Quantum DX Series User Manual
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Quantum DX Series User Manual

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  • Page 2 Quantum DX-Series User’s Guide, 6513501-04 A01, August 2005, Made in USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.

  • Page 3: Table Of Contents

    DX-Series Storage Array ................8 DX-Series Controller................... 9 Fibre Channel Switch (DX100 Only) ............11 Ethernet Switch (DX100 Only)..............11 AC Power Sequencer (DX100 Only) ............12 Supported RAID Configurations..............13 RAID 5 Configuration ................14 Typical Configurations..................15 Quantum DX-Series User’s Guide...
  • Page 4 Accessing System Status ................54 Viewing Tape Drive Details..............56 Viewing Robot Details................57 Viewing Storage Bin Details ..............59 Viewing Hardware Status................60 Viewing System Performance ..............71 Remote Alerts....................72 Accessing Remote Alerts................72 Licensing......................82 Accessing Licensing ..................82 Keys Tab .....................83 End User Agreement Tab.................84 Quantum DX-Series User’s Guide...
  • Page 5 Reinstalling the Controller Operating System........... 113 Connecting to the Controller..............113 Installing System Firmware ..............114 DX-Series Setup Menu .................. 115 Displaying User Options ............... 116 Configuring User Options ..............117 Creating Cartridges ................118 Displaying Diagnostic Data ..............119 Quantum DX-Series User’s Guide...
  • Page 6 Contents Appendix C Regulatory Statements Disposal of Electrical and Electronic Equipment ........128 Glossary Index Quantum DX-Series User’s Guide...
  • Page 7 Figure 13 RAID Controller Locations ............23 Figure 14 DX-Series Web Page Menu Items ..........29 Figure 15 Login Page ................... 30 Figure 16 Home Page .................. 31 Figure 17 System Details (Graphical vs. Textual) ........32 Quantum DX-Series User’s Guide...
  • Page 8 Fibre Channel Switch Fan and Power Supply Status ....65 Figure 42 Storage Array Details ..............66 Figure 43 Storage Array Properties Link ..........69 Figure 44 Storage Array Properties ............70 Figure 45 Performance Status Page ............71 Figure 46 Tape Drive Throughput.............72 viii Quantum DX-Series User’s Guide...
  • Page 9 Emulex Frame Size Setting............103 Figure 69 Emulex link Speed Setting ............104 Figure 70 Connecting the Service PC to the Controller......114 Figure 71 DX-Series Installation Menu ........... 115 Figure 72 DX-Series Setup Menu............. 116 Quantum DX-Series User’s Guide...
  • Page 10 Figures Quantum DX-Series User’s Guide...
  • Page 11 Storage Array Hard Drive Status..........67 Table 14 Storage Array Fan and Power Supply Status......67 Table 15 Storage Array Temperature Details......... 68 Table 16 Storage Array Properties ............70 Table 17 Email Notification ..............75 Quantum DX-Series User’s Guide...
  • Page 12 Hardware Problems ..............96 Table 23 Ethernet Network Problems............98 Table 24 Fibre Channel Network Problems..........99 Table 25 Physical Characteristics ............108 Table 26 Interfaces ..................109 Table 27 Performance Characteristics............110 Table 28 Reliability Characteristics ............110 Table 29 Environ-mental Specifications ..........110 Quantum DX-Series User’s Guide...
  • Page 13 Preface This manual introduces the Quantum DX-Series enhanced data protection system and discusses: • DX-Series system operations • Configuration • Web interface • Basic troubleshooting This manual is written for DX-Series system operators and field service Audience engineers. Following is a brief description of chapter contents.
  • Page 14 • Error or attention conditions are represented in parenthesis that translate as follows: (SK=S ASC=AA ASCQ=QQ) where: S — hexadecimal sense key value AA — hexadecimal additional sense code QQ — hexadecimal additional sense code qualifiers Quantum DX-Series User’s Guide...
  • Page 15 The following Quantum document is also available for the DX-Series Related system: Documents Document Document No. Document Title Description 6513502 Quantum DX-Series Describes unpacking Unpacking and and installing the Installation DX-Series System Instructions The Internet browser software is not supplied with the DX-Series system;...
  • Page 16 National Standard for information systems, dated March 9, 1990. Copies may be obtained from: Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740 Quantum company contacts are listed below. Contacts Quantum Quantum P.O. Box 57100 Irvine, CA 92619-7100...
  • Page 17 Customer Support The Quantum Customer Support Department provides a 24-hour help desk that can be reached at: North/South America: (949) 725-2100 or (800) 284-5101 Asia/Pacific Rim: (International Code) +61 7 3862 4834 Europe/Middle East/Africa: (International Code) +44 (0) 1256 848748...
  • Page 18 Quantum DX-Series User’s Guide...

