Configuring Broadsoft Acd Support Using The Configuration Utility; Configuring Broadsoft Acd Support Using The Configuration File; Configuring Xml Services - Cisco Small Business SPA509G Administration Manual

Customizing Cisco SPA and Wireless IP Phones

Configuring XML Services

STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
Configuring XML Services
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide
Limitations:
• SPA301/SPA501—ACD is not supported. The ACD Login and Status keys
are not visible.
• SPA509—Lines 9–12 cannot be used as an cannot be selected for .

Configuring Broadsoft ACD Support Using the Configuration Utility

To enable broadsoft ACD support:
Log in to the configuration utility.
Click Admin Login and advanced.
Click the Ext tab.
Under Call Feature Settings, in the Broadsoft ACD field, choose Yes to enable
broadsoft ACD support.
Click Submit All Changes.

Configuring Broadsoft ACD Support Using the Configuration File

You can also configure broadsoft ACD support by adding the following line to your
configuration file to configure this feature on line 1:
<Broadsoft_ACD_1_ ua="na">Yes</Broadsoft_ACD_1_>
The Cisco SPA300 Series and Cisco SPA500 Series IP Phones provide support
for XML services, such as an XML Directory Service or other XML applications.
The following table shows some Cisco XML objects that are supported by the
Cisco SPA300 Series and Cisco SPA500 Series IP Phones:
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