Lenovo ThinkServer TD200x Hardware Maintenance Manual page 32

Hardware maintenance manual for td200x
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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 8 "Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823" on page 221 to determine
which components are customer replaceable units (CRU) and which components are field replaceable
units (FRU).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by
a trained service technician.
Error code
Description
0010002
Microprocessor not supported
0011000
Invalid microprocessor type
0011002
Microprocessor mismatch
0011004
Microprocessor failed BIST
24
ThinkServer TD200x Hardware Maintenance Manual
Action
1. Reseat the following components one at a time, in
the order shown, restarting the server each time:
a. (Trained service technician only)
Microprocessor 1
b. (Trained service technician only)
Microprocessor 2 (if one is installed)
2. (Trained service technician only) Remove
microprocessor 2 and restart the server.
3. (Trained service technician only) Remove
microprocessor 1 and install microprocessor 2
in the microprocessor 1 connector. Restart the
server. If the error is corrected, microprocessor
1 is bad and must be replaced.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. (Trained service technician only)
Microprocessor 1
b. (Trained service technician only)
Microprocessor 2
c. (Trained service technician only) System board
1. Update the firmware (see Updating the firmware).
2. (Trained service technician only) Remove and
replace the affected microprocessor (error LED is
lit) with a supported type.
1. Run the Setup utility and view the microprocessor
information to compare the installed
microprocessor specifications.
2. (Trained service technician only) Remove and
replace one of the microprocessors so that they
both match.
1. Update the firmware (see Updating the firmware).
2. (Trained service technician only) Reseat
microprocessor 2.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. (Trained service technician only)
Microprocessor
b. (Trained service technician only) System board

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