Paper Feed Problems - Lexmark CS827 User Manual

Troubleshooting

Paper feed problems

Envelope seals when printing
Action
1
Use envelopes that have been stored in a dry environment.
Note: Printing on envelopes with high moisture content can seal the
flaps.
2
Resend the print job.
Does the envelope seal when printing?
Collated printing does not work
Action
Step 1
a
From the home screen, touch Settings > Print > Layout >
Collate.
b
Set Collate to On.
c
Print the document.
Are the pages collated correctly?
Step 2
a
From the document that you are trying to print, open the Print
dialog, and then select Collate.
b
Print the document.
Are the pages collated correctly?
Step 3
a
Reduce the number of pages to print.
b
Print the document.
Are the pages collated correctly?
Yes
Contact
customer
support.
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
The problem is Contact
solved. support.
87
No
The problem is
solved.
customer