Configuring Synchronization Of Dnd And Cewd Using The Configuration Utility; Configuring Synchronization Of Dnd And Cewd Using The Configuration File; Configuring Broadsoft Acd Support - Cisco Small Business SPA509G Administration Manual

Customizing Cisco SPA and Wireless IP Phones
Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco SPA500 Series)
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STEP 5
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide
Limitations:
• SPA301/SPA501—The and phone menu settings are not available.
• SPA509—Lines 9–12 cannot be set via the or settings.
Configuring Synchronization of DND and CEWD Using the Configuration
Utility
To enable synchronization:
Log in to the configuration utility.
Click Admin Login and advanced.
Click the Ext tab.
Under Call Feature Settings, in the Device Feature Sync field, choose yes to
enable DND/CFWD.
Click Submit All Changes.
Configuring Synchronization of DND and CEWD Using the Configuration
File
You can also configure broadsoft DND and CFWD on a per line basis by modifying
your configuration. For example, to configure this feature on line 1, add the
following line to the configuration file:
<Device_Feature_Sync_1_ ua="na">Yes</Device_Feature_Sync_1_>

Configuring Broadsoft ACD Support

To support basic Broadsoft Automatic Call Distribution (ACD), enable the relevant
Broadsoft ACD option. This option is available for each extension under Call
Feature Settings.
The supported values for this option are Yes and No (default).
If you set Broadsoft ACD to Yes, the phone sends a Subscribe message
according to the Broadsoft specification.
If you set Broadsoft ACD to No, the phone may still send out a Subscribe
message because another feature is using ACD, but the phone ignores any Notify
message from the Broadsoft server related to ACD.
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