Page 1 High-Capacity Output Stacker Installation Instructions Administrator’s Guide Use this document when you have questions about the Lexmark Optra™ T printer or encounter a problem when using it. This document contains information on operator panel menus, printer messages, trou- bleshooting, maintenance, and removing printer options.
Page 2: Other Sources Of Information
Administrator’s Guide Other sources of information In addition to printer drivers and utilities, the Drivers, MarkVision and Utilities CD includes information about Lexmark printers. After launch- ing the CD, click View Documentation and then click: • Printer Commands to open the Technical Reference and get details about printer languages and commands, interface speci- fications, and memory management.
Page 3 International, Inc., registered in the United States and/or other coun- tries. PictureGrade is a trademark of Lexmark International, Inc. Operation ReSource is a service mark of Lexmark International, Inc. ® is a registered trademark of the Hewlett-Packard Company. PCL 6 is Hewlett-Packard Company’s designation of a set of printer commands (language) and functions included in its printer products.
Page 4 Trademarks The following terms are trademarks or registered trademarks of these companies: Albertus The Monotype Corporation Antique Olive Monsieur Marcel OLIVE Apple Chancery Apple Computer, Inc. Arial The Monotype Corporation Candid Agfa Corporation CG Omega Agfa Corporation CG Times Based on Times New Roman under license from The Monotype Corporation, is a product of Agfa Corporation Chicago Apple Computer, Inc.
Page 5 Trademarks Monaco Apple Computer, Inc. Mona Lisa International Typeface Corporation NewYork Apple Computer, Inc. Oxford AlphaOmega Typography Palatino Linotype-Hell AG and/or its subsidiaries Pantone Pantone, Inc. Stempel Garamond Linotype-Hell AG and/or its subsidiaries Taffy Agfa Corporation Times New Roman The Monotype Corporation TrueType Apple Computer, Inc.
Page 6: Using The Operator Panel And Menus
Using the Operator Panel and Menus This section contains information about using the operator panel, changing printer settings, and understanding operator panel menus. If you are familiar with using an operator panel similar to this, you may want to skip to “Overview of printer menus”...
Page 7: Using The Operator Panel
Using the Operator Panel and Menus Use the five operator panel buttons to open a menu, scroll through a list of values, change printer settings, and respond to printer mes- sages. The following table describes the functions of each button.
Page 8 Press to return to the Ready, Busy, or Using the Operator Panel and Menus Saved displays and the printer returns to the menu item. Waiting displays to temporarily stop all activity and take the printer offline. The Ready. Waiting state.
Page 9: Printing The Menu Settings Page
Using the Operator Panel and Menus The menu settings page shows current settings for the menus and a list of installed options. You can use this page to verify that the printer options are properly installed and the printer settings are set to what you want.
Page 10: Changing Menu Settings
Using the Operator Panel and Menus Use the operator panel to change printer settings and customize your printer to meet your specific needs. To select a new value as the default setting:...
Page 11 User default settings remain in effect until you save new settings or restore the factory defaults. Using the Operator Panel and Menus A value can be: – An setting. – A phrase or word that describes a setting. – A numerical value that you can increase or decrease. Press until the value you need displays.
Page 12: Disabling Operator Panel Menus
JOB MENU and Hold functionality. Using the Operator Panel and Menus To disable the operator panel menus so that changes cannot be made to the printer default settings: Turn the printer off. Press and hold or to Print Release the buttons when...
Page 13: Overview Of Printer Menus
Overview of printer menus HELD JOB CONFIDENTIAL JOB (page 40) (page 37) Print All Jobs Print All Jobs Print A Job Print A Job Delete All Jobs Delete All Jobs Delete A Job Delete A Job Print Copies Print Copies...
Page 14 Paper Menu Paper Menu Menu item Values Paper Source Tray 1* Tray 2 Tray 3 Tray 4 Tray 5 MP Feeder Env Feeder Manual Paper Manual Env Paper Source Manual Paper Select Manual Env Select MP Feeder displays only if set to First, the Paper Source If you are using the same size and type of print material in two paper sources (and the...
Page 15 Paper Menu (continued) Menu item Values PAPER SIZE Tray x Size (where x represents a tray from 1 to 5) Manual Pap Size Each of the above menu items support the following values as a second menu: A4* (Country specific) JIS B5 Letter* (Country specific) Legal...
Page 16 Select you load print material that doesn’t match any of the other available sizes. The printer automatically formats the page for the maximum possible size. You can then set the actual page size from your application software.
Page 17 Paper Menu (continued) Menu item Values PAPER TYPE Tray x Type (where x represents a tray from 1 to 5) MP Feeder Type Manual Pap Type Each of the above menu items support the following values as a second menu: Plain Paper* Card Stock Transparency...
Page 18 • Enables you to select paper sources through your software application by selecting only a type and size. A source selection is unnecessary. • Enables the printer to automatically link paper sources. Any sources that contain the same type and size of print material are automatically linked by the printer if you have set the settings for the paper sources.
Page 19: Custom Types
Note: Only installed output options display. Output Bin setting identifies the default exit for printed material. The standard bin is located on top of the printer. Each additional bin, represented by numbers, is available for each installed output option. If a user-defined name is...
Page 20 Bin linking causes all the output bins (standard bin and output options) to be linked together as though they are one large bin. The printer fills the standard bin first. When it is full, the printer starts filling the first output option.
Page 21: Assign Type/Bin
If a user-defined name is available, it displays Bin. Use MarkVision to create custom type names. The name is truncated to 14 characters. to let the printer automatically print A4-size jobs on letter-size paper and letter-size jobs on A4-size...
