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Ricoh Aficio 1027 Scanner Reference

Ricoh Aficio 1027 Scanner Reference

Ricoh aficio 1027: reference guide
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Table of Contents

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See also: Service Manual , Network Manual
Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety
Information in the "General Settings Guide" before using the machine.
Getting Started
Sending Scan Files by E-mail
Sending Scan Files by Scan to Folder
Storing Files
Delivering Scan Files
Using the Network TWAIN Scanner Function
Configuring/Registering Scan Settings
Troubleshooting
Initial Scanner Setup
Appendix

Operating Instructions

Scanner Reference

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Table of Contents
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Summary of Contents for Ricoh Aficio 1027

  • Page 1: Operating Instructions

    Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in the "General Settings Guide" before using the machine. Operating Instructions Scanner Reference Getting Started Sending Scan Files by E-mail Sending Scan Files by Scan to Folder...
  • Page 2 Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Two kinds of size notation are employed in this manual. With this machine refer to the inch version. Important Contents of this manual are subject to change without prior notice.

  • Page 3: Manuals For This Machine

    Manuals for This Machine The following manuals describe the operational procedures of this machine. For particular functions, see the relevant parts of the manual. Note ❒ The manuals provided are specific to machine type. ❒ Adobe Acrobat Reader/Adobe Reader is necessary to view the manuals as a PDF file.
  • Page 4 ❖ ❖ ❖ ❖ Scanner Reference (this manual) (PDF file - CD-ROM1) Describes operations, functions, and troubleshooting for the machine's scan- ner function. ❖ ❖ ❖ ❖ Manuals for DeskTopBinder Lite DeskTopBinder Lite is a utility included on the CD-ROM labeled "Scanner Driver and Document Management Utility".

  • Page 5: Table Of Contents

    TABLE OF CONTENTS Manuals for This Machine ...i How to Read This Manual ...1 Symbols ... 1 Names of Major Options ... 1 1. Getting Started Control Panel... 3 Network Scanner...5 E-mail ... 5 Scan to Folder... 6 Store... 7 Network Delivery Scanner...
  • Page 6 4. Storing Files Storing Files ...45 Storage Procedure ...46 Displaying the List of Stored Files ... 49 Viewing the List ... 50 Searching for Files ...51 Sending Stored Files by E-mail or Scan to Folder, or Delivering ... 52 Checking Stored Files from a Client Computer... 53 Managing Stored Files...
  • Page 7 8. Troubleshooting If Your Machine Does Not Operate As You Want...85 When Scanning Is Not Performed as Expected...85 When the Delivery Function Does Not Work... 86 When Stored Files Cannot Be Accessed ...86 Network Cannot Be Browsed When Sending a Scan File ...86 The TWAIN Driver Cannot Be Started ...

  • Page 9: How To Read This Manual

    How to Read This Manual Symbols In this manual, the following symbols are used: Important If this instruction is not followed, paper might be misfed, originals might be damaged, or files might be lost. Be sure to read this. Preparation This symbol indicates the prior knowledge or preparations required before op- erating.

  • Page 11: Getting Started

    Control Panel This illustration shows the control panel when options are installed. { { { { Use Tools/Counter} } } } key Use to change default or operation pa- rameters according to the operating con- ditions. Indicators Display errors and the machine status. See "Control Panel", General Settings Guide.
  • Page 12 Getting Started Operation switch Press this switch to turn the machine on. The power indicator lights up. To turn the machine off, press this switch again. See "Turning On the Power", General Set- tings Guide. Note ❒ This key is inactive while scanning or setting scanner defaults.

  • Page 13: Network Scanner

    Network Scanner The machine can be used as a network scanner. As a network scanner, the machine can send e-mail, send files to the FTP server or the shared folders of client computers, store scan files, operate as a network delivery scanner, and operate as a network TWAIN scanner.

  • Page 14: Scan To Folder

    Getting Started Scan to Folder A scan file can be sent to the FTP server folders or the shared Windows folders on the same network. Reference p.31 “Sending Scan Files by Scan to Folder” This machine A scan file can be sent to the FTP server folders using FTP or to the shared Win- dows folders using SMB.

  • Page 15: Store

    Store A scan file is stored on the hard disk of the machine and can be viewed, copied, deleted, or retrieved using DeskTopBinder from a client computer via a net- work. A file can be searched for using the user name or the file name. Also, oth- ers can be kept from viewing a file by setting a password for the file.

  • Page 16: Network Delivery Scanner

    Getting Started Network Delivery Scanner A scan file from the originals scanned by the machine is stored in the delivery server and delivered to the folders of client computers on the same network. Reference p.57 “Delivering Scan Files” Note ❒ To use the delivery scanner function, a delivery server installed with the ScanRouter delivery software is required.

