Extron electronics NAV E 501 User Manual
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Extron electronics NAV E 501 User Manual

Streaming hdmi encoders
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User Guide
NAV Pro AV Over IP
NAV E 501 and NAV E 101
Streaming HDMI Encoders
68-2751-01 Rev. A
07 21

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Summary of Contents for Extron electronics NAV E 501

  • Page 1 User Guide NAV Pro AV Over IP NAV E 501 and NAV E 101 Streaming HDMI Encoders 68-2751-01 Rev. A 07 21...
  • Page 2 Safety Instructions Safety Instructions • English Istruzioni di sicurezza • Italiano AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad WARNING This symbol, , when used on the product, is intended to avvertire l’utente della presenza di tensione non isolata pericolosa alert the user of the presence of uninsulated dangerous voltage within the all’interno del contenitore del prodotto che può...
  • Page 3 Copyright © 2021 Extron. All rights reserved. www.extron.com Trademarks All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks ( ® ), registered service marks ( ), and trademarks ( ) are the property of RGB Systems, Inc. or Extron Terms of Use page at www.extron.com): (see the current list of trademarks on the...
  • Page 4 FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 5 Conventions Used in this Guide Notifications The following notifications are used in this guide: CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessure mineure. ATTENTION: • Risk of property damage. • Risque de dommages matériels. NOTE: A note draws attention to important information. TIP: A tip provides a suggestion to make working with the application easier.

  • Page 7: Table Of Contents

    Input Configuration Page ........ 20 Output Configuration Page ......23 Ties Page ............31 Tools Pages ............ 32 Monitoring Page ..........40 Settings Page ..........45 About Page ............ 56 NAV E 501 and NAV E 101 Encoders • Contents...
  • Page 8 NAV E 501 and NAV E 101 Encoders • Contents viii...

  • Page 9: Introduction

    NOTE: In this guide: • The NAV E 501 and NAV E 101 are both referred to as an “encoder.” They are referenced by model name when differences exist. • NAV encoders and decoders collectively are referred to as “endpoints.”...

  • Page 10: About The Decoder

    The units are housed in 1-inch high, half-rack width metal enclosures that can be mounted in any standard 19-inch rack or under furniture with optional mounting kits. The external 100 VAC to 240 VAC, 50-60 Hz power supply provides worldwide power compatibility. NAV E 501 and NAV E 101 Encoders • Introduction...

  • Page 11: Features

    HDCP-compliant devices. • (NAV E 501 only) USB 2.0 extension — Built-in USB 2.0 extension facilitates connection to peripheral USB devices over the same cable as video and audio. Ideal for KVM applications or remote connectivity for USB cameras or storage devices.
  • Page 12 1-inch (2.5 cm) high, half rack width metal enclosure — Compact, low profile enclosure for discreet placement and concealment. ZipClip 400 included — Enables quick and secure mounting to rack rails, tables, • shelves, and lecterns. NAV E 501 and NAV E 101 Encoders • Introduction...

  • Page 13: Installation And Basic Operation

    Installation and Basic Operation This section describes the installation and the operation of the NAV E 501 and NAV E 101 encoders, including: • Mounting • Rear Panel Connections and Features • Front Panel Connection and Indicators • Startup and Basic Operation...
  • Page 14 Tx Rx G S G wiring on page 8 to wire the connector). USB 2.0 port (NAV E 501 only) — Connect a USB Type-C cable from a USB USB 2.0 host or a USB device. See LockIt Lacing Brackets on page 7 to securely fasten the USB connector to the encoder.

  • Page 15: Connector And Cable Details

    Lockit Lacing Brackets To securely fasten a cable to a device: Plug the rear panel HDMI or USB (NAV E 501 only) cable into the panel connection (see figure 3, Figure 3.
  • Page 16 The IR S and G line pair and the RS-232 Tx and Rx line pair must each cross once between this connector and the source or destination. • The length and preparation of exposed wires is important (see the audio connector NOTES above for details). NAV E 501 and NAV E 101 Encoders • Installation and Basic Operation...
  • Page 17 Figure 7 shows how to wire the connector. Use the supplied tie-wrap to strap the power cord to the extended tail of the connector. Smooth Ridges SECTION A–A Power Supply Tie Wrap Output Cord Figure 7. Power Connector Wiring Captive Screw Connector NAV E 501 and NAV E 101 Encoders • Installation and Basic Operation...
  • Page 18 National Electrical Code ANSI/NFPA 70, article 725, et au Canadian Electrical Code, partie 1, section 16. La source d’alimentation ne devra pas être fixée de façon permanente à une structure de bâtiment ou à une structure similaire. NAV E 501 and NAV E 101 Encoders • Installation and Basic Operation...