Page 22: Paper Size
When the multipurpose feeder is set to printer treats the multipurpose feeder like any other paper source. If a print job requests a size print material that is only loaded in the multipurpose feeder, the printer selects the print material from the multipurpose feeder for the print job.
Page 23 Paper Menu (continued) Menu item Values PAPER TEXTURE Plain Texture Card Stock Text Trnsprncy Text Labels Texture Bond Texture Envelope Texture Ltrhead Texture Preprint Texture Colored Texture Custom x Texture (where x represents a custom texture from 1 to 6) Each of the above menu items support the following three values as a second menu: •...
Page 24 Paper Menu (continued) Menu item Values PAPER WEIGHT Plain Weight CardStock Weight Trnsprncy Weight Labels Weight Bond Weight Envelope Weight Ltrhead Weight Preprint Weight Colored Weight Custom x Weight (where x represents a custom weight from 1 to 6) Each of the above menu items support the following three values as a second menu: •...
Page 25: Paper Loading
This allows the printer to automatically insert appropriate blank pages when a simplex job is sent to be printed on that particular paper type. For more information on loading preprinted (letterhead) media, refer to User’s...
Page 26: Finishing Menu
(left edge for portrait and top edge for landscape). *Factory default Using the Operator Panel and Menus Use the FINISHING MENU to define all printer output settings. Duplex only displays if the duplex unit is installed.
Page 27 Copies 1*…999 Copies setting determines the number of copies printed for each page. The printer does not automatically collate the copies. For example, if you send three pages to print and set page 3, page 3. For information about how to use the...
Page 28 Many applications collate documents by repeatedly sending the file to the printer. As a result, the printer must process each print job until the correct number of copies has printed. This requires additional time since the printer must process the same pages over again.
Page 29 Between Copies Between Jobs Between Pages You can have the printer insert blank separator sheets between jobs, between multiple copies of a job, or between each page of a job. Separator sheets are pulled from the source specified in the Select Between Copies printed page.
Page 30 The printer uses the tation of the page images and if a border is printed around each page image. Note: Printer setting changes within a print job may affect the results you get when using *Factory default Using the Operator Panel and Menus (N-up) setting to print multiple page images on a single page.
Page 31 The positioning of page images depends on if the pages are sent to the printer as portrait or landscape images. These examples show the result of using each Multipage Order print job.
Page 32 Long Edge Short Edge Use the Multipage View Multipage Print. Select Auto to allow the printer to choose between portrait and landscape positioning. Select Long Edge Select Short Edge Note: For PostScript emulation print jobs, the Multipage Border None* Solid...
Page 33: Utilities Menu
Select to print the menu settings page. The menu settings page is a list of the user default settings, the installed options, and the amount of available printer memory. This list also shows you the order of menu items. Note: The menu settings page must be printed on letter-, legal-, or A4-size paper.
Page 34 Values Print Fonts PCL Fonts PS Fonts Press Select to print a font sample list that shows all the fonts currently available in the selected printer language, Fonts Fonts. Print Directory Press Select to print a list of all the resources stored in flash memory or on a hard disk.
Page 35 Flash Memory Defragment operation. 105. Job Buffer Size is set to 100%. Format Disk and press Go, any data stored on the hard disk is lost. Do not turn off the printer while “61 Defective...
Page 36 Menu> <Menu *Factory default Using the Operator Panel and Menus menu item only displays if a hard disk is installed in your printer and is not defective or Read/Write or in the SETUP MENU must be set to On. menu item in the SETUP “Clearing Job Accounting Stat”...
Page 37: Confidential Job
<Job #n Username> <Job #n Jobname> *Factory default Using the Operator Panel and Menus JOB MENU is only available when the printer is busy processing or printing a job, when a printer message displays, when or when the printer is in Hex Trace mode. Press open the JOB MENU.
Page 38 For example, if your last name is Smith and your file is called timesheet, the operator panel may display When you create a Confidential Job, the printer formats your job and holds it in memory. Printing is delayed until you enter a PIN assigned to the job. Refer to the...
Page 39 Select to choose the job to print. If you make a mistake and want to cancel a job, press to delete all confidential jobs from the printer memory. Stop to return to the previous screen without deleting all confidential jobs.
Page 40 Job Menu (continued) Menu item Values HELD JOBS Print All Jobs PRINT A JOB <Job #1 Username> <Job #1 Jobname> <Job #2 Username> <Job #2 Jobname> <Job #3 Username> <Job #3 Jobname> <Job #n Username> <Job #n Jobname> Delete All Jobs DELETE A JOB <Job #1 Username>...
Page 41 If you create a Reserve Print job, the job formats, but does not print. The job is stored in printer memory for printing at a later time. All pages in the job are held in memory until printng is activated by selecting HELD JOB menu item.
Page 42 Select to choose the job to print. If you make a mistake and want to cancel a job, press to delete all held jobs from the printer memory. Stop to return to the previous screen without deleting all held jobs. All Repeat to choose which jobs to delete.
Page 43: Paper Menu
When you select Reset (fonts, macros, symbol sets) in printer memory (RAM) are deleted. All data on the currently selected host interface is deleted from the interface link buffer. All Print and Hold jobs are deleted. Note: Before selecting...
Page 44: Quality Menu
Quality Menu Quality Menu Menu item Values Print Resolution 300 dpi 600 dpi* 1200 Image Q 1200 dpi Print Resolution of printed characters and graphics. If your print jobs consist nearly entirely of text, select Quality) when your job contains bitmapped images, such as scanned photos or some business graphics, that will benefit from enhanced line screening.
Page 45 Quality Menu (continued) Menu item Values Toner Darkness 1 Toner Darkness For finer line width, higher definition in graphics, and lighter gray-scale images, decrease the For bolder line widths or darker gray-scale images, increase the For very bold text, set If you want to conserve the toner supply, set Press Menu>...
