Technical Support; Availability; Training; Contact Information - Qlogic SANbox2-64 User Manual

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1 – Introduction

Technical Support

1.3
Technical Support
Customers should contact their authorized maintenance provider for technical
support of their QLogic switch products. QLogic-direct customers may contact
QLogic Technical Support; others will be redirected to their authorized
maintenance provider.
Visit the QLogic switch support Web site listed in
firmware and software updates.
1.3.1

Availability

QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard
Time, Monday through Friday, excluding QLogic-observed holidays.
1.3.2

Training

QLogic offers the following technical training courses:
Switch Certification
HBA Certification
Each course is available at the training facility in Eden Prairie, MN or at your local
facility. All courses include a Fibre Channel overview and sections on installation,
maintenance, and topology solutions. Each student receives a set of manuals and
a CD-ROM containing course training materials. Upon successful completion of
the training, QLogic awards a certificate identifying the student as a Certified
SANbox™ or SANblade™ Professional.
1.3.3

Contact Information

Address:
Telephone:
Fax:
Email:
Technical Service
Technical Training
Switch Support Web Site:
1-2
Contact Information
QLogic Switch Products Inc.
6321 Bury Drive
Eden Prairie, Minnesota 55346
USA
+1 952-932-4040
+1 952-932-4018
support@qlogic.com
tech.training@qlogic.com
support.qlogic.com

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