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Before You Start
You need to activate the camera before enabling the service.
Steps
1. Access the camera via web browser.
2. Enter platform access configuration interface. Configuration → Network → Platform Access →
Hik-Connect .
3. Check Enable.
4. Click and read "Terms of Service" and "Privacy Policy" in pop-up window.
5. Create a verification code or change the old verification code for the camera.
Note
The verification code is required when you add the camera to Hik-Connect service.
6. Save the settings.
Enable Hik-Connect Service via SADP Software
This part introduce how to enable Hik-Connect service via SADP software of an activated camera.
Steps
1. Run SADP software.
2. Select a camera and enter Modify Network Parameters page.
3. Check Enable Hik-Connect.
4. Create a verification code or change the old verification code.
Note
The verification code is required when you add the camera to Hik-Connect service.
5. Click and read "Terms of Service" and "Privacy Policy".
6. Confirm the settings.
9.7.2 Set Up Hik-Connect
Steps
1. Get and install Hik-Connect application by the following ways.
- Visit https://appstore.hikvision.com to download the application according to your mobile
phone system.
- Visit the official site of our company. Then go to Support → Tools → Hikvision App Store .
- Scan the QR code below to download the application.
Note
If errors like "Unknown app" occur during the installation, solve the problem in two ways.
Network Speed Dome User Manual
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