  • Page 17: Network Twain Scanner

    • Access the Windows folder where the file is stored via the network, and check the contents with an appropri- ate application. (E in the figure) Reference For details about DeskTopBinder, or Auto Document Link, see the respective manuals. See p.i “Manuals for This Machine”. Network TWAIN Scanner The scanner function of this machine can be used from a client computer via a network using Ethernet, optional IEEE 1394 (IP over 1394), or optional IEEE...
  • Page 18 Getting Started Note ❒ When using the machine as a network TWAIN scanner, it is not necessary to press the { { { { Scanner} } } } key on the control panel. When the TWAIN Driver be- comes active on a client computer, the display automatically switches to the following screen.

  • Page 19: Installing Software

    Installing Software This section describes how to install the software supplied on the “Scan- ner Driver and Document Manage- ment Utility” CD-ROM. Reference For details about the software on the CD-ROM and the system re- quirements of the software, see p.115 “Software Supplied on CD- ROM”.

  • Page 20: Desktopbinder

    Getting Started Reference If the installer does not start au- tomatically, see p.11 “Quick In- stall”. B B B B Click [TWAIN Driver]. The Software Setup screen ap- pears. C C C C The installer of the TWAIN Driv- er starts. Follow the instructions. Note ❒...

  • Page 21: User Authentication

    User Authentication When user authentication (User Code Authentication, Basic Authentication, Windows Authentication, or LDAP Authentication) is set, the authentica- tion screen is displayed. Unless a val- id user name and password are entered, operations are not possible with the machine. Log on to operate the machine, and log off when you are finished operations.

  • Page 22: Log Off (Using The Control Panel)

    Getting Started Log Off (Using the Control Panel) Follow the procedure below to log off when Basic Authentication, Windows Authentication, or LDAP Authentica- tion is set. A A A A Press { { { { User Tools / Counter} } } } . B B B B Press [Logout].

  • Page 23: Programming E-Mail Addresses And Folders

    Programming E-mail Addresses and Folders You can program e-mail addresses and folders using Address Book Manage- ment in the Administrator Tools menu under System Settings. You can also register the programmed e-mail addresses and folders in a Group. Note ❒ You can register entries in the address book using Web Image Monitor or SmartDeviceMonitor for Admin.
  • Page 24 Getting Started...

  • Page 25: Preparation For Sending By E-Mail

    2. Sending Scan Files by E-mail Scan files can be sent from this machine to specified destinations using the e- mail system. This chapter explains the preparation for sending files by the e-mail system, various display screens, procedures for sending, and how to check the sending results when this function is used.

  • Page 26: E-Mail Screen

    Sending Scan Files by E-mail E-mail Screen The e-mail is as shown. The function items displayed serve as selector keys. You can select or specify an item by lightly pressing it. When you select or specify an item on the display panel, it is highlighted like Destination field Displays the selected destination.

  • Page 27: Sending Scan Files By E-Mail

    Sending Scan Files by E-mail Procedure for Sending E-mail A scan file is sent after scan settings and destinations are specified. A A A A Press the { { { { Scanner} } } } key. Note ❒ The illustration is an example. The actual appearance may be different.
  • Page 28 Sending Scan Files by E-mail Note ❒ Destinations in the destination list and registration numbers must be registered in advance in [System Settings]. For details, see “System Settings”, General Settings Guide. ❒ For details about the maximum number of destinations that can be selected for each transmis- sion, see p.117 “E-mail”.
  • Page 29 Manual entry of an e-mail address A Press [Manual Input]. The soft keyboard appears. Note ❒ Depending on the security settings, [Manual Input] may not be displayed. B Enter the e-mail address. Note ❒ For details about the maxi- mum number of characters that can be entered, see p.117 “E-mail”.
  • Page 30 Sending Scan Files by E-mail ❒ It is necessary to differentiate between uppercase and low- ercase letters. D Press [OK]. E Select a destination. F Press [Exit]. Searching for a destination in the LDAP server A Press [ B Press [Search LDAP]. C Press [Select Server].
  • Page 31 ❒ If you select [S S S S Search Options] in [Program / Change / Delete LDAP Server] in [Administrator Tools] in [System Settings], you can add a field for LDAP search. For details, see Net- work Guide. ❒ When the search condition [Name] is used for searching, whether the first name or sir- name is searched for depends...
  • Page 32 Sending Scan Files by E-mail ❒ To display details about the destination, press [Details]. J Select a destination. K Press [Exit]. Note ❒ An e-mail address found in a search can be registered in the list. Press [ProgDest], and a screen for entering the e- mail address appears.
  • Page 33 Selecting a sender from the list A Press [Attach Sender's Name]. B Select the sender. Note ❒ When a protection code has been set, a screen for entering the protection code appears after selecting the sender. En- ter the protection code, and then press [OK].
  • Page 34 Sending Scan Files by E-mail B Press [ C Press [User (Dest.) Name]. The soft keyboard appears. Note ❒ To search for an e-mail ad- dress, press [E-mail Address]. D Enter part of the sender name. Note ❒ Enter the first character or ch arac ters of th e s en der name.
  • Page 35 ❒ For details about the maximum number of characters that can be entered, see p.117 “E-mail”. ❒ When a subject has been speci- fied, this information is added to the scan file. The subject is au- tomatically placed in the subject field of the e-mail.

