Extron electronics NAV 10SD 101 User Manual
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Extron electronics NAV 10SD 101 User Manual

Extron electronics NAV 10SD 101 User Manual

Streaming hdmi scaling decoders
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User Guide
NAV Pro AV Over IP
NAV 10SD 501 and NAV 10SD 101
Streaming HDMI Scaling Decoders
68-2752-01 Rev. A
10 22

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Summary of Contents for Extron electronics NAV 10SD 101

  • Page 1 User Guide NAV Pro AV Over IP NAV 10SD 501 and NAV 10SD 101 Streaming HDMI Scaling Decoders 68-2752-01 Rev. A 10 22...
  • Page 2 Safety Instructions Safety Instructions • English Instructions de sécurité • Français AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le WARNING This symbol, , when used on the product, is intended to produit, signale à l’utilisateur la présence à l’intérieur du boîtier du alert the user of the presence of uninsulated dangerous voltage within the produit d’une tension électrique dangereuse susceptible de provoquer product’s enclosure that may present a risk of electric shock.
  • Page 3 Copyright © 2022 Extron. All rights reserved. www.extron.com Trademarks All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks ( ® ), registered service marks ( ), and trademarks ( ) are the property of RGB Systems, Inc. or Extron Terms of Use page at www.extron.com): (see the current list of trademarks on the...
  • Page 4 FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 5 Conventions Used in this Guide Notifications The following notifications are used in this guide: WARNING: Potential risk of severe injury or death. AVERTISSEMENT : Risque potentiel de blessure grave ou de mort. CAUTION: Risk of minor personal injury. Risque de blessure mineure. ATTENTION : ATTENTION: •...

  • Page 7: Table Of Contents

    Ties Page ............37 Mounting kits ..........80 Current Output pane ........38 Download a Firmware or Software Package ..81 Available Inputs pane ........38 UL Rack-Mounting Guidelines ......81 NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Contents...
  • Page 8 NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Contents viii...

  • Page 9: Introduction

    10G IP network using multicast streaming technology. NOTE: In this manual: • The NAV 10SD 501 and NAV 10SD 101 are both referred to as a “decoder.” They are referenced by model name when differences exist. •...

  • Page 10: About The Nav System

    LAN. AV switching can be done via a control system by interfacing to the NAV decoder or the NAVigator. NOTE: The encoder and decoder do not generate or respond to the RS-232 and IR communication signals. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Introduction...

  • Page 11: About The Decoder

    About the Decoder One or more compatible decoders, such as the NAV 10SD 501 or NAV 10SD 101, decode the data stream back into the original video and audio signal formats and output them locally. System Interaction and Capabilities Each encoder and decoder has an integrated web interface. All normal system configuration and control is via the web interface of the NAVigator.
  • Page 12 RS-232 and IR control of external devices without the need for additional control processors. • Consumer Electronics Control (CEC) capability — CEC commands can be triggered to control displays or other AV devices connected over HDMI. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Introduction...
  • Page 13 1-inch (2.5 cm) high, half rack width metal enclosure — Compact, low profile • enclosure for discreet placement and concealment. • ZipClip 400 included — Enables quick and secure mounting to rack rails, tables, shelves, and lecterns. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Introduction...

  • Page 14: Installation And Basic Operation

    NAV 10G port USB 2.0 port (NAV 10SD 501 only) HDMI output port Extension port (NAV 10SD 501 only) Audio output port RESET button and LED Control port Power connector NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Installation...
  • Page 15 RJ-45 connector. This LED blinks as the decoder communicates. • Link (green) LED — Indicates that the decoder is properly connected to an Ethernet LAN. This LED lights steadily. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Installation...

  • Page 16: Connector And Cable Details

    TIA/EIA T568-B wiring standard (see figure 3). Pins: TIA/EIA T 12345678 568B Wire color White-orange Orange White-green Blue White-blue Green White-brown Brown TP Wires Figure 3. RJ-45 Connector and Pinout Table NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Installation...

  • Page 17: Hdmi Connectors

    ( While holding the connector securely against the lacing bracket, use pliers or similar tools to tighten the tie wrap, then remove any excess length ( NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Installation...

  • Page 18: Analog Audio Connectors

    The RS-232 Tx and Rx line pair must cross once between this connector and the destination. • The length and preparation of exposed wires is important (see the audio connector NOTES above for details). NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Installation...
  • Page 19 12 Vcc, 2.0 A minimum. Utilisez toujours une source d’alimentation fournie ou recommandée par Extron. L’utilisation d’une source d’alimentation non autorisée annule toute conformité réglementaire et peut endommager la source d’alimentation ainsi que le produit final. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Installation...

