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Quantum DX-Series System Unpacking and Installation Instructions
7 Type 6 to restart DX software services.
Restarting DX software services will NOT reboot the
Note:
DX-Series system.
Updating Device Firmware
To ensure that the DX-Series storage array and hard drives contain the most
up-to-date firmware, the
firmware.
To update the storage array and hard drive firmware:
1 Type 7 (see
figure
52) and press
Ensure that the Setup CD is inserted in the DX-Series
Note:
controller CD-ROM drive.
The system prompts you if the storage arrays or hard drives require
firmware updates. You have the following options:
If the storage arrays and hard drives contain the most up-to-date
a
firmware, no further action is required and the
displays.
If any devices require firmware updates, you will be prompted as
b
follows:
•
# storage array(s) require updates. Do you wish to update? (y/n)
Type
and press
Y
After the storage arrays are updated, the update process
continues:
•
# hard drive(s) require updates. Do you wish to update? (y/n)
Type
and press
Y
After all hard drives are updated, the
The entire update process can take up to 12 minutes
Note:
depending on the number of arrays and hard drives in the
system. If the system hangs during the update process,
manually power down the system and turn it back on. Repeat
the firmware update procedure.
Running the Collect Script
The collect script is included in the DX-Series controller software. It collects
status information from the controller and the array so it can be analyzed by
Quantum. It is recommended that you run a collect script prior to leaving the
customer site.
Configuring the DX-Series System
provides an option to update this
Service Menu
to update the firmware.
<Enter>
to update the storage array firmware.
<Enter>
to update the hard drive firmware.
<Enter>
Document 6513502-06 A01
October 2006
Service Menu
displays.
Service Menu
0
0
63
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