Obtaining Technical Assistance - Cisco CISCO2650 - 2650 Router Hardware Installation Manual

Preface
Product Alerts and Field Notices
Modifications to or updates about Cisco products are announced in Cisco Product Alerts and Cisco Field
Notices. You can receive Cisco Product Alerts and Cisco Field Notices by using the Product Alert Tool
on Cisco.com. This tool enables you to create a profile and choose those products for which you want to
receive information.
To access the Product Alert Tool, you must be a registered Cisco.com user. (To register as a Cisco.com
user, go to this URL: http://tools.cisco.com/RPF/register/register.do) Registered users can access the
tool at this URL:

Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The
Cisco Technical Support & Documentation website on Cisco.com features extensive online support
resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center
(TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact
your reseller.
Cisco Technical Support & Documentation Website
The Cisco Technical Support & Documentation website provides online documents and tools for
troubleshooting and resolving technical issues with Cisco products and technologies. The website is
available 24 hours a day at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com
user ID and password. If you have a valid service contract but do not have a user ID or password, you
can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Use the Cisco Product Identification Tool to locate your product serial number before submitting a
Note
request for service online or by phone. You can access this tool from the Cisco Technical Support &
Documentation website by clicking the Tools & Resources link, clicking the All Tools (A-Z) tab, and
then choosing Cisco Product Identification Tool from the alphabetical list. This tool offers three search
options: by product ID or model name; by tree view; or, for certain products, by copying and pasting
show command output. Search results show an illustration of your product with the serial number label
location highlighted. Locate the serial number label on your product and record the information before
placing a service call.
Displaying and Searching on Cisco.com
Tip
If you suspect that the browser is not refreshing a web page, force the browser to update the web page
by holding down the Ctrl key while pressing F5.
To find technical information, narrow your search to look in technical documentation, not the entire
Cisco.com website. On the Cisco.com home page, click the Advanced Search link under the Search box
OL-2485-20
http://tools.cisco.com/Support/PAT/do/ViewMyProfiles.do?local=en
Product Alerts and Field Notices
Cisco Network Modules Hardware Installation Guide
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