Page 46 Use the PictureGrade™ menu item to improve the quality of gray-scale printing at 300, 600, and 1200 dpi resolutions in PostScript emulation. If you select screening parameters are used to improve the print quality of graphics. *Factory default Using the Operator Panel and Menus Off, the printer uses the standard screening parameters. If you select On, different default...
Page 47: Setup Menu
If your printer is in constant use, select a high setting, such as 120. Under most circumstances, this keeps the printer ready to print with minimum warm-up time. However, a high setting also uses more energy.
Page 48 Using the Operator Panel and Menus menu item specifies the storage location for downloaded resources, such as fonts and macros. menu item only displays if formatted flash memory or a hard disk is installed in the printer and is 51 Defective Flash “51 Defective Flash”...
Page 49 Print Timeout setting determines the time (in seconds) the printer waits before printing the last page of a print job that does not end with a command to print the page. The print timeout counter does not start until the When a print timeout occurs, the printer stores the page in the print buffer.
Page 50 Auto Continue Disabled* 5…255 Auto Continue to a value between 5 seconds and 255 seconds to have the printer continue printing after it detects one of the following errors: 34 Short Paper 35 Res Save Off Deficient Memory 37 Insufficient Collation Area 37 Insufficient Defrag Memory 37 Insufficient Memory - Held Jobs may be lost.
Page 51 This setting is also used as a timer. After an inactive period in the menus, the printer automatically exits the menus and returns to Ready.
Page 52 Page Protect trouble printing a page properly because of complex page errors. If you still cannot print the page, your printer may not have enough memory to process the page. You may have to reduce the size and number of fonts on the page, or increase the installed printer memory.
Page 53 Toner Alarm Off* Single Continuous Toner Alarm setting lets you set the printer to stop printing when a toner low condition occurs. If you select Single or Continuous, the printer stops printing, displays If you select Off, the printer displays...
Page 54 Read/Write or Write protected or if 100%. 61 Defective Disk If your printer has a hard disk installed, it is capable of compiling print job statistics and storing them to disk. You may print these statistics. See “Job Acct Stat” on page...
Page 55: Pcl Emul Menu
Always select the font source before you select a font name. After you select a font source, choose the specific font from Font Name menu item. The printer displays the font source abbreviation, font ID, and font name for each font. The font source abbreviation is R for resident, F for flash, K for disk, and D for download.
Page 56 A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols used when printing with a selected font. Symbol sets support the different requirements for languages or specific applications, such as math symbols for scientific text. The printer displays only the symbol sets supported for the selected font name. * Factory default...
Page 57: Paper Size
1…255 60* (Country specific) 64* (Country specific) Use the Lines per Page to 255 lines per page. The printer sets the amount of space between each line (vertical line spacing) based on the Page, Paper Page. * Factory default Using the Operator Panel and Menus setting determines how the printing is oriented on the page.
Page 58: Tray Renumber
A4 paper. When you select the logical page is compatible with that of the Hewlett-Packard LaserJet 5 printer. When you select the logical page is wide enough to print eighty 10-pitch characters.
Page 59 * Factory default Using the Operator Panel and Menus menu item lets you configure your printer to work with printer drivers or applications that use (0 ... 199) to assign a custom value to a paper source. to view the factory default values assigned to each paper source.
Page 60: Postscript Menu
Using the Operator Panel and Menus Use the POSTSCRIPT MENU to change settings that only affect jobs printed using the PostScript emulation printer language. and an error occurs, the job is discarded but no error message prints. is not set to 100%.
Page 61: Parallel Menu
If both PCL SmartSwitch Language menu as the default. If only one SmartSwitch setting is set to Off, the printer uses the language that has its SmartSwitch setting set to PS SmartSwitch PS SmartSwitch emulation if the data indicates that is the printer language.
Page 62 You can configure the size of the parallel input buffer to meet the requirements of your system. The maximum size available for modification depends on the amount of memory in your printer, the size of the other link buffers, and whether or reduce the size of the serial, network, infrared, LocalTalk, and Universal Serial Bus (USB) buffers.
Page 63 Off* Honor Init setting determines whether the printer honors hardware initialization requests from the computer. The computer requests initialization by activating the INIT signal on the parallel interface. Many personal computers activate the INIT signal each time the computer is turned on and off.
Page 64 Parallel Menu (continued) Menu item Values Parallel Mode 1 Parallel Mode 1 have open collector outputs on the parallel port signals. Parallel Mode 1 Note: Parallel Mode 1 Parallel Mode 2 Parallel Mode 2 Parallel Mode 2 is set to On, the parallel port data is sampled on the leading edge of strobe. Parallel Mode 2 is set to Off, the parallel port data is sampled on the trailing edge of strobe.
Page 65: Serial Menu
If both PCL SmartSwitch Language menu as the default. If only one SmartSwitch is set to On, the printer uses that language as the default. PS SmartSwitch PS SmartSwitch emulation if the data indicates that is the printer language.
Page 66 If the limited size of the input buffer is preventing you from continuing work in your application each time you send a job to the printer, you may want to increase the buffer size. The maximum size depends on the amount of memory in your printer, the size of the other link buffers and whether the Resource Save setting is set to size of the parallel, network, infrared, LocalTalk, and USB buffers.
Page 67 See Job Buffering is set to On, print jobs are buffered to the hard disk. If buffered. Note: Changing the RS-232/RS-422 RS-232* RS-422 Choose the serial communication configuration for your printer. Select XOFF. RS-422 Polarity Normal* Reverse Select Normal Reverse This setting is only available if the serial communication configuration is set to RS-422.
