visit the QLogic support Web site listed in
firmware and software updates.
1.4.1

Availability

QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard
Time, Monday through Friday, excluding QLogic-observed holidays.
1.4.2

Training

QLogic offers certification training for the technical professional for both the
SANblade™ HBAs and the SANbox 5602 switches. From the training link at
www.qlogic.com, you may choose Electronic-Based Training or schedule an
intensive "hands-on" Certification course.
Technical Certification courses include installation, maintenance and
troubleshooting QLogic SAN products. Upon demonstrating knowledge using live
equipment, QLogic awards a certificate identifying the student as a Certified
Professional. The training professionals at QLogic may be reached by email at
tech.training@qlogic.com
1.4.3

Contact Information

Telephone:
Fax:
Email:
Technical Service
Technical Training
QLogic Web Site:
Technical Support Web Site:
59097-00 A
Contact Information
+1 952-932-4040
+1 952-932-4018
support@qlogic.com
tech.training@qlogic.com
www.qlogic.com
support.qlogic.com
1 – Introduction
Technical Support
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