  • Page 36: Simultaneous Storage And Sending By E-Mail

    Sending Scan Files by E-mail C Select a message. D Press [OK] twice. Manual entry of a message A Press [Subject / Message]. B Press [E-mail Message]. C Press [Manual Input]. The soft keyboard appears. D Enter the message “Thank you for what you did yesterday”.
  • Page 37 B B B B Make settings for original orien- tation, the sides scanned, and oth- er settings if necessary. Reference p.76 “Making the Settings Relat- ed to the Orientation of the Original and Scanned Sides” C C C C Make the scan settings. Note ❒...

  • Page 38: Checking The E-Mail Results

    Sending Scan Files by E-mail Checking the E-mail Results The sending results can be checked. Note ❒ For details about the maximum number of sending operations that can be checked, see p.105 “Print & Delete Scanner Journal”. ❖ ❖ ❖ ❖ Items that can be checked •...

  • Page 39: Sending Scan Files By Scan To Folder

    3. Sending Scan Files by Scan Scan files can be sent to the folders of the FTP server or the shared folders of Win- dows. This chapter explains the preparation for sending files by Scan to Folder, various display screens, procedures for sending, and how to check the sending results when this function is used.

  • Page 40: Scan To Folder Screen

    Sending Scan Files by Scan to Folder Scan to Folder Screen The Scan to Folder screen is as shown. The function items displayed serve as selector keys. You can select or specify an item by lightly pressing it. When you select or specify an item on the display panel, it is highlighted like Destination field Displays the selected destination.
  • Page 41 Note ❒ When the entire list does not fit on one screen, press [U U U U ] or [T T T T ] to scroll through the list. ❒ Group destinations are denoted by this symbol ( Preparation for Sending by Scan to Folder...

  • Page 42: Sending Scan Files By Scan To Folder

    Sending Scan Files by Scan to Folder Sending Scan Files by Scan to Folder Procedure for Sending by Scan to Folder A scan file is sent after scan settings and destinations are specified. A A A A Press the { { { { Scanner} } } } key. Note ❒...
  • Page 43 G G G G Specify the destination folder. You can specify the destination folder in the following ways: • Select it from the destination list. • Specify its registration number. • Enter the path for the folder of a client computer on the same network directly.
  • Page 44 Sending Scan Files by Scan to Folder Note ❒ If a protection code has been set for the shared folder, a screen for entering the pro- tection code appears. C To select more destination fold- ers, repeat step B B B B . Note ❒...
  • Page 45 Note ❒ The connection test may take time. ❒ You may not be able to press [Connection Test] right after pressing [Cancel] during a connection test. ❒ Though the connection test was successful, the machine may fail to transfer the file if writing authority is lacking or if there is not enough free space on the hard disk.
  • Page 46 Sending Scan Files by Scan to Folder Note ❒ For details about the maxi- mum number of characters that can be entered, see p.118 “Scan to Folder”. ❒ The following is an example of a path where the folder name is “user” and the sub- folder name is “lib”: user\lib H Press [OK].
  • Page 47 Searching for a destination folder in client computers on the network A Press [Enter Destination]. B Press [SMB]. C Press [Browse Network] on the right side of the path field. The list of client computers on the same network appears. Note ❒...
  • Page 48 Sending Scan Files by Scan to Folder Searching for a destination folder in the destination list A Press [ B Press [Search by Dest. Name]. The soft keyboard appears. Note ❒ To search by path, press [Search by Folder Name]. C Enter part of the destination folder name.

  • Page 49: Simultaneous Storage And Sending By Scan To Folder

    Note ❒ A scan file is given a 21-digit (excluding the extension) file name which combines the time and date the original was scanned with a 4-digit page number. (Example : When one page is scanned in TIFF at 15.10 seconds, 3.30 p.m., 31 December, 2020, the file name is 202012311530150100001.tif) D Press [OK].
  • Page 50 Sending Scan Files by Scan to Folder C C C C Make the scan settings. Note ❒ There are two ways to specify scan settings, as described be- low: • Configure each setting for scanning. For details, see p.73 “Specifying Scan Set- tings”.