Page 68 Off* Robust XON only applies to the serial port if printer sends a continuous stream of XONs to the host computer to indicate that the serial port is ready to receive more data. * Factory default Using the Operator Panel and Menus Serial Protocol is set to XON/XOFF.
Page 69 Serial Menu (continued) Menu item Values Baud 1200 2400 4800 9600* 19200 38400 57600 115200 138200 172800 230400 345600 This setting lets you select the rate at which data is being sent to or from your computer. 138200, 172800, 230400, and 345600 only display for the STANDARD SERIAL MENU.
Page 70 The port expects to receive data frames with an odd number of logical 1’s per byte. The printer transmits XOFF and XON with odd parity. If the printer detects a parity error, the port sends X'5F' to the printer instead of the character sent by the host system.
Page 71: Network Menu
If both PCL SmartSwitch Language menu as the default. If only one SmartSwitch is set to On, the printer uses that language as the default. PS SmartSwitch PS SmartSwitch emulation if the data indicates that is the printer language.
Page 72 You can configure the size of the network buffer to meet the requirements of your system. If the limited size of the input buffer is preventing you from continuing work in your application each time you send a job to the printer, you may want to increase the buffer size.
Page 73: Std Net Setup
On, print jobs are buffered to the hard disk. If Job Buffering setting automatically resets the printer. 61 Defective Disk may display when the printer is turned 112. Job Buffering is set to Off, print jobs are not...
Page 74: Infrared Menu
If both PCL SmartSwitch Language menu as the default. If only one SmartSwitch is set to On, the printer uses that language as the default. PS SmartSwitch PS SmartSwitch emulation if the data indicates that is the printer language.
Page 75 You can configure the size of the Infrared Buffer to meet the requirements of your system. If the limited size of the input buffer is preventing you from continuing work in your application each time you send a job to the printer, you may want to increase the buffer size.
Page 76 Select Auto to let the printer automatically set the window size during a power on reset to maximize link performance. In most cases, Auto Window Size...
Page 77 Transmit Delay Auto* None 1…15 Transmit Delay the host computer, as well as the amount of time the printer requests the host computer to wait before it transmits infrared data. Select Auto to let the printer automatically set the performance.
Page 78: Localtalk Menu
If both PCL SmartSwitch Language menu as the default. If only one SmartSwitch is set to On, the printer uses that language as the default. PS SmartSwitch PS SmartSwitch PostScript emulation if the data indicates that is the printer language.
Page 79 You can configure the size of the LocalTalk input buffer to meet the requirements of your system. If the limited size of the input buffer is preventing you from continuing work in your application each time you send a job to the printer, you may want to increase the buffer size.
Page 80 Job Buffering NPA Hosts 1…10 (2*) Use this setting to specify the maximum number of NPA hosts that can register for NPA printer alerts. When the number of hosts registered for NPA alerts exceeds the quantity specified by alerts are ignored.
Page 81: Usb Option
If both PCL SmartSwitch Language menu as the default. If only one SmartSwitch is set to On, the printer uses that language as the default. PS SmartSwitch PS SmartSwitch PostScript emulation if the data indicates that is the printer language.
Page 82 You can configure the size of the USB input buffer to meet the requirements of your system. If the limited size of the input buffer is preventing you from continuing work in your application each time you send a job to the printer, you may want to increase the buffer size.
Page 83 Disabled. 61 Defective Disk “61 Defective Disk” on page Job Buffering setting automatically resets the printer. may display when the printer is turned on, or 112. Job Buffering is set to Off, print jobs are not...
Page 84: Fax Menu
Use the FAX MENU to change settings affecting fax data received by the printer through the serial interface port. The FAX MENU only dis- plays when a serial interface port exists on the printer as a standard feature or as an option.
Page 85 Fax Menu (continued) Menu item Values Fax Baud 1200 2400 4800 9600 19200* 38400 57600 115200 This setting lets you select the rate at which fax data is being sent to or from your computer. Refer to the Technical Reference for information about the range of baud values. Fax Data Bits This setting lets you select the number of fax data bits that are sent in each transmission frame.
Page 86 The port expects to receive data frames with an odd number of logical 1’s per byte. The printer transmits XOFF and XON with odd parity. If the printer detects a parity error, it sends X'5F' to the printer instead of the character sent by the host system.
Page 87 You can configure the size of the fax buffer to meet the requirements of your system. If the limited size of the input buffer is preventing you from receiving fax data, you may want to increase the fax buffer size. The maximum size depends on the amount of memory in your printer, the size of the other link buffers and whether the Resource Save setting is set to size of the parallel, network, infrared, LocalTalk, and USB buffers.
Page 88 Fax Paper Size ically formatted to print on the paper size set in the The printer automatically prints from the paper source containing the correct paper size and paper type as specified in the Fax Paper Size prompted to change the print material in a selected source to match the...
Page 89 Custom Type 6 Fax Paper Type The printer automatically prints from the paper source containing the correct paper size and paper type as specified in the Fax Paper Size prompted to change the print material in a selected source to match the Custom Type 1 through 6 refers to special types of print materials.
Page 90 Using the Operator Panel and Menus setting identifies the default exit for printed fax data. The standard bin is located on top of the printer. x. The name is truncated to 14 characters. If multiple output bins are assigned the same Fax Output Bin value list.
Page 91: Config Menu
Enable Select to unlock the operator panel menus. * Factory default Using the Operator Panel and Menus Use the CONFIG MENU to change printer operation settings. To access the CONFIG MENU: Turn the printer off. Press and hold Select Release the buttons when...
