SMC Networks ELITECONNECT SMC2502W User Manual page 6

The standard limited warranty can be upgraded to a Limited Lifetime* warranty
by registering new products within 30 days of purchase from SMC or its
Authorized Reseller. Registration can be accomplished online via the SMC web
site. Failure to register will not affect the standard limited warranty. The Limited
Lifetime warranty covers a product during the Life of that Product, which is
defined as the period of time during which the product is an "Active" SMC
product. A product is considered to be "Active" while it is listed on the current
SMC price list. As new technologies emerge, older technologies become obsolete
and SMC will, at its discretion, replace an older product in its product line with
one that incorporates these newer technologies. At that point, the obsolete product
is discontinued and is no longer an "Active" SMC product. A list of discontinued
products with their respective dates of discontinuance can be found at:
http://www.smc.com/index.cfm?action=customer_service_warranty
All products that are replaced become the property of SMC. Replacement products
may be either new or reconditioned. Any replaced or repaired product carries
either a 30-day limited warranty or the remainder of the initial warranty,
whichever is longer. SMC is not responsible for any custom software or firmware,
configuration information, or memory data of Customer contained in, stored on,
or integrated with any products returned to SMC pursuant to any warranty.
Products returned to SMC should have any customer-installed accessory or add-
on components, such as expansion modules, removed prior to returning the
product for replacement. SMC is not responsible for these items if they are
returned with the product.
Customers must contact SMC for a Return Material Authorization number prior to
returning any product to SMC. Proof of purchase may be required. Any product
returned to SMC without a valid Return Material Authorization (RMA) number
clearly marked on the outside of the package will be returned to customer at
customer's expense. For warranty claims within North America, please call our
toll-free customer support number at (800) 762-4968. Customers are responsible for
all shipping charges from their facility to SMC. SMC is responsible for return
shipping charges from SMC to customer.
WARRANTIES EXCLUSIVE: IF AN SMC PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY SHALL BE REPAIR OR
REPLACEMENT OF THE PRODUCT IN QUESTION, AT SMC'S OPTION. THE
FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN
LIEU OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
EITHERIN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE,
INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. SMC NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER
LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE OR USE OF ITS PRODUCTS. SMC SHALL NOT BE LIABLE
UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE
THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS
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