  • Page 20: Front Panel Features

    Lit — The unit is receiving power and is operational. • Configuration port — This USB mini-B port (USB 2.0) can be used to configure the decoder and to update firmware. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Installation...
  • Page 21 12)— Indicate the status of the network connection, as follows: • NAV LED (NAV 10SD 501) or LAN LED (NAV 10SD 101) — Indicates the NAV network connection status. • Link LED — Lit steadily indicates that a network link is established. Blinking indicates a link speed less than 10G.

  • Page 22: Startup And Basic Operation

    (the Power LED on each unit is lit steadily) and the devices are paired, the system is fully operational. If any problems are encountered, ensure all cables are routed and connected properly. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Installation...

  • Page 23: System Operation With A Navigator

    Extron control system on the AV network using a process known as “encapsulation” (see the NAVigator User Guide, available at www.extron.com for details). NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Installation...
  • Page 24 • Removes the initial serial number passwords and sets them password to extron. on page 74. to extron. The reset LED blinks four times in succession during the reset. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Installation...
  • Page 25 RESET Figure 9. Resets Release the RESET button and then immediately press and release the RESET button again. Nothing happens if you do not momentarily RESET within 1 second. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Installation...

  • Page 26: Html Operation

    If you use IP over USB, Extron recommends waiting a minute after plugging in the cable for your PC to identify the USB connection as a valid Ethernet port. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 27 In the event of a complete system reset, the passwords revert to the default. The default username is admin and the default password is extron. • • Passwords are case sensitive. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 28 OUTPUT CONFIGURATION link Stream Status indicator SCALER SETTINGS link ¤ ID button TIES link ¥ admin link TOOLS link ¦ Name banner MONITORING link § About link SETTINGS link NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...

  • Page 29: Using The Html Pages

    Name banner — Displays the model name and hostname. § About link — Opens a page that provides information about the decoder (see About Page on page 66). NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...

  • Page 30: Input Configuration Page

    The audio settings are accessible to change from the Audio pane by clicking the ) in the appropriate pane. The Audio pane opens (see EDIT button ( Audio pane page 23). NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...

  • Page 31: Audio Pane

    127. • If you enter a valid, but incorrect, domain, the encoder syncs to the new domain clocks and there is a potential for interrupted audio. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...

  • Page 32: Output Configuration Page

    7 7 7 7 7 7 7 7 7 7 7 7 7 7 8 8 8 8 8 8 8 8 8 8 8 8 8 8 Figure 15. Output Configuration Page NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...

  • Page 33: Video Pane

    HDMI YUV 444 Full [default]) DVI RGB 444 HDMI YUV 444 Limited HDMI RGB 444 Full HDMI YUV 422 Full HDMI RGB 444 Limited HDMI YUV 422 Limited NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...

  • Page 34: Audio Pane

    Allow Audio Only must be disabled to use the NAV screen saver (see • Screen Display (OSD) pane on page 30). NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 35 (Screen Saver Mute is off) upon loss of sync or displays the user-entered background image (see Background Image, ) for a period of time set by the Screen Saver Duration setting, NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 36 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 Figure 21. Upload a Custom Image, Steps 1 and 2 NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 37 2 2 2 2 2 2 2 2 2 2 2 2 NOTE: Click ) to delete the image. This action is necessary to replace the custom image. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...

  • Page 38: On Screen Display (Osd) Pane

    (see 3) on page 31. OSD Type OSD Location (Available only when Custom is selected [ ]) — Click the drop-down list to select among the OSD location options. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 39 The length is up to 64 characters. • All alphanumeric characters and ASCII symbols are permitted except | (pipe). • The custom line cannot start with a space. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...

  • Page 40: Scaler Settings Page

    ) shows existing presets and allows you to recall , rename, and delete presets (see Preset pane on page 36). To recall a preset, click it ( ) and click RECALL NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...

  • Page 41: Scaler Pane

    Aspect Ratio — Click the Aspect Ratio drop-down list to select between Follow (no scaling, maintain the aspect ratio of the input video) or Fill (scale the output to fill the connected display). NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 42 • • 4096x2160 • • • • • • • • * Bypass the scaler and output the resolution and frame rate from the encoder. Default setting † NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 43 1080p at 60 Hz. ¦ SAVE AS PRESET — Click to save the current scaler settings as a scaler Preset pane input preset (see on page 36). NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 44 4 4 4 4 4 4 4 4 Click in the field and type in a name ( Preset Name Click SAVE ( ) to save the preset or CANCEL ( ) to abandon it. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...