Page 92 Factory Defaults Restore All If you select Restore • All downloaded resources (fonts, macros, symbol sets) in the printer memory are deleted. • All menu settings return to the factory default setting except: – The Display Language – All settings in the...
Page 93: Understanding Printer Messages
This section describes the various messages that may display on your operator panel. Status messages give information about the current state of the printer. Warning messages also give information about the current state of the printer. Warning messages display on the second line of the operator panel.
Page 94: Status Messages
Press Select. • Reset the printer. Press displays. Press Select. Note: Resetting the printer deletes all current data from the print buffer, including all Print and Hold jobs. See Printer” on page Cancelling Job The printer is processing a request to cancel the current print job.
Page 95 Queuing and The printer is deleting one or more Print and Hold jobs. This message displays if one or more print jobs are selected for Deleting Jobs deletion and there are jobs in the print queue.
Page 96 The hard disk is formatting. No button actions are possible while this message displays. Note: Do not turn the printer off while this message displays. Invalid This message displays if the font data on the flash memory is not valid.
Page 97 Note: Resetting the printer deletes all current data from the print buffer, including all Print and Hold jobs. See Printer” on page Performing The printer is running the normal series of start-up tests after you turn it on. When the tests are complete, the printer Self Test returns to Ready.
Page 98 Status message Meaning and allowed action Printing The printer is processing or printing a directory of all files stored in the flash memory or on the hard disk. Directory List Printing Font The printer is processing or printing a list of all available fonts for the selected printer language.
Page 99 No button actions are possible while this message displays. Note: Do not turn the printer off while this message displays. Queuing Jobs The printer is sending one or more Print and Hold jobs selected in the print queue to print. This message displays if you select Print All Queuing and The printer is sending one or more Print and Hold jobs selected in the print queue to print.
Page 100 • Reset the printer. Press displays. Press Select. Note: Resetting the printer deletes all current data from the print buffer, including all Print and Hold jobs. See Printer” on page Res Reduced The resolution of the page is reduced from 600 dots per inch (dpi) to 300 dpi to prevent a 1200 dpi pages do not undergo resolution reduction.
Page 101 Meaning and allowed action Waiting Waiting displays when one of the following occurs: • The printer has received a page of data to print, but is waiting for an End of Job command, Form Feed command, or for additional data. • Collation is set to On, but the print job has not been canceled.
Page 102: Warning Messages
<bin name> Full This message only displays when Check Config ID The printer configuration identification (ID) is not set or is not valid. Call Lexmark Customer Support. The printer is processing a fax through the standard serial port. Fax x The printer is processing a fax through port x, where x represents the active interface port.
Page 103 This message does not display for the multipurpose feeder or the envelope feeder. Tray x Missing Paper tray x, where x represents tray number 1 through 5, is missing from the printer. If more than one paper tray is missing, the printer displays the message for the higher numbered tray first.
Page 104: Attendance Messages
34 Short Paper The printer determines the paper length is too short to print the formatted data. This occurs when the printer does not know the actual paper size loaded in tray. For auto-size sensing trays, this error occurs if the paper stop is not in the correct position.
Page 105: Setup Menu
Resource Save Press to disable 37 Insufficient The printer memory used to store pages of data is too full to collate the rest of the print job. Collation Area • Press • Cancel the current job. Press displays. Press Select.
Page 106 Note: Resetting the printer deletes all current data from the print buffer, including all Print and Hold jobs. See Printer” on page After resetting the printer, reduce the complexity of the print job and send it to print again. To simplify the print job: • Reduce the amount of text or graphics on a page.
Page 107 Press Select. • Reset the printer. Press displays. Press Select. Note: Resetting the printer deletes all current data from the print buffer, including all Print and Hold jobs. See Printer” on page 51 Defective The printer detects a defective flash memory. This message displays when you turn the printer on, or during format Flash and write to flash operations.
Page 108 Meaning and required action 53 Unformatted The printer detects an unformatted flash memory. This message displays when you turn the printer on. Flash You must format the flash memory before you can perform any flash memory operations. To format the flash memory,...
Page 109 54 Std Par ENA Displays only during the printer power on cycle to indicate the connection to an external print server (also called an Connection Lost external network adapter or ENA) is lost.
Page 110 See 56 Standard Data is sent to the printer across the serial port, but the serial port is disabled. When the serial error displays, the Serial Disabled reporting of other serial errors is suppressed until the menus are entered or the printer is reset.
Page 111 Meaning and required action 56 Std Parallel Data is sent to the printer through the parallel port, but the parallel port is disabled. When the error displays, the Port Disabled reporting of other errors is suppressed until the menus are entered or the printer is reset.
Page 112 Attendance message Meaning and required action 61 Defective The printer detects a defective hard disk. This message displays when you turn the printer on, or during hard disk Disk format or write operations. Press to clear the message and continue printing.
Page 113 Auto. However, the 24x Paper Jam The printer detects a paper jam in tray x, where x represents a tray from 1 to 5. Open tray x and remove the print Check Tray x material. If the paper tray is difficult to remove, remove the trays above and below it to access the jammed print material.
Page 114 Auto. However, the 27x Paper Jam The printer detects a paper jam in output option x, where x is output option 1 to 8. If print material is visible from the Check Bin x front of the output option tray, pull it straight out. If only a portion of the print material is visible from the output option tray, open the output option rear door, remove the jammed print material, and close the output option rear door.
Page 115: Paper Type
The requested size (<size>) of print material or envelope displays. The size name is truncated to 6 characters. When this message displays you can: • Load the requested size and type print material in the paper source. The printer automatically clears the message and continues printing the job. • Press Select •...