  • Page 19: Front Panel Features

    HDCP LED — The HDMI signal is HDCP encrypted. • HDMI Audio LED — The embedded HDMI audio input is selected. Analog Audio LED — The analog audio input is selected. • NAV E 501 and NAV E 101 Encoders • Installation and Basic Operation...
  • Page 20 • Unlit — The encoder is not actively sending and receiving a NAV USB stream. USB LEDs (NAV E 501 only)— Indicates the status of the USB stream, as follows: Host • Lit steadily – The encoder is in USB host mode, the default condition.

  • Page 21: Startup And Basic Operation

    Use a Tweeker or other small screwdriver to press and release the encoder front panel ID button. The encoder exits pairing mode. Repeat steps 1 through 4 to pair decoders to other encoders. NAV E 501 and NAV E 101 Encoders • Installation and Basic Operation...

  • Page 22: Operation

    1 to mode 5. • The modes listed close all open IP and other connections and close all sockets. NAV E 501 and NAV E 101 Encoders • Installation and Basic Operation...
  • Page 23 Figure 9. Resets Release the Reset button and then immediately press and release the Reset button again. Nothing happens if you do not momentarily Reset within 1 second. NAV E 501 and NAV E 101 Encoders • Installation and Basic Operation...

  • Page 24: Html Operation

    If you use IP over USB, Extron recommends waiting a minute after plugging in the cable for your PC to identify the USB connection as a valid Ethernet port. NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 25 In the event of a complete system reset, the passwords revert to the default. • The default username is and the default password is admin extron • Passwords are case sensitive. NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 26 £ £ £ £ £ £ £ £ £ £ £ £ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ Figure 12. Home Page NAV E 501 and NAV E 101 Encoders • HTML Operation...

  • Page 27: Using The Html Pages

    About link — Opens a pane that provides information about the encoder (see About ¦ Page on page 56). NAV E 501 and NAV E 101 Encoders • HTML Operation...

  • Page 28: Input Configuration Page

    22). TIP: Level meters ( ) may help prevent overdriving the audio. The meters are present only when analog audio is being streamed (see Audio pane). NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 29 ) is disabled when the encoder is accessed via proxy from another device (see the NOTE on page 32). Download EDID — Click to download the currently-selected EDID to the connected computer. NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 30 Click and drag the fader control. • • Click the buttons. • Directly type a rate into the field. Watching the level meters ( ) may help prevent overdriving the audio. TIP: NAV E 501 and NAV E 101 Encoders • HTML Operation...

  • Page 31: Output Configuration Page

    Output Configuration Page page consists of five panes, Output Configuration Stream Loop Thru Test ), and ) that display the status of Pattern AES67 Audio On Screen Display the streamed output. NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 32 AES67 Audio Stream — Click to toggle AES67 Audio Stream on and off. NOTE: Select AES67 when the audio stream is to interoperate with third-party AES67 capable devices. NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 33 Allow Audio Only — Click to toggle Audio Only on and off. Audio only prevents a display with no video source from going to standby by generating a blackburst signal. NOTE: Allow Audio Only must be disabled to use a screen saver. NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 34 Test Pattern — Click the drop-down list to select among test patterns to display on the Loop Thru (see item on page 5) and streamed outputs: • Disabled (no test pattern) • Color Bar • Grayscale NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 35 ( ) are based on the encoder MAC address. Audio Address — Click in the Audio Address field and directly enter a new address as necessary. NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 36 (screen saver is muted) upon loss of sync or displays the user-entered background image (see Background Image, ) for a period of time set by the Screen Saver Duration setting, NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 37 1080P image and the output is 4K, you will see black boarders. • If you have not already uploaded an image, the pane displays the Select File button (see Upload a custom image on page 30). NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 38 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 NOTE: Click ) to delete the image. This action is necessary to replace the custom image. NAV E 501 and NAV E 101 Encoders • HTML Operation...

