For Detailed Information; Data To Provide Technical Support - Dell Brocade Adapters Troubleshooting Manual

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For detailed information

For detailed information

This chapter provides basic instruction on tools useful for gathering information to isolate
adapterproblems. For more detailed information on using these tools, refer to the Brocade
Adapters Administrator's Guide.
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Data to provide technical support

When problems occur requiring support assistance, provide a detailed description of the problem,
as well as output collected from the following HCM and BCU tools:
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The following chapters in this guide cover adapter HCM and BCU monitoring and diagnostics
tools:
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Monitoring
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Diagnostics
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Brocade Command Utility (BCU)
Fabric OS Troubleshooting and Diagnostics Guide
This guide provides detailed information on collecting troubleshooting information and
isolating general SAN problems between the Brocade switch, host systems, and storage
systems.
Fabric OS Command Reference Manual
Fabric OS diagnostic and monitoring commands for Brocade switches.
Your host system's operating system user and administrator's guides.
Host system diagnostics, logs, and system monitoring tools.
Your blade system enclosure and blade server troubleshooting publications. Use these to
troubleshoot mezzanine or expansion card adapter problems.
Support Save
Diagnostics
Port logs
Port statistics and properties
Adapter properties
Host operating system error logs
Brocade Adapters Troubleshooting Guide
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