  • Page 45: Ties Page

    Click within the grid of inputs and outputs to tie the desired input to this decoder TIP: (or all decoders) ( ). Click in an existing tie to untie it. AV ties are displayed as follows: Video and audio Video only Audio only NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...

  • Page 46: Current Output Pane

    You can make and break ALL ties from the embedded HTML pages of a NAVigator (see the NAVigator User Guide, available at www.extron.com, and the embedded HTML tie page for that device). NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...

  • Page 47: Tools Pages

    Click DOWNLOAD BACKUP ( The decoder creates a file of current settings and, depending on your browser, may prompt you to confirm that you want to save them. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 48 Navigate to the folder where the Restore file is saved (typically the Downloads folder) (see figure 32, ). Select the file. Click Open ( ). The Device Tools page returns to the top (see figure 33 on page 41). NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 49 When the operation completes, the decoder reboots. NOTE: You must reconnect to the decoder (see Opening the Embedded HTML Pages on page 18) if you have additional operations to perform. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 50 ). The Open dialog box closes and the Device Tools pane returns to the Click Open ( top, with the selected firmware file identified (see figure on page 43). NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 51 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 Figure 38. Device Tools — Reset Function NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 52 Any of these operations concludes with the decoder rebooting. NOTE: You must reconnect to the decoder (see Opening the Embedded HTML Pages on page 18) if you have additional operations to perform. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...

  • Page 53: Diagnostic Tools Page

    Figure 40 shows the typical results of a Trace diagnostic. Figure 40. Trace Results Shown ) to reset the Address field if you want to run another diagnostic. Click CLEAR ( NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...

  • Page 54: Monitoring

    IGMP Querier (see page Memory Utilization AV LAN Utilization Ethernet Extension Utilization (NAV 10SD 501 only) USB Devices (NAV 10SD 501 only) Primary Controller Alarms ¢ Download Logs NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...

  • Page 55: Ethernet Extension Utilization Pane (Nav 10Sd 501 Only)

    Network Connection on page 59) or enabled with nothing connected to it. Ethernet Extension Normal Indication Ethernet Extension Disabled or Not Connected Figure 43. Ethernet Extension Utilization Pane Indications NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...

  • Page 56: Usb Devices Pane (Nav 10Sd 501 Only)

    Primary Controller Normal Indication Primary Controller Not Connected Primary Controller Not Discovered Figure 45. Primary Controller Pane Indications NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 57 Click the All checkbox ( ) or individual endpoint checkboxes ( ) to select one or more alarms to clear. Click CLEAR ALARMS ( ) to clear this alarm. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 58 The decoder monitors the active alarm states of all devices in the NAV system. All alarm state changes are logged even if status reporting is disabled from the decoder. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...

  • Page 59: General Page

    1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 * NAV 10SD 501 only Figure 48. General Settings Page NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 60 The read-only Features datum ( ) indicates the configuration of the decoder: USB & Eth Extension • (NAV 10SD 501) or Base (NAV 10SD 101). NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 61 Location — Click in this field and type in a location to customize your system. SAVE and CANCEL buttons — Click SAVE to take Device Details changes or CANCEL to abandon them. Clicking either button closes the editable selection. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 62 Date & Time — Click in this field and type in the date and time. Time Zone — Click the drop-down list to select the offset from Greenwich Mean Time (GMT). NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 63 NTP server — Click in these fields and type in the IP address or DNS name of an NTP server. SAVE and CANCEL buttons — Click SAVE to take Date & Time changes or CANCEL to abandon them. Clicking either button closes the editable selection. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 64 ) to display the password as you type it. SAVE and CANCEL buttons — Click SAVE to take Password change or CANCEL to abandon it. Clicking either button closes the editable selection. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 65 You can only tie a USB host to a USB device for proper system operation. • Do not connect a host to an endpoint that is in USB device mode. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...