  • Page 19: Chapter 1 Dx-Series System Description

    This chapter describes the DX-Series system and its components. The chapter consists of: • Overview • Features and Benefits • DX-Series Components • DX-Series Storage Array • DX-Series Controller • Supported RAID Configurations • Typical Configurations Quantum DX-Series User’s Guide...

  • Page 20: Overview

    This can take several minutes and then the restore time is also reduced by the tape drive transfer speed. Restoring data from hard drives (emulating tape cartridges) improves restore time by eliminating the time required to load a cartridge and transfer speed restrictions. Quantum DX-Series User’s Guide...

  • Page 21: Dx-Series System

    20.8 TB drives array (1280 max) DX100 (400 1 to 16 Up to 55 virtual 320 cartridges 10.4 TB to 20.8 TB to 166.4 GB drives) DLT7000 per storage 83.2 TB drives array (5120 max) Quantum DX-Series User’s Guide...
  • Page 22 • 1 global hot spare drive To reconfigure the DX-Series storage array to either remove the hot spare or add an additional hot spare (total of two hot spares), contact Quantum customer support (see Customer Support on page xvii). Reconfiguring the storage array RAID configuration will cause all previously stored data to be lost.

  • Page 23: Figure 1 Dx-Series System Components

    Chapter 1 DX-Series System Description DX-Series System Figure 1 DX-Series System Components DX-Series controller (SP100) Ethernet switch (DX100 only) Fibre Channel switch (DX100 only) DX-Series storage array AC power sequencer (DX100 only) Quantum DX-Series User’s Guide...

  • Page 24: Figure 2 Dx-Series Hard Drives

    Hard drives in drive sleds Removing hard drives during system operation may cause Caution: loss of data or degraded system performance. Contact Quantum customer support (see Contacts on page xvi) to report any hard drive failure. Quantum DX-Series User’s Guide...

  • Page 25: Features And Benefits

    DX100 base unit - 12U (58U for a maximum of 16 storage arrays, two Fibre Channel switches, eight AC power sequencers, and an Ethernet switch) • Quantum DLT7000 and ATL P1000 emulation • Supported by every major backup software vendor preserving software investment •...

  • Page 26: Dx-Series Components

    RAID controller(s) (contains Fibre Channel interfaces) • DX30 contains a single RAID controller • DX100 contains dual RAID controllers These components are removed and replaced either through the front or back of the array (see figure Quantum DX-Series User’s Guide...

  • Page 27: Dx-Series Controller

    Each drive sled located on the front of the DX-Series storage array contains one hard drive. The DX-Series controller contains a Linux based operating system that DX-Series provides the library and tape drive emulation as well as Fibre Channel Controller and Ethernet interfaces (see figure Quantum DX-Series User’s Guide...

  • Page 28: Figure 4 Dx-Series Controller

    A dual port Fibre Channel HBA (connects to customer Fibre Channel network) • A quad port Fibre Channel HBA (connects to DX-Series storage arrays) The DX100 contains the following Fibre Channel HBAs: • Four dual port Fibre Channel HBAs (connects to customer Fibre Channel network) Quantum DX-Series User’s Guide...