  • Page 39: Ties Page

    Available Outputs pane The Available Outputs pane ( ) displays the output number, audio mode, model, and IP address of all decoders available for tying to this encoder. NAV E 501 and NAV E 101 Encoders • HTML Operation...

  • Page 40: Tools Pages

    1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 Figure 27. Device Tools Page NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 41 NOTE: Unless otherwise directed, the encoder backup file goes to the Downloads folder of the connected PC. Click Keep to save the file to the Downloads folder or Discard as desired. NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 42 Navigate to the folder where the Restore file is saved (typically the Downloads folder) (see figure 29, ). Select the file. ). The Tools page returns to the top (see Click Open ( figure 30 on page 35). NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 43 When the operation completes, the encoder reboots. NOTE: You must reconnect to the encoder (see Opening the Embedded HTML Pages on page 16) if you have other operations to perform. NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 44 Select the file. ). The Open dialog box closes and the Tools pane returns to the top, Click Open ( with the selected firmware file identified (see figure on page 37). NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 45 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 Figure 35. Tools — Reset Function NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 46 Any of these operations concludes, with the encoder rebooting. NOTE: You must reconnect to the encoder (see Opening the Embedded HTML Pages on page 16) if you have other operations to perform. NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 47 Figure 37 shows the typical results of a Trace diagnostic. Figure 37. Trace Results Shown ) to reset the Address field if you want to run another diagnostic. Click Clear ( NAV E 501 and NAV E 101 Encoders • HTML Operation...

  • Page 48: Monitoring Page

    Monitoring Page IGMP Querier (see page Memory Utilization AV LAN Utilization Ethernet Extension Utilization (NAV E 501 only) USB Devices Primary Controller (NAV E 501 only) Alarms Download Logs ¢ NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 49 Extension port is either disabled (see Network Connection on page 49) or enabled with no device connected to it. Figure 40. Ethernet Extension Utilization Pane when Extension is not in Use NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 50 IP address of the device if present. Figure 42 shows the indication if no primary controller is present on the network. Figure 42. Primary Controller Pane with no Controller Present on the Network NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 51 Click the All checkbox ( ) or individual endpoint checkboxes ( ) to select one or more alarms to clear. Click Clear Alarms ( ) to clear this alarm. NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 52 The encoder monitors the active alarm states of all devices in the NAV system. All alarm state changes are logged even if status reporting is disabled from the encoder. NAV E 501 and NAV E 101 Encoders • HTML Operation...

  • Page 53: Settings Page

    NAVigator. X& See the variable definition in the SIS Operation on page 64 for the text rules that apply to tags, names, and locations. NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 54 Location — Click in this field and type in a location to customize your system. Save and Cancel buttons — Click Save to take Device Details changes or Cancel to abandon them. Clicking either button closes the editable pane. NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 55 Date & Time — Click in this field and type in the date and time. Time Zone — Click the drop-down list to select the offset from Greenwich Mean Time (GMT). NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 56 NTP server — Click in these fields and type in the IP address or DNS name of an NTP server. Save and Cancel buttons — Click Save to take Date & Time changes or Cancel to abandon them. Clicking either button closes the editable pane. NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 57 NAVigator. 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 NAV E 501 only Figure 52. Network Connection Pane NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 58 ) — DHCP is on by default. When a DHCP server is not accessible, the Link local IP Address is used. • MAC Address ( ) — A unique read-only identifier for network connected devices. NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 59 HID Only - Allows only devices such as a keyboard and mouse to function. Save and Cancel buttons — Click Save to take USB changes or Cancel to abandon them. Clicking either button closes the editable pane. NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 60 ) to display the password as you type it. ) to take Password change or Cancel to Save and Cancel buttons — Click Save ( abandon it. Clicking either button closes the editable pane. NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 61 Save and Cancel buttons — Click Save to take Port changes or Cancel to abandon them. Clicking either button closes the editable pane. NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 62 Link Layer Discovery Protocol (LLDP) — LLDP, a vendor-neutral protocol, is used by network devices to discovery, identify and share information between two directly connected network devices. Click to toggle LLDP on and off. NAV E 501 and NAV E 101 Encoders • HTML Operation...
  • Page 63 • Multicast Audio IP is the IP address that outputs the audio stream. • USB Multicast IP (NAV E 501 only) is the multicast IP address that the encoder uses to send and receive the USB stream. Quality of Service —...