  • Page 51: Checking The Scan To Folder Results

    Checking the Scan to Folder Results The sending results can be checked. Note ❒ For details about the maximum number of sending operations that can be checked, see p.105 “Print & Delete Scanner Journal”. ❖ ❖ ❖ ❖ Items that can be checked •...
  • Page 52 Sending Scan Files by Scan to Folder...

  • Page 53: Storing Files

    Scan files can be stored in the hard disk of the machine using the Document Server function, and the stored file can be used later. Using DeskTopBinder, stored files can be viewed or retrieved with a client computer. Important ❒ A password can be set for every stored file.There is a risk that stored files without a password can be accessed by someone using DeskTopBinder on the same LAN.

  • Page 54: Storage Procedure

    Storing Files Storage Procedure You can scan and store files. A A A A Press the { { { { Scanner} } } } key. Note ❒ The illustration is an example. The actual appearance may be different. B B B B Make sure that no previous set- tings remain.
  • Page 55 G G G G Specify file information. Specify a user name, file name, and password for the file. Reference For details about specifying file information, see p.47 “Specify- ing file information”. H H H H Press the { { { { Start} } } } key. Note ❒...
  • Page 56 Storing Files Specifying a file name Scan files are automatically named SCAN0001, SCAN0002, etc. If nec- essary, you can change the file name. A Press [File Name]. The soft keyboard appears. B Enter the file name. Reference For information about how to enter characters, see Gener- al Settings Guide.

  • Page 57: Displaying The List Of Stored Files

    Displaying the List of Stored Files From the list of stored files, you can delete stored files or change file infor- mation. To show the list of stored files, perform the following steps: Note ❒ You can also display the list of stored files from a client computer using DeskTopBinder and Web Image Monitor.

  • Page 58: Viewing The List

    Storing Files Viewing the List The list of stored files has the following elements. The function items displayed serve as selector keys. You can select or specify an item by lightly pressing it. When you select or specify an item on the display panel, it is highlighted like Note ❒...

  • Page 59: Searching For Files

    List of stored files Displays the list of stored files. Note ❒ The files that are stored by func- tions other than the scanner can be displayed by pressing the [Docu- ment Server] key. ❒ If the file is not displayed, press [U U U U Prev.] or [T T T T Next] to scroll through the list.

  • Page 60: Sending Stored Files By E-Mail Or Scan To Folder, Or Delivering

    Storing Files C C C C Press [OK]. The search starts, and files whose name starts with the entered string appear. Sending Stored Files by E-mail or Scan to Folder, or Delivering Files stored can be sent by e-mail or Scan to Folder, or delivered to the de- livery server.

  • Page 61: Checking Stored Files From A Client Computer

    Checking Stored Files from a Client Computer You can view the list of stored files from a client computer using Desk- TopBinder and Web Image Monitor. Note ❒ You can also view the files stored under the copy, Document Server, and printer functions.

  • Page 62: Managing Stored Files

    Storing Files Managing Stored Files Deleting Files You can delete files that are no longer needed. Limitation ❒ Files waiting for delivery cannot be deleted. Reference Using Web Image Monitor from a client computer, you can also de- lete the stored files. See General Set- tings Guide.
  • Page 63 B B B B Press [Manage / Delete File]. C C C C Select the file for which you want to change the file information. Note ❒ When you select a password protected file, the password en- try screen appears. Enter the correct password, and then press [OK].
  • Page 64 Storing Files Changing the password A Press [Change Password]. B Enter a new four to eight digit number as the password using the number keys. C Press the { { { { #} } } } key. Note ❒ To change the password, press [Change], and then enter a new one.

  • Page 65: Delivering Scan Files

    5. Delivering Scan Files Scan files can be sent to a specified destination using the network delivery scan- ner function. This chapter explains the preparation for delivering files, various display screens, delivery procedures, and how to check the delivery results when this function is used.

  • Page 66: Preparation For Delivering

    Delivering Scan Files Preparation for Delivering To use the machine as a network delivery scanner, the preparation described be- low is required. Connect the machine to the network with an Ethernet cable or IEEE 1394 cable, or use wireless LAN. To connect using an IEEE 1394 cable, the IEEE 1394 interface board is required.

  • Page 67: Network Delivery Scanner Screen

    Network Delivery Scanner Screen The network delivery scanner screen is as shown. The function items displayed serve as selector keys. You can select or specify an item by lightly pressing it. When you select or specify an item on the display panel, it is highlighted like Network delivery scanner icon ( ) Indicates that the network delivery scan-...