  • Page 66: Networking Page

    1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Figure 59. Networking Page NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 67 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 * NAV 10SD 501 only Figure 60. Network Connection Selection NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 68 169.254.254.255, is assigned to the endpoint when no other address assignment methods are available. • MAC Address ( ) — A unique read-only identifier for network connected devices. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 69 SAVE and CANCEL buttons — Click SAVE to take Port changes or CANCEL to abandon them. Clicking either button closes the editable selection. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 70 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Figure 64. Advanced Settings Page NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 71 USB stream. SAVE and CANCEL buttons — Click SAVE to take changes or CANCEL to abandon them. Clicking either button closes the editable selection. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 72 NAV - AV LAN Extended Data pane (NAV 10SD 501 only) — A read-only pane that provides additional, detailed, read-only LLDP information about the directly connected neighboring device on the interface. Click to close the pane. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 73 Ethernet Extension - Extended Data pane (NAV 10SD 501 only) — A read-only pane that provides additional details of the Ethernet Extension topology. Click to close the pane. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...
  • Page 74 1 1 1 1 Figure 69. About Pane The About pane provides the following useful information: Firmware version number Installed licenses, which can be sorted by clicking the desired filtering letter. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation...

  • Page 75: Control System

    Pro Series controllers and devices and NAV devices on a network (see the Toolbelt Help File). You also can manually add devices, using the known IP addresses. Once you log in to a NAV device, such as a NAVigator or NAV 10SD 101, you can perform tasks such as: •...

  • Page 76: Secure Sockets Layer (Ssl) Certificates

    Contact your IT administrator for more information on what tools and policies are required to obtain or create the SSL certificate and, if necessary, the corresponding passphrase. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Control System...

  • Page 77: Global Configurator Plus And Professional

    Control Professional Certification. For detailed descriptions and procedures to setup a control system with an IPCP Pro device and Global Configurator, see the applicable Global Configurator Help File. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Control System...

  • Page 78: Global Scripter

    Python and should know how to use Extron ControlScript. For detailed descriptions and procedures to setup a control system with an IPCP Pro device and Global Scripter, see the Global Scripter Help File. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Control System...

  • Page 79: Sis Operation

    Communication, using Global Configurator Plus or Global Configurator Professional, is via a SPD interface. See the applicable Help file to configure the program to issue SIS commands to the NAVigator. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • SIS Operation...
  • Page 80 The ASCII to HEX conversion table below is for use with the command and response table. ASCII to Hex Conversion Table Space • NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • SIS Operation...

  • Page 81: Common Symbol Definitions

    = Mute video and sync X& = Volume (effectively muted) — (full volume) NOTE Device Details page on page 52 to edit input and output names, numbers and IP addresses. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • SIS Operation...
  • Page 82 I/O Number: <input number> or <output number> = Encoder (input) or decoder (output) Only first letter (i or o) is valid. = Tag A list of text tags returned in a json string NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • SIS Operation...
  • Page 83 = Streaming rate or bandwidth (in Mbps) — 9500 = Serial number • = Internal temperature = Firmware version = Full firmware version xxxx = Full firmware version — advanced xxxx-bnnn NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • SIS Operation...

  • Page 84: Command And Response Table For Ip-Specific Sis Commands

    = Off, disabled, not detected = On, enabled, detected KEY: = IP address, subnet, gateway address YYY.YYY.YYY.YYY = Subnet prefix Number of bits used to create the subnet = MAC address YY-YY-YY-YY-YY-YY NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • SIS Operation...

  • Page 85: Troubleshooting

    Device Offline An assigned NAVigator is not discovered Check the offline NAVigator for a power on the network. failure. Check the network connectivity of the endpoint. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Troubleshooting...
  • Page 86 PTP Sync NAV device cannot synchronize its Ensure that network policies allow PTPv2 clock with any peers. PTPv2 packets to reach the NAV Device from a clock master. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Troubleshooting...
  • Page 87 USB Over-current One or more USB devices connected Remove one or more USB devices that exceeded power budget (500 mA). caused the over-current. NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Troubleshooting...

  • Page 88: Reference Information

    • Si vous installez le decoder sous un mobilier, veillez à installer l’unité à l’envers pour assurer une bonne ventilation. For rack mounting, see “UL Rack-Mounting Guidelines.” NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Reference Information...

  • Page 89: Download A Firmware Or Software Package

    Consultez à cet égard les indications de la plaque d’identification de l’équipement. • Mise à la terre — Assurez-vous que l’équipement est correctement mis à la terre. Accordez une attention particulière aux connexions électriques autres NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Reference Information...
  • Page 90 Extron Warranty Extron warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/ or materials, Extron will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to: USA, Canada, South America,...

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