Page 116: Confidential Job
• Press device. • In case of a hardware failure, turn the printer off and back on. If the error recurs, turn the printer off, remove the optional device, and call for service. Close Door or The upper front door is open or the print cartridge is not installed.
Page 117 The requested size (<size>) of print material or envelope displays. The size name is truncated to 6 characters. When this message displays you can: • Load the requested size and type print material in the paper source. The printer automatically clears the message and continues printing the job. • Cancel the current job. Press displays.
Page 118 The requested size (<size>) of print material or envelope displays. The size name is truncated to 6 characters. When this message displays you can: • Load the requested size or type of print material in the multipurpose feeder. The printer automatically clears the message and continues printing the job. • Press •...
Page 119 The printer is requesting a paper tray to be inserted so it can continue printing. This message displays when the printer needs to select print material from a missing paper source. This may happen if you remove a paper tray to fill it with print material while a job is printing.
Page 120 Refer to the User’s Guide Print Jobs on This message displays when Disk ? spooled to the hard disk. When the printer is turned back on, it asks for confirmation to print the waiting jobs. • Press • Press Return Remove Paper The printer has detected the standard output bin is full.
Page 121 Attendance message Meaning and required action Remove Paper The printer has detected all output bins are full because all the bins are linked together as one bin. All Output Bins Remove the print material from all output bins and press...
Page 122: Maintaining Your Printer
Replacement of these items should be done at regular intervals to maintain top performance, optimize print quality, and avoid printing problems. For your convenience, Lexmark offers a mainte- nance kit that contains these parts. See tenance kit.
Page 123: Changing The Print Cartridge
Lexmark does not recommend that you use print cartridges from a third party. Print quality and printer reliability cannot be guaranteed if you do. For best results, use Lexmark supplies with the printer. The print cartridge warranty is voided by unauthorized refilling.
Page 124: Replacing The Charge Roll
Complete the following steps to replace the charge roll. Refer to the documentation that comes with the charge roll for detailed installation information. Turn the printer off and unplug the printer power cord. Open the front doors and remove the print cartridge. Remove the old charge roll.
Page 125: Replacing The Transfer Roll
Complete the following steps to replace the transfer roll. Refer to the documentation that comes with the transfer roll for detailed installation information. Turn the printer off and unplug the printer power cord. Open the front doors and remove the print cartridge. Remove the old transfer roll.
Page 126: Replacing The Fuser Assembly
Remove the top cover and all installed output options. If you have a duplex unit remove the printer from the duplex unit. Remove the fuser cover. (If you have a label printer, lift up and remove the fuser cleaner.) Open the rear access door and remove the redrive.
Page 127: Ordering Supplies
Ordering supplies Maintenance kit Maintaining Your Printer For best results, use Lexmark supplies with the printer. If you are in the U.S. or Canada, call 1-800-438-2468 for information about Lexmark Authorized Supplies Dealers in your area, or visit the Lexmark Web site at www.lexmark.com.
Page 128: Print Cartridges
* Sold at a special price with the understanding that you return your empty cartridges only to Lexmark. For regular priced cartridges without these terms, order part number 12A5740 (10,000 pages) or 12A5745 (25,000 pages).
Page 129: Charge Roll
Transfer roll Fuser assembly Maintaining Your Printer To order a charge roll kit, use Lexmark part number 99A1017. To order a transfer roll kit, use Lexmark part number 99A1015. See the following table for the fuser assembly part number for your specific printer.
Page 130: Storing Supplies
Storing supplies Maintaining Your Printer Store supplies in their original packaging until you are ready to install them. Do not store supplies in: • Temperatures greater than 43°C (110°F) • An environment with extreme changes in humidity or temperature •...
Page 131: Solving Printer Problems
“Understanding Printer Messages” on page Solving Printer Problems When you have a problem, first make sure that: • The printer power cord is plugged into the printer and a properly grounded electrical outlet. • The printer power switch is on.
Page 132: Display Problems
• Performing Self Test If the messages do not display, turn the printer off and call the Lexmark Customer Support Center. Menu settings changed from Settings in the software application, the printer driver, or the printer utilities are overriding the settings in the the operator panel have no operator panel.
Page 133: Printing Problems
• Check the cable connection. Make sure you are using the correct cable. Use IEEE 1284-compliant parallel cable. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft). If you use RS-232 Serial, verify that a null modem cable is used.
Page 134: Paper Menu
Problem Action Print material misfeeds or • Make sure the print material you are using meets the specifications for your printer. Refer to the multiple feeds occur. Guide • Flex print material before loading it in any of the paper sources.
Page 135: Print Quality Problems
• Open and close the printer upper front door to run the printer setup cycle and clean the transfer roll. Solving Printer Problems If the suggested corrective action does not fix the problem, call your service representative.
Page 136 Reinstall the same print cartridge. • If you are using pre-printed forms, make sure the ink can withstand temperatures of 212 Solving Printer Problems “Maintaining Your Printer” on page 122 for more details. “Replacing the charge roll” on page 124.
Page 137 • Turn PQET • If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software application. Image quality is poor. Resolution was automatically reduced. Reduce the complexity of the print job or add additional printer memory.
Page 138: Paper Size
The job prints, but the left and • Make sure the top margins are incorrect. • Make sure the margins are set correctly in the software application you are using. Solving Printer Problems PAPER SIZE setting in the PAPER MENU is correct.
Page 139: Option Problems
• Make sure the option is marked with a colored triangle, indicating it is compatible with your printer. correctly after it is installed or • Turn the printer off, wait for about 10 seconds, and turn the printer on. If this does not fix the problem, unplug it quits working.
