Troubleshooting Issues - Dell S6000–ON Troubleshooting Manual

Fan 3 speed is 12240 RPM
Fan 4 speed is 12240 RPM
Testing Memory Regions:
Testing Memory Region 0:
Address Read Test ......................................... Passed
Address Write Test ........................................ Passed
Address Walking 1's Test .................................. Passed
Address Walking 0's Test .................................. Passed
Data Read Test ............................................ Passed
Data Write Test ........................................... Passed
Data Walking 1's Test ..................................... Passed
Data Walking 0's Test .... v
Data Sliding 1's Test ..................................... Passed
Data Sliding 0's Test ..................................... Passed
Data Pattern Test ......................................... Passed
Memory: Overall test results -------------------------- >>> Passed
EDA: Overall test results ----------------------------- >>> PASSED.
NOTE: To return to your networking operating software, enter the reboot command.

Troubleshooting issues

To help you solve an issue, use the following troubleshooting solutions.
NOTE: The following troubleshooting solutions do not apply to the S4048–ON and S3048–ON platforms.
Table 1. Troubleshooting Issues and Solutions
Problem
• A tool indicates a device as failing, but I do not believe this is
correct.
• A tool indicates a device as passing, but I do not believe this is
correct.
I need to verify the version of a specific EDA tool.
The storagetool command runs and indicates a failure, but I do
not believe this is correct.
The pltool command ran, reports a failure, and refers to a
"mismatch". What does that mean?
The system is not allowing OS installation.
For the S6000–ON platform only.
................................. Passed
Description and Solution
• If the configuration file for the particular tool was somehow
corrupted, the results may be non-deterministic or inaccurate.
Download the diagnostic package again; this ensures a clean
copy of the configuration files. Then, re-run the tool.
• All versions of the tools loaded from the diagnostic package are
listed in the /diag/README file. When you run edatool, the
output from the README file is output to the console and the
logfile /mnt/diag.log file.
• Any updates to tools are in the form of a new diagnostic
package, which contains the corresponding README file.
• To run tests, the storage tool requires that you mount the
storage device. To verify that there are mounted devices, use
the mount command. If the device is mounted, the results
indicate a problem with the physical device.
• The pltool command compares the firmware versions of the
device(s) to the expected latest revision. This message
indicates that the firmware is not the most current. Contact
your Dell EMC support representative.
Run the following command:
ONIE#onie-boot-mode -o rescue
then follow the normal installation instructions.
• This is a bug in fantool in the current S6000–ON EDA. The
fantool reads the fan information and compares it to values
expected when the fan is initialized and is in the power-up state.
ONIE diagnostics 11