Troubleshooting Mezzanine Card Problems - Dell Brocade Adapters Troubleshooting Manual

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Troubleshooting mezzanine card problems

As mezzanine or expansion card adapters are installed in blade servers as part of a blade system
enclosure, problems may occur for different reasons than when adapters are installed in standard
host systems. This section outlines some general methods for isolating causes of problems with
card operation. For more information, please see troubleshooting and maintenance information
published for your specific blade server, server blade, and blade system enclosure. Also, refer to
the support location on the manufacturer's website for your blade server and blade system
enclosure.
If problems exist with adapter operation on a blade server, verify the following:
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Brocade Adapters Troubleshooting Guide
53-1002145-01
cat /proc/vmware/version
This displays the latest versions of installed drivers. For storage drivers look for a bfa entry and
related build number. For network drivers, look for a bna entry and related build number.
rpm -qa|grep -i bfa
This command prints the names of the Brocade adapter storage driver package (bfa) if
installed.
rpm -qa|grep -i bna
This command prints the names of the Brocade adapter network driver package (bna) if
installed.
lspci
This utility displays information about all PCI buses in the system and all devices connected to
them. Brocade Communications Fibre Channel displays for an HBA or Fabric Adapter port
configured in HBA mode. Brocade Communications Fibre Channel and Ethernet Controller
display for a CNA or Fabric Adapter port configured in CNA or NIC mode if driver packages have
correctly loaded.
The blade server is turned on.
The adapter is installed in the appropriate connector on the blade server. On some blade
servers, connectors may only support a specific adapter type. Refer to your blade sever
documentation for help.
The blade system enclosure is configured for adapter operation. Refer to your blade system
enclosure and documentation for blade system enclosure components for help.
The blade server on which the adapter is installed is correctly configured for adapter operation
and is correctly installed in the blade system enclosure. Refer to your blade server and blade
system enclosure documentation for help.
All modules or blades in that support adapter operation are installed in the appropriate
enclosure bays and correctly configured. Refer to the documentation for your blade system
enclosure for help.
You are using the latest device drivers, firmware, and BIOS for the blade server and other
components in the blade system enclosure that support adapter operation.

Troubleshooting mezzanine card problems

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