  • Page 68: Delivering Scan Files

    Delivering Scan Files Delivering Scan Files Delivery Procedure A scan file is delivered after scan set- tings and destinations are specified. If necessary, you can select a sender and a subject. A A A A Press the { { { { Scanner} } } } key. Note ❒...
  • Page 69 G G G G Specify the destination. You can specify the destination in the following ways: • Select it from the destination list. • Specify its registration number. • Search for it. • Enter the e-mail address directly. Note ❒ The destination list is updated automatically.
  • Page 70 Delivering Scan Files Searching for a destination A Press [ B Press [Search Address Book]. C Press [Search by Dest. Name]. Note ❒ To search by comment, press [Search by Comment]. The soft keyboard appears. D Enter part of the destination name.
  • Page 71 Note ❒ To deselect a destination, press [U U U U Prev.] or [T T T T Next] to display the destination in the desti- nation field, and then press the { { { { Clear/Stop} } } } key. ❒...
  • Page 72 Delivering Scan Files Example: To enter 00006 Press the { { { { 6} } } } key, and then press the { { { { #} } } } key. C Press [OK]. Searching for a sender A Press [Attach Sender's Name]. B Press [ C Press [User (Dest.) Name].

  • Page 73: Simultaneous Storage And Delivery

    ❒ When a subject has been speci- fied, this information is added to the scan file. ❒ The subjects that can be selected from the list must be registered in [System Settings] in advance. See Network Guide. The procedure to specify the sub- ject name “[Urgent] New product appearance”...
  • Page 74 Delivering Scan Files Note ❒ There are two ways to specify scan settings, as described be- low: • Configure each setting for scanning. For details, see p.73 “Specifying Scan Set- tings”. • Recall registered settings. For details, see p.82 “Programs”. D D D D Select the destination.

  • Page 75: Checking The Status Of Delivery

    Checking the Status of Delivery The sending results can be checked. Note ❒ For details about the maximum number of sending operations that can be checked, see p.105 “Print & Delete Scanner Journal”. ❖ ❖ ❖ ❖ Items that can be checked •...
  • Page 76 Delivering Scan Files...

  • Page 77: Using The Network Twain Scanner Function

    6. Using the Network TWAIN This chapter explains the procedure for scanning originals with the network TWAIN scanner using DeskTopBinder. In addition, the preparation for using the network TWAIN scanner is explained. Preparation for Using the Network TWAIN Scanner To use the machine as a network TWAIN scanner, the preparation described be- low is required.

  • Page 78: Scanning Originals

    Using the Network TWAIN Scanner Function Scanning Originals This section explains how to scan originals using the network TWAIN scanner function. Note ❒ When using the TWAIN scanner, you can scan the original without entering a user code even if [Weekly Timer Code] has been selected in [System Settings].
  • Page 79 D D D D Click [Scan] in the scanner proper- ties dialog box. When there are additional origi- nals to scan, place the originals, and then click [Continue]. When there are no more originals, click [Complete]. Note ❒ Depending on the security set- tings, a dialog box requesting your user name and password may appear when you press...
  • Page 80 Using the Network TWAIN Scanner Function...

  • Page 81: Specifying Scan Settings

    7. Configuring/Registering This section describes how to specify scan settings and how to configure settings according to the orientation of the original. In addition, this section describes the programming function by which you can register frequently used settings. Specifying Scan Settings A A A A Press [Scan Settings].
  • Page 82 Configuring/Registering Scan Settings • Text / Photo For originals containing a mixture of text and photo- graphs • Photo For originals containing pho- tographs and other pictures (two-value). Creates scanned images suit- able for printing. • Gray Scale For originals containing pho- tographs and other pictures (multi-value).
  • Page 83 ❖ ❖ ❖ ❖ Edit Make editing settings. • Erase Border Delete the borders of the scanned original according to the width specified. If you select [Same Width], you can specify, in millimeters, a uniform width for deleting all sides (top, bottom, left, and right).

  • Page 84: Making The Settings Related To The Orientation Of The Original And Scanned Sides

    Configuring/Registering Scan Settings Making the Settings Related to the Orientation of the Original and Scanned Sides To correctly display the top/bottom orientation of a scanned original on a client computer, original orientation and page flow must be set when plac- ing the original.
  • Page 85 Making the Settings Related to the Orientation of the Original and Scanned Sides ❒ If you select [Divide], the set- ting made here is valid for the last page of the divided original. D Press [OK]. B B B B Make settings for original orien- tation,Batch/SADF, mixed origi- nal sizes, divide, and stamp by...

