Ricoh Gestetner LANIER SAVIN G071 Service Manual page 95

Code Description
900 Electrical counter error
990 Software performance
error
991 Unexpected software
error
998 Application start error
999 Program installation error
NOTE: If a problem always occurs in a specific situation (for example, same printer
driver settings, same image file), the problem may be caused by a software
error. In this case, send the following data and information to your product
specialist.
• Symptom/Possible causes/Action taken
• Summary sheet (SP mode '1 Service', [Print Summary])
• SMC All (SP5-990-2, SP print mode - All)
• Logged data (SP5-990-4, SP print mode - Logging)
• Printer driver settings used when the problem occurs
• All data displayed on the screen (SC code, error code, and program
address where the problem is logged.)
• Image file which causes the problem, if possible
SM
CÓPIA NÃO CONTROLADA
Turn the main switch off and on.
Check the connection between NVRAM and controller.
Replace the NVRAM.
Replace the controller.
Turn the main switch off and on.
Reinstall the controller and/or engine main firmware.
See NOTE at the end of this table.
The machine does not stop and the SC code is not
displayed. The machine automatically recovers. However,
the SC code is logged in the engine summary sheet
(SMC).
Turn the main switch off and on.
Check that the RAM DIMM and ROM DIMM are properly
connected.
Reinstall the controller system firmware.
Replace the controller.
Controller DIP SW1 setting incorrect.
Defective software on IC card.
Controller software download error.
Replace the controller.
4-11
CÓPIA NÃO CONTROLADA
CONTROLLER ERROR TABLE
Required Action
G071