Extron electronics NAV E 511 User Manual page 85

Alarm
Stream Conflict
Stream error
Temperature Internal
Tie Failure
USB Over-current
Video loss
Cause
Multiple NAV endpoints are configured
to use the same video, audio, AES67, or
USB multicast IP address.
In Device mode only
— The encoder
has lost reception of the USB stream for
2 seconds or more.
The NAV device is overheating.
The encoder failed to establish a tie with
the specified endpoint.
In Device mode only — One or more
USB devices connected exceed power
budget (500 mA.
The input is changed and video
sync cannot be established within a
two-second window.
Remedy
Reconfigure endpoint stream settings for
a unique stream address.
Check all network switches and routers
that support your NAV system for proper
multicast (IGMP) configuration.
Check the ambient temperature of the
NAV device installation location.
• If greater than 104°F, (60ºC) use
HVAC system to lower ambient
temperature.
• If ambient temperature is
104°F, (60°C) or less, check the
mounting location for nearby
equipment emitting excessive heat.
Ensure there is an air gap around
endpoint to allow adequate airflow.
Debug the network connectivity between
the encoder and decoder.
Remove one or more USB devices that
caused the over-current.
Debug the connectivity of the A/V source
device to the NAV encoder.
NAV E 511 Encoder • Troubleshooting 77