  • Page 86: For A Network Twain Scanner

    Configuring/Registering Scan Settings Note ❒ If the final page of a divided original is blank, you can skip scanning that page. To do this, select [1 Side] in [Last Page] in [2 Sided Original]. To scan the blank page, click [2 Sides].

  • Page 87: Scanning Originals In Several Times

    Scanning Originals in Several Times Originals can be divided and scanned to form a single file using either the exposure glass or the ADF. When originals are divided and scanned, the machine can wait two different ways for additional originals. •...

  • Page 88: When A Time Limit Is Not Specified For Additional Originals

    Configuring/Registering Scan Settings Note ❒ The selected destination ap- pears while scanning the originals. B When there are additional orig- inals, place them within the specified time, and then press the { { { { Start} } } } key. Repeat this step until all origi- nals are scanned.
  • Page 89 B B B B Make settings for scanning area and original orientation. Reference p.76 “Making the Settings Relat- ed to the Orientation of the Original and Scanned Sides” C C C C Select [Batch] for [Original Feed Type]. Note ❒ If [Batch] does not appear, select [Batch] in [Switch to Batch] of [Scanner Features].

  • Page 90: Programs

    Configuring/Registering Scan Settings Programs You can register frequently used set- tings in the machine memory and re- call them for future use. Note ❒ You can register up to 10 programs for the scanner mode. ❒ You can use the settings registered in program No.10 as the initial mode by selecting [Program No.10] in [Change Initial Mode] of [Scanner...

  • Page 91: Recalling A Program

    Recalling a Program A A A A Make sure the { { { { Scanner} } } } key is se- lected, and then press the { { { { Pro- gram} } } } key. B B B B B Recall].

  • Page 92: Changing The Program Name

    Configuring/Registering Scan Settings Changing the Program Name A A A A Make sure the { { { { Scanner} } } } key is se- lected, and then press the { { { { Pro- gram} } } } key. B B B B Press [Change Name].

  • Page 93: Troubleshooting

    This section contains advice on what to do if you have problems scanning an original, or if the network delivery scanner or e-mail function does not work. Various messages that may appear on the control panel or client computer are listed, along with causes and solutions.

  • Page 94: When The Delivery Function Does Not Work

    Troubleshooting When the Delivery Function Does Not Work Problems The delivery scanner func- tion screen is not dis- played. When Stored Files Cannot Be Accessed Problems The stored file is locked and is not accessible. Network Cannot Be Browsed When Sending a Scan File Problems The network cannot be browsed when specifying...

  • Page 95: The Network Delivery Function Cannot Be Used

    The Network Delivery Function Cannot Be Used Problems Causes and solutions The network delivery The delivery software may be an old version or a security setting function cannot be used. may be specified. Consult the machine administrator. Operations are not possible when messages appear Problems Causes and solutions The destination list is being updated from the network using...

  • Page 96: When A Message Is Displayed

    Troubleshooting When a Message Is Displayed When an Error Message Appears on the Control Panel Note ❒ If an error message that is not included in this section appears, turn off the main power switch of the machine, and then turn it on again. If the message still appears, note the content of the message and the error number (if dis- played), and contact your service representative.
  • Page 97 Message Cannot send scanned data. Exceeded max. number of files. Unable to cap- ture files. Captured file exceeded max. number of pages per file. Cannot send the scanned data. Connection with LDAP server has failed. Check the server status. Connection with the destination has failed.
  • Page 98 Troubleshooting Message Exceeded max. file capacity. Delete the unnecessary stored files. Exceeded max. No. of search results which can be displayed. Max.:nnn Note ❒ “nnn” in the message represents a changeable number. Exceeded max. number of alphanumeric characters. Exceeded max. number of alphanumeric characters for the path.
  • Page 99 Message Exceeded time limit for LDAP server search. Check the server status. LDAP server authentication has failed. Check the settings. Load paper of the following sizes. Re- quired: A3L B4 JISL A4K A4L 11 × 17L 8 1/2 × 14L 8 1/2 × 11K 8 1/2 × Memory is full.
  • Page 100 Troubleshooting Message Selected file is currently in use. Cannot change file name. Selected file is currently in use. Cannot change password. Selected file is currently in use. Cannot change user name. Selected file is currently in use. Cannot delete it. Selected files contain file(s) that the user does not have access privi- leges to.
  • Page 101 Message Sending the data has failed. To con- firm the result, check [Scanned Files Status]. The destination list has been updated. Specified destination(s) or sender's name has been cleared. The E-mail address entered is not cor- rect. Please re-enter. The entered path is not correct. Please re-enter.