  • Page 29: Fibre Channel Switch (Dx100 Only)

    Figure 5 Fibre Channel Switch Fibre Channel Ports switch The Ethernet switch provides 16 ports for connecting the AC power Ethernet Switch sequencer and Fibre Channel switch to the DX-Series controller (see (DX100 Only) figure Quantum DX-Series User’s Guide...

  • Page 30: Ac Power Sequencer (Dx100 Only)

    Ethernet switch The AC power sequencer (two power sequencers for every four storage AC Power Sequencer arrays) are programmed by the DX-Series controller to power on the (DX100 Only) storage arrays in proper order (see figure Quantum DX-Series User’s Guide...

  • Page 31: Supported Raid Configurations

    There are a number of RAID levels in use today such as 0, 1, 3, 5, and 10. The DX-Series system supports RAID 5 in both 7+1 and 6+1 with hot spare configurations. Quantum DX-Series User’s Guide...

  • Page 32: Raid 5 Configuration

    • 1 global hot spare drive To reconfigure the DX-Series storage array to either remove the hot spare or add an additional hot spare (total of two hot spares), contact Quantum customer support (see Customer Support on page xvii). Reconfiguring the storage array RAID configuration will cause all previously stored data to be lost.

  • Page 33: Typical Configurations

    You can add storage arrays to the system to increase storage capacity. To take advantage of the DX-Series systems speed and reliability and still have the safety of off-site storage, Quantum recommends exporting the data from the DX-Series system to an automated tape library (see figure 9).

  • Page 34: Figure 9 Dx-Series System Plus A Tape Library

    Chapter 1 DX-Series System Description Typical Configurations Figure 9 DX-Series System Plus a Tape Client Library Data Server Tape Library (ex. Quantum P4000) DX-Series Quantum DX-Series User’s Guide...

  • Page 35: Chapter 2 Basic Operations

    Turning on the DX-Series Components The power on procedure differs depending on the DX-Series system (DX30 or DX100). Refer to the following section to turn on the DX-Series system: • Turning on the DX30 • Turning on the DX100 Quantum DX-Series User’s Guide...

  • Page 36: Turning On The Dx30

    Turning on the DX100 1 Turn on both power switches on the storage arrays (they will not power on yet). 2 Turn on the circuit breakers of the AC power sequencers. 3 Turn on the DX100 controller. Quantum DX-Series User’s Guide...

  • Page 37: Dx-Series Controller Operations

    The DX-Series controller contains the Linux operating system as well as the Fibre Channel HBAs connecting the unit to the storage arrays and to the customer host systems. The front panel of the controller has a series of buttons and LED indicators (see figure 11). Quantum DX-Series User’s Guide...

  • Page 38: Figure 11 Controller Front Panel

    Description Front Panel Power button Powers the controller on or off System reset Resets the controller Alarm reset Resets the alarm after a failure occurred Power indicator This LED is lit when the controller is on Quantum DX-Series User’s Guide...

  • Page 39: Dx-Series Storage Array Operations

    LCD panel, various LEDs located on the front and back of the unit, and also through an audible alarm. Storage Array LCD The storage array LCD is located in the upper left corner of the unit (see figure 12). Quantum DX-Series User’s Guide...

  • Page 40: Figure 12 Storage Array Lcd Location

    There is no host or drive activity. Attention - System status events have been detected by the firmware. Use the up and down arrows on the LCD to view the events. All system components are functioning normally. Quantum DX-Series User’s Guide...

  • Page 41: Figure 13 Raid Controller Locations

    13). The DX30 storage array contains a single RAID controller located in the upper bay and the DX100 storage array contains dual RAID controllers. Figure 13 RAID Controller Locations The LEDs located on the RAID controller are described in table Quantum DX-Series User’s Guide...

  • Page 42: Table 4 Raid Controller Led Descriptions

    (BBU). 6: BBU Fault The BBU cannot sustain the - Amber cache memory. The BBU is able to sustain the cache memory. Slow flash The BBU is charging. Quantum DX-Series User’s Guide...

