Cisco 7920 - Unified Wireless IP Phone VoIP Administration Manual page 197

Chapter 9 Troubleshooting the Cisco Wireless IP Phone 7920
General Troubleshooting Information
Troubleshooting Tips for the Cisco Wireless IP Phone 7920
Table 9-1 Cisco Wireless IP Phone Troubleshooting
Summary
Phone gets warm
Phone is resetting
Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1
OL-7104-01
Related Topics
Resolving Startup and Connectivity Problems, page 9-2
•
Resolving Voice Quality and Roaming Problems, page 9-11
•
General Troubleshooting Information, page 9-17
•
The following topics provide general information and tips for troubleshooting the
Cisco Wireless IP Phone 7920.
Troubleshooting Tips for the Cisco Wireless IP Phone 7920, page 9-17
•
Logging Information for Troubleshooting, page 9-20
•
Table 9-1 provides general troubleshooting information for the Cisco Wireless
IP Phone.
Explanation
The phone may get warm when calls are in progress and when
you frequently use the phone.
If the phone is not registered with a Cisco CallManager server,
it does not go into power save mode and becomes warm.
The phone resets when it loses contact with the
Cisco CallManager software. This lost connection can be due to
any network connectivity disruption, including access point
problems, switch outages, and switch reboots.
See the
Unexpectedly" section on page
"Symptom: Cisco Wireless IP Phone Resets
General Troubleshooting Information
9-11.
9-17