  • Page 102: When An Error Message Appears On The Client Computer

    Troubleshooting When an Error Message Appears on the Client Computer This section describes the main possible causes and solutions for error messages displayed on the client computer when the TWAIN Driver is used. Note ❒ If an error message that is not included in this section appears, turn off the main power switch of the machine, and then turn it on again.
  • Page 103 Message [Cannot specify any more scanning area.] [Clear Misfeed(s) in ADF.] [Communication error has occurred on the network.] [Error has occurred in the scanner.] [Error has occurred in the scanner driver.] [Fatal error has occurred in the scanner.] [Insufficient memory. Close all other applications, then re- start scanning.] [Insufficient memory.
  • Page 104 Troubleshooting Message [Invalid Winsock version. Please use version 1.1 or higher.] Install the operating system of the com- [No response from the scanner.] [No User Code is registered. Consult your system admin- istrator.] [Please call your service representative.] [Scanner is in use for other function. Please wait.] [Scanner is not available.

  • Page 105: Initial Scanner Setup

    9. Initial Scanner Setup This section explains all required settings and procedures for using the machine as a network scanner. Reference First, see General Settings Guide to make basic settings, and then make scanner settings. For details about settings for e-mail, see "Connection and Setup", Network Guide.
  • Page 106 Initial Scanner Setup ❖ ❖ ❖ ❖ Destination List Settings For explanations of settings, see p.104 “Destination List Settings”. Settings Destination List Display Priority 1 Destination List Display Priority 2 Select Title Update Delivery Server Destination List Note ❒ If [Off] is selected for [Delivery Option] in [File Transfer] in [System Settings], [Des- tination List Display Priority 1] and [Update Delivery Server Destination List] will not be displayed.

  • Page 107: Adjusting Scanner Features

    Adjusting Scanner Features In Scanner Features, you can make settings for basic operations when us- ing this machine as a scanner. Nor- mally, you can use the machine with its default settings. However, you can change the settings to suit your needs. This section describes the Scanner Features settings.

  • Page 108: Settings

    Initial Scanner Setup Settings Scan Settings This section explains how to set the defaults for scan settings. The scan settings consist of the fol- lowing. For the table about settings and defaults, see p.97 “Scanner Fea- tures”. ❖ ❖ ❖ ❖ Default Scan Settings Various basic settings (scan type, resolution, image density, and scan size) can be set.
  • Page 109 ❖ ❖ ❖ ❖ Wait Time for Next Original(s): SADF When dividing originals and scan- ning them separately with the ADF to form a single file, select [Set Wait Time] or [Continuous Wait] for the waiting status. Note ❒ This setting is valid if [SADF] is specified for [Original Feed Type] when scanning.
  • Page 110 Initial Scanner Setup ❒ When [Off] is selected and [Auto Detect] is selected for scan size, if originals of different sizes are placed in the ADF, the maxi- mum size will be detected as the scan size. ❖ ❖ ❖ ❖ Original Orientation Priority Select the default for original placement orientation.
  • Page 111 D D D D Enter the scan size (area) with the number keys. Select and enter values for [X3] and [Y3], and then press the { { { { #} } } } key. Depending on how the original is positioned, the scan area will be as follows: shows the face of the original.

  • Page 112: Destination List Settings

    Initial Scanner Setup Destination List Settings Select the defaults for the titles and the display priority for the destina- tion list in the machine and the deliv- ery server. ❖ ❖ ❖ ❖ Destination List Display Priority 1 Select a destination list to be dis- played when the machine is in the initial state.
  • Page 113 ❖ ❖ ❖ ❖ Compression (Black & White) Select whether or not to compress black and white scan files. Note ❒ The actual time required for file transfer will vary depending on the file size and network load. ❒ Compression reduces the time required for transferring the scan file.

  • Page 114: Administrator Tools

    Initial Scanner Setup Note ❒ When [Multi-page: TIFF] or [Multi- page: PDF] is selected for [File Type Priority], the image will not be divided even if [Yes (per Page)] is selected. ❒ When [Yes (per Max. Size)] is se- lected, some received files may not be able to be restored, de- pending on the type of e-mail software.

  • Page 115: Appendix

    Relationship between Resolution and File Size Resolution and scan area are inversely related. The higher the resolution is set, the smaller the area that can be scanned. Conversely, the larger the scan area, the lower the resolution that can be set. The relationship between the scanning resolution and the file size is shown be- low.
  • Page 116 Appendix ❖ ❖ ❖ ❖ When Full Color is selected as the Scan Type The originals can be scanned using combinations marked with ❍ in the table. 11 ×17 × 14) Legal (8 × 13 × 11) Letter (8 × 8 The scanning size must be manually entered.