Page 140 Make sure the connection between each 5-bin mailbox or the connection between the 5-bin mailbox and the printer is secure. If the 5-bin mailbox is listed on the menu settings page, but print material jams when it exits the printer and enters the mailbox, it may not be properly installed. Reinstall each 5-bin mailbox.
Page 141 Problem Action Option does not operate Tri-Port interface: Make sure the Tri-Port interface card is securely connected to the printer system board. correctly after it is installed. For Macintosh users: • Make sure the host computer is set to LocalTalk.
Page 142: Network Printing Problems
Problem Action Job did not print or incorrect If you are using either a Lexmark internal print server or external print server, verify that it is set up properly and characters printed. the network cable is connected. Note: Refer to the Drivers, MarkVision, and Utilities CD for more details.
Page 143: Other Problems And Questions
If your printer is configured with a serial port, or you have installed an optional interface card, refer to the to the printer? Guide. Where are the printer escape Refer to the Technical Reference available on the Drivers, MarkVision and Utilities CD or at the Lexmark Web codes listed? site, http://www.lexmark.com. Solving Printer Problems If the suggested corrective action does not fix the problem, call your service representative.
Page 144: Removing Options
All options should be removed individually; never attempt to remove two or more options at once. • Make sure the printer power is off and the power cord and any cables are unplugged before removing any options. For information, click the appropriate text: “Removing an output option”...
Page 145: Removing An Output Option
If you are removing the topmost output option and do not plan to return it to that position, remove the top cover. You must attach the top cover to the printer or topmost output option when you finish removing output options. In addition, it may be necessary to remove the paper bail from the top cover, depending on the type of output option to which it is attached.
Page 146 Removing Options Pull the tray straight out toward you to remove the upper tabs from the output expander slots. The output option may have a wire paper bail attached. If so, remove the tips of the paper bail from the ends of the plastic bracket on the bottom of the output option.
Page 147 The edges of the mounting brackets could damage tabletops or fabrics. Removing Options Carefully lift the option straight up until it is completely disconnected from the option below it or from the printer. Set it aside. Refer to the Setup Guide when you are ready to re-attach options.
Page 148: Removing The Envelope Feeder
Removing the envelope feeder Remove envelopes from the envelope feeder. Removing Options...
Page 149 Removing Options Push the envelope support to the closed position. Open the upper front door. Pull the envelope feeder up slightly and straight out of the printer. Set it aside. Close both front doors. Refer to the Setup Guide when you are ready to re-attach...
Page 150: Removing The Printer
Handhold Removing Options Ask someone to help you lift the printer by the handholds and set it aside. Refer to the when you are ready to re-attach Setup Guide...
Page 151: Removing A Paper Tray Or Duplex Unit
Removing a paper tray or duplex unit Removing Options Carefully lift the option straight up until it is completely disconnected from the option below it. Set it aside. Refer to the Setup Guide when you are ready to re-attach options.
Page 152: Removing Printer Or Flash Memory
If you need to install a replacement memory option or other option on the system board, refer to the Refer to the Setup Guide for instructions on closing the printer system board. for instructions on accessing the Setup Guide.
Page 153: Removing An Option Card
If you need to install another option on the system board, refer to the Setup Guide. Refer to the Setup Guide for instructions on closing the printer system board. for instructions on accessing the...
Page 154: Typefaces And Fonts
The distinct design is called a typeface. The typefaces you select add personality to a document. Well-chosen typefaces make a document easier to read. The printer has numerous resident fonts in PCL 6 and PostScript 3 emulations. See “Resident fonts” on page 159 for a listing of all resi- dent fonts.
Page 155 Understanding Fonts Style refers to other typeface modifications, such as tilt or character width. Italic and oblique are styles where the characters are tilted. Nar- row, condensed and extended are three common styles that modify the character widths. Some fonts combine several weight and style modifications; for exam- ple, Helvetica Narrow Bold Italic.
Page 156: Pitch And Point Size
Pitch and point size Understanding Fonts The size of a font is specified as either a pitch or point size, depending on whether the font is fixed space or proportional. In fixed space fonts, each character has the same width. Pitch is used to specify the size of fixed space fonts.
Page 157 Understanding Fonts illustration shows samples of a font printed in different point sizes: 48 point 24 point 18 point The point size of a font is defined as the distance from the top of the tallest character in the font to the bottom of the lowest character in the font.
Page 158 Scalable fonts (also called outline fonts) are stored as computer pro- grams that define the outlines of the characters in the font. Each time you print characters from a scalable font, the printer creates a bitmap of the characters at the point size you choose and saves it temporarily in printer memory.
Page 159: Resident Fonts
Resident fonts Your printer is equipped with resident fonts stored permanently in printer memory. Different fonts are available in PCL 6 and PostScript 3 emulations. Some of the most popular typefaces, like Courier and Times New Roman, are available for all printer languages.
Page 160 Understanding Fonts Resident Scalable Fonts PCL 6 emulation PostScript 3 emulation Albertus Medium AlbertusMT AlbertusMT-Italic AlbertusMT-Light Albertus Extra Bold Antique Olive AntiqueOlive-Roman Antique Olive Italic AntiqueOlive-Italic Antique Olive Bold AntiqueOlive-Bold AntiqueOlive-Compact Arial ArialMT Arial Italic Arial-ItalicMT Arial Bold Arial-BoldMT Arial Bold Italic Arial-BoldItalicMT ITC Avant Garde Book AvantGarde-Book...
Page 161 Understanding Fonts Resident Scalable Fonts (continued) PCL 6 emulation PostScript 3 emulation Clarendon Condensed Bold Coronet Coronet-Regular CourierPS Courier CourierPS Oblique Courier-Oblique CourierPS Bold Courier-Bold CourierPS Bold Italic Courier-BoldOblique CG Omega CG Omega Bold CG Omega Italic CG Omega Bold Italic Garamond Antiqua Garamond-Antiqua Garamond Halbfett...
