Ricoh Aficio 1022 Operating Instructions Manual page 561

Message
[Cannot save to the default file.]
[Error has occurred in the scanner.]
[Error has occurred in the scanner driver.]
[Insufficient memory. Close all applications, then re-
start scanning.]
[Insufficient memory. Reduce the scanning area.]
[No response from the scanner.]
[No User Code is registered. Consult your system
administrator.]
[Please call your service representative.]
[Scanner is in use for other function. Please wait.]
[Scanner is in use by other user. Please wait.]
[Scanner is not available. Check the scanner connec-
tion status.]
Cause and Action
The default file cannot be overwritten. Save to
another file.
Check whether the scanning settings specified
by application exceed the setting range of the
machine.
• Check whether a network cable is connect-
ed correctly to the computer.
• Check whether the Ethernet board of the
computer is recognized correctly by Win-
dows.
• Check whether your computer can use
TCP/IP protocol.
Terminate the unnecessary application started
by the computer.
• Reset the scan size.
• Lower the resolution.
• Set with no compression. ⇒ p.18 "Making
Scanner Settings"
Note
❒ The chart "The Relationship between the
Resolution and the Scanning Area" in Help
for halftone scanning might not always ap-
ply. Scanning cannot be performed if large
values are set for brightness when using
halftone or high resolution.
❒ When paper misfeed occurs in the machine
during printing, scanning cannot be per-
formed. In this case, after the misfed paper
has been removed, proceed with scanning.
• Check whether the machine is connected to
a network correctly.
• The network is crowded. Reconnect after a
while.
Access is restricted by user code. Notify the
system administrator of the machine.
An unrecoverable error has occurred in the
machine. Call your service representative.
The machine is used by the function other than
the scanner function such as copy. Wait for a
while and reconnect.
Other user uses the machine to scan the origi-
nal. Wait for a while and reconnect.
• Check whether the main power switch of
the machine is turned off.
Troubleshooting
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