  • Page 117: When Using As A Network Twain Scanner

    When Using as a Network TWAIN Scanner Reference To specify the scanning area or resolution when using the machine as a net- work TWAIN scanner, see TWAIN Driver Help. ❖ ❖ ❖ ❖ When Binary, Halftone, Gray Scale, 8 colors, or 8 colors (halftone) is selected as the Colors/ Gradations The originals can be scanned using combinations marked with ❍...
  • Page 118 Appendix ❖ ❖ ❖ ❖ When 16770K colors is selected as the Colors/ Gradations The originals can be scanned using combinations marked with ❍ in the table (Original orientation: S). 11×17 Legal ×14) ×13 Letter ×11) ×8 The scanning size must be manually entered. ❍...

  • Page 119: Relationship Between File Type Specified For Scanning And File Type Specified For E-Mail/File

    Relationship between File Type Specified for Scanning and File Type Specified for E-mail/File Relationship between File Type Specified for Scanning and File Type Specified for E- mail/File The relationship between the file type specified when scanning originals and the file type converted into when sending e-mail or storing files is shown below by scan type.

  • Page 120: Placing Originals

    Appendix Placing Originals To correctly display the top/bottom orientation of the scanned original on a cli- ent computer, the placement of the original and the settings made on the control panel and scanner driver must match. There are two orientations for placing the original. See the table below. Note ❒...
  • Page 121 The original displayed on a computer When using the machine as a network TWAIN scanner, this is the standard orienta- tion for the TWAIN Driver. Normally, set the original this way. Placing Originals...

  • Page 122: Scanning Documents Of Different Sizes

    Appendix Scanning Documents of Different Sizes The following table shows how originals of different sizes in a batch are scanned differently according to the setting and the position of the originals. Settings [Mixed Sizes] is not specified. ([Scan Size] is set to [Auto Detect]) [Mixed Sizes] is not specified.

  • Page 123: Software Supplied On Cd-Rom

    Software Supplied on CD-ROM Table of files CD-ROM Wizard for the TWAIN Driver and utilities Drivers Utility TWAIN Driver This driver is required to scan an original on the machine. To use the machine as a network TWAIN scanner, this driver must be installed. ❖...

  • Page 124: Desktopbinder

    Appendix DeskTopBinder DeskTopBinder is to be installed on the client computers for integration and management of various kinds of files such as scan files, files created with appli- cations, and existing scan files. This software allows you to use various functions for stored scan files such as viewing stored files.

  • Page 125: Specifications For Transmission/Store/Delivery Functions

    Specifications for Transmission/Store/Delivery Functions Note ❒ Depending on the type or settings of the file or document, you may not be able to specify the destination or enter the maximum number of characters stated below. Transmission E-mail Maximum Number of Characters That Can Be Entered for E-mail Maximum Number of Destinations That Can Be Specified at Once...
  • Page 126 Appendix Scan to Folder Maximum Number of Characters That Can Be Entered for Scan to Folder Maximum Number of Destinations That Can Be Specified at Once Maximum Number of Destinations That Can Be Registered in the Destination List Maximum Transmittable Size When directly entering the destinations, up to 50 destinations can be specified.

  • Page 127: Store

    Store Maximum Number of Characters That Can Be Entered for Stored File Information Maximum Number of Stored Files That Can Be Selected at Once Maximum number of files that can be stored Maximum number of pages that can be stored Maximum Number of Pages per file That Can Be Stored On the control panel, the first 16 characters are displayed.

  • Page 128: Specifications

    Appendix Specifications Scan method Maximum power consumption Image sensor type Scan type Interface Maximum scan size Sizes that can be detected auto- matically Resolution Variable range of scan resolution File formats that can be sent by e-mail TIFF, JPEG, PDF Compression method Protocol Flatbed scanning...

  • Page 129: Index

    INDEX A.C.S. Sensitivity Level , 102 Administrator Tools , 98 , 106 Background Density of ADS (Full Color) , 102 Checking the status of delivery , 67 {Check Modes} } } } key , 3 {Clear Modes} } } } key , 3 {Clear/Stop} } } } key , 4 Compression (Black &...
  • Page 130 Save , 71 Scanning originals , 70 Scanning Originals in Several Times , 79 Scan Settings , 97 , 100 Scan Size , 74 Scan to Folder , 6 , 31 , 118 Scan to Folder Screen , 32 Scan Type , 73 , 74 Selecting a custom size , 102 Select Title , 104 Send Settings , 98 , 104...
  • Page 131 Model Number: C2824/DSc428/LD328c/Aficio 3228C C3528/DSc435/LD335c/Aficio 3235C C4535/DSc445/LD345c/Aficio 3245C Responsible party: Ricoh Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1.
  • Page 132 EN USA B180-7519...

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