Page 162 Understanding Fonts Resident Scalable Fonts (continued) PCL 6 emulation PostScript 3 emulation Helvetica Bold Helvetica-Bold Helvetica Bold Italic Helvetica-BoldOblique Helvetica Narrow Helvetica-Narrow Helvetica Narrow Italic Helvetica-Narrow-Oblique Helvetica Narrow Bold Helvetica-Narrow-Bold Helvetica Narrow Bold Italic Helvetica-Narrow-BoldOblique CG Times Intl-CG-Times CG Times Italic Intl-CG-Times-Italic CG Times Bold Intl-CG-Times-Bold...
Page 163 Understanding Fonts Resident Scalable Fonts (continued) PCL 6 emulation PostScript 3 emulation Letter Gothic Bold LetterGothic-Bold LetterGothic-BoldSlanted Marigold Marigold Century Schoolbook Roman NewCenturySchlbk-Roman Century Schoolbook Italic NewCenturySchlbk-Italic Century Schoolbook Bold NewCenturySchlbk-Bold Century Schoolbook Bold Italic NewCenturySchlbk-BoldItalic Optima Optima-Bold Optima-BoldItalic Optima-Italic Palatino Roman Palatino-Roman Palatino Italic...
Page 164 Understanding Fonts Resident Scalable Fonts (continued) PCL 6 emulation PostScript 3 emulation Times Bold Italic Times-BoldItalic Times New Roman TimesNewRomanPSMT Times New Roman Italic TimesNewRomanPS-ItalicMT Times New Roman Bold TimesNewRomanPS-BoldMT Times New Roman Bold Italic TimesNewRomanPS-BoldItalicMT Univers Univers-Oblique Univers-Bold Univers-BoldOblique Univers Condensed Medium Univers-Condensed Univers Condensed Medium Italic Univers-CondensedOblique...
Page 165 Resident Scalable Fonts (continued) PCL 6 emulation PostScript 3 emulation Univers-Light Univers-LightOblique Clarendon Clarendon-Light Clarendon-Bold Helvetica-Condensed Helvetica-Condensed-Bold Helvetica-Condensed-BoldObl Helvetica-Condensed-Oblique StempelGaramond-Bold StempelGaramond-BoldItalic StempelGaramond-Italic StempelGaramond-Roman Apple-Chancery Chicago Geneva Monaco NewYork Oxford Taffy Understanding Fonts...
Page 166 Resident Scalable Fonts (continued) PCL 6 emulation PostScript 3 emulation MonaLisa-Recut Candid Bodoni Bodoni-Italic Bodoni-Bold Bodoni-BoldItalic Bodoni-Poster Bodoni-PosterCompressed CooperBlack CooperBlack-Italic Copperplate-ThirtyTwoBC Copperplate-ThirtyThreeBC Eurostile Eurostile-Bold Eurostile-ExtendedTwo Eurostile-BoldExtendedTwo GillSans GillSans-Italic GillSans-Bold GillSans-BoldItalic Understanding Fonts...
Page 167 Resident Scalable Fonts (continued) PCL 6 emulation PostScript 3 emulation GillSans-Condensed GillSans-BoldCondensed GillSans-Light GillSans-LightItalic GillSans-ExtraBold Goudy Goudy-Italic Goudy-Bold Goudy-BoldItalic Goudy-ExtraBold HoeflerText-Regular HoeflerText-Italic HoeflerText-Black HoeflerText-BlackItalic HoeflerText-Ornaments JoannaMT JoannaMT-Italic JoannaMT-Bold JoannaMT-BoldItalic LubalinGraph-Book Understanding Fonts...
Page 168 Understanding Fonts Resident Scalable Fonts (continued) PCL 6 emulation PostScript 3 emulation LubalinGraph-BookOblique LubalinGraph-Demi LubalinGraph-DemiOblique PCL 6 emulation PostScript 3 emulation Line Printer 16 POSTNET Barcode...
Page 169: Symbol Sets For Pcl 6 Emulation
(or more specifically, for each code point). Some applications require different characters at some code points. To support multiple applications and languages, your printer has 83 symbol sets for the resident PCL 6 emulation fonts.
Page 170 PS ITC Zapf Dingbats PS Math PS Text Pi Font Symbol Wingdings POSTNET Barcode ISO : German ISO : Spanish ISO 2: IRV (Int'l Ref Version) ISO 4: United Kingdom ISO 6: ASCII ISO 10: Swedish ISO 11: Swedish for Names ISO 14: JIS ASCII ISO 15: Italian ISO 16: Portuguese...
Page 171: Downloadable Fonts
You can download scalable fonts in PostScript 3 emulation and either scalable or bitmapped fonts in PCL 6 emulation. Fonts can be down- loaded to printer memory or to a flash memory option or hard disk option. Fonts downloaded to flash memory or hard disk remain in memory even after the printer language changes, the printer resets, or the printer is turned off.
Page 172: Printing A Font Sample List
Printing a font sample list Understanding Fonts To print samples of all the fonts currently available for your printer: Make sure the printer power is on and the message displays. Press to enter the menus. Menu> <Menu Continue to press and release...
Page 173: Duty Cycle
(20.4) (20.4) lb. (kg) (23.6) (23.6) (23.6) Weight of printer includes print cartridge. Height of printer with included 500-sheet drawer. Weight of printer with included 500-sheet drawer. Maximum Duty Cycle Optra T616(n) Optra T614(n) Up to 200,000 Up to 130,000...
Page 174: United States Government Restricted Rights
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550.

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