Paper Feed Troubleshooting; Pickup Unit - Lexmark Optra C Service Manual

5045-001

Paper Feed Troubleshooting

Pickup Unit

(Codes 20 - 21, Paper Jam)
FRU
1 Paper
2 Paper
3 Paper
4 Paper
5 Registration
6 Registration
7 Prism
8 OHP sheet
9 Excessive
paper in manual
feeding tray
10 Pickup roller
Faulty pickup
11 Cassette
12 Paper set
incorrectly
2-38
Action
Is recommended paper being used? Advise
the customer to use recommended paper.
Is the paper deformed with curls or waves?
Replace the paper. Advise the user on the
storage method.
Did it occur in the manual feed unit? Check
from Step 8.
Did it occur in the cassette feed unit? Check
from Step 11.
Is the registration roller clutch operating
properly? Check the registration roller clutch.
Is the registration roller worn, deformed or
soiled? Clean the roller if it is soiled. If worn
or deformed, replace appropriate parts.
Is the paper top sensor prism soiled? Clean
it. Replace it if it cannot be cleaned or it is
flawed. If it is OK, replace the pickup PCB.
Is dedicated OHP sheet being used, and is it
loaded correctly? Advise the user to use
dedicated OHP sheet, and to set it correctly.
Is more paper in the manual feeding tray than
prescribed? Advise the user not to put more
than the suggested amount of paper in the
tray.
Does the pickup roller rotate during printing?
If yes, replace the pickup roller. If no, see "No
Pickup (Manual Feed)"
Is the cassette set properly? Set it properly.
Is the paper correctly set against the cassette
claw? Set it correctly.