  • Page 64: About Page

    The About pane provides the following useful information: Firmware version number, which is current NAV firmware version running. Installed licenses, which can be sorted by click the desired filtering letter. NAV E 501 and NAV E 101 Encoders • HTML Operation...

  • Page 65: Control System

    Use utilities such as Ping, Reset, and Reboot. • Configure 802.1X security settings. View 802.1X status logs. • • Update the firmware to a selected device or group of devices. NAV E 501 and NAV E 101 Encoders • Control System...
  • Page 66 Contact your IT administrator for more information on what tools and policies are required to obtain or create the SSL certificate and, if necessary, the corresponding passphrase. NAV E 501 and NAV E 101 Encoders • Control System...

  • Page 67: Global Configurator Plus

    Extron Control Professional Certification. For detailed descriptions and procedures to setup a control system with an IPCP Pro device and Global Configurator, see the applicable Global Configurator Help File. NAV E 501 and NAV E 101 Encoders • Control System...

  • Page 68: Global Scripter

    Python and should know how to use Extron ControlScript. For detailed descriptions and procedures to setup a control system with an IPCP Pro device and Global Scripter, see the Global Scripter Help File. NAV E 501 and NAV E 101 Encoders • Control System...

  • Page 69: Sis Operation

    The HDMI loop through hot plug connection is changed. is plugged and is unplugged. In<status> A change in signal input status has occurred. is input detected and is no input. NAV E 501 and NAV E 101 Encoders • SIS Operation...

  • Page 70: Encoder Error Responses

    = Carriage return (no line feed) = Pipe (can be used interchangeably with the character) • = space = Escape key = Can be used interchangeably with the character NAV E 501 and NAV E 101 Encoders • SIS Operation...

  • Page 71: Sis Command And Response Tables

    2 = Analog input = Audio routing = USB mode 0 = Off 1 = Host 2 = Device = USB host I/O Number: <input number> or <output number> NAV E 501 and NAV E 101 Encoders • SIS Operation...
  • Page 72 = Streaming and link status = No link = Active = Active with errors = Number of connected users — = Input video format = Not detected = HDMI = DVI NAV E 501 and NAV E 101 Encoders • SIS Operation...
  • Page 73 = IP address xxx.xxx.xxx.xxx = Serial number < xxxxxxx > • = Internal temperature = Firmware version = Full firmware version xxxx = Full firmware version — advanced xxxx-bnnn NAV E 501 and NAV E 101 Encoders • SIS Operation...
  • Page 74 KEY: = Status = On, enabled, detected = IP address, subnet, gateway address xxx.xxx.xxx.xxx = Subnet prefix Number of bits used to create the subnet = MAC address xx-xx-xx-xx-xx-xx NAV E 501 and NAV E 101 Encoders • SIS Operation...

  • Page 75: Troubleshooting

    Device Offline An assigned NAVigator is not discovered Check the offline NAVigator for a power on the network. failure. Check the network connectivity of the endpoint. NAV E 501 and NAV E 101 Encoders • Troubleshooting...
  • Page 76 PTP Sync NAV device cannot synchronize its Ensure that network policies allow PTPv2 clock with any peers. PTPv2 packets to reach the NAV Device from a clock master. NAV E 501 and NAV E 101 Encoders • Troubleshooting...
  • Page 77 Video loss The input is changed and video Debug the connectivity of the A/V source sync cannot be established within a device to the NAV encoder. two-second window. NAV E 501 and NAV E 101 Encoders • Troubleshooting...

  • Page 78: Reference Information

    • Mechanical loading — Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading. NAV E 501 and NAV E 101 Encoders • Reference Information...
  • Page 79 Reliable earthing (grounding) — Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (such as use of power strips). NAV E 501 and NAV E 101 Encoders • Reference Information...
  • Page 80 Extron Warranty Extron warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/ or materials, Extron will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to: USA, Canada, South America,...

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