Cisco Small Business SPA509G Administration Manual page 191

Configuring Supplementary Services (Star Codes)
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide
• Referral Services Codes—One or more * codes can be configured into this
parameter, such as *98, or *97|*98|*123, and so on. The maximum total
length is 79 characters.
This parameter applies when the user places the current call on hold (by
Hook Flash) and is listening to second dial tone. Each * code (and the
following valid target number according to current dial plan) entered on
the second dial-tone triggers the Cisco IP phone to perform a blind
transfer to a target number that is prepended by the service * code. For
example:
a. After the user dials *98, the Cisco IP phone plays a special prompt tone while
waiting for the user the enter a target number (which is validated according to
the dial plan as in normal dialing).
b. When a complete number is entered, the Cisco IP phone sends a blind REFER
to the holding party with the Refer-To target equals to *98
feature allows the Cisco IP phone to hand off a call to an application server to
perform further processing, such as call park.
The * codes should not conflict with any of the other vertical service codes
internally processed by the Cisco IP phone. You can delete any * code that you do
not want the call server to process.
Feature Dial Services Codes: Tells the Cisco IP phone what to do when the user is
listening to the first or second dial tone.
You can configure one or more * codes into this parameter, such as *72, or
*72|*74|*67|*82, and so on. The maximum total length is 79 characters. When the
user has a dial tone (first or second dial tone), they can enter a * code (and the
following target number according to current dial plan) to trigger the Cisco IP
phone to call the target number prepended by the * code. For example:
a. After the user dials *72, the Cisco IP phone plays a special prompt tone while
waiting for the user the enter a target number (which is validated according to
the dial plan as in normal dialing).
b. When a complete number is entered, the Cisco IP phone sends an INVITE to
target_number
*72
features such as call forward (*72) or BLock Caller ID (*67).
You can add a parameter to each * code in
indicate what tone to play after the * code is entered, such as *72'c'|*67'p'.
Following is a list of allowed dial tone parameters (note the use of back quotes
surrounding the parameter without spaces).
• 'c' = Cfwd dial tone
as in a normal call. This feature allows the proxy to process
Features Dial Services Codes
7
target_number
. This
to
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