  • Page 43: Relocating The Dx-Series System

    Relocating the DX-Series System If you ever need to install the DX-Series system components in a different location, refer to the “Quantum DX-Series Unpacking and Installation Instructions” PN6513502 included on the documentation CD. These instructions include hardware installation and cabling as well as software configuration.
  • Page 44 Chapter 2 Basic Operations Relocating the DX-Series System Quantum DX-Series User’s Guide...

  • Page 45: Chapter 3 Dx-Series Remote Management

    • Licensing allows you to view the license agreement as well as add license keys to enable optional product features. • Utilities allows you to upload and activate new firmware revisions as well as configuration files. Quantum DX-Series User’s Guide...

  • Page 46: Dx-Series Web Pages

    You can download this software from http://www.mozilla.org. • Java Plug-in 1.4.2 or later You can download this software from http://www.java.com The following figure depicts the menu items available from the DX-Series DX-Series Web Web pages. Page Menu Items Quantum DX-Series User’s Guide...

  • Page 47: Accessing Dx-Series Web

    Web Pages 1 On the host computer, open the Internet browser software. 2 In the field, type http://IPaddress/ where IP address is the IP Address address for the DX-Series system. page displays (see figure 15): Log In Quantum DX-Series User’s Guide...

  • Page 48: Figure 15 Login Page

    Administrator password The administrator user can both view and change the management pages. The passwords must be lowercase and limited to 15 Note: characters. 4 Click Login page displays (see figure 16): Home Quantum DX-Series User’s Guide...

  • Page 49: Using The Dx-Series Web

    Note: Home storage arrays configured in your DX-Series system. The banner frame displays the Quantum logo and product name. The contents frame displays a list of the DX-Series web pages. To view a page, Quantum DX-Series User’s Guide...

  • Page 50: Figure 17 System Details (Graphical Vs. Textual)

    DX-Series components to describe the system status. • Textual view - system details are displayed in the management frame using text to describe the DX-Series system status. Figure 17 System Details (Graphical vs. Textual) Quantum DX-Series User’s Guide...

  • Page 51: Configuration

    Accessing Library Configuration Configuration The management frame displays the page (see figure 18). Configuration The DX-Series system must be offline before making any Note: changes to the system configuration. See Changing Library State on page 86. Quantum DX-Series User’s Guide...

  • Page 52: Partitioning

    Clicking on a partition name in the list displays a detail window Partition listing all details for the selected partition (see figure 19). Refer to the system status pages for details on the tape drives and tape cartridges. Quantum DX-Series User’s Guide...

  • Page 53: Figure 19 Partition Details

    Ensure that your backup package is properly configured Caution: for the correct number of tape drives emulated in the DX-Series system partition. Failure to do so may cause your backup application to malfunction or cease to operate. Quantum DX-Series User’s Guide...

  • Page 54: Figure 20 Adding A Partition

    3 Select the inquiry identity to determine the inquiry string returned from the DX-Series system. If you select , the DX-Series ATL P1000 appears as an ATL P1000 to the host and backup application. If you Quantum DX-Series User’s Guide...
  • Page 55 Quantum DX30 Quantum respectively. DX100 Quantum recommends that the device configuration be set Note: unless your specific backup application ATL P1000 supports the DX-Series inquiry strings. If your backup application does support DX30 and DX100, you should select that setting for improved performance.

  • Page 56: Figure 21 Editing A Partition

    Partition edit. page displays (see figure 21). Edit Partition Figure 21 Editing a Partition 2 Edit the partition information as desired (see Adding a Partition page 35 for descriptions of the fields). 3 Click Apply Quantum DX-Series User’s Guide...

  • Page 57: Write Protection

    To enable or disable write protection, the system must be Note: offline. To enable/disable write protection: 1 From the page, click the link. Library Write Protection page displays (see figure 22). Write Protection Quantum DX-Series User’s Guide...

  • Page 58: Barcode Assignment

    Write protection for the selected tapes is enable/disabled. Barcode labels provide individual identities for each tape cartridge in the Barcode system. These labels allow the DX-Series system and third-party backup Assignment applications to track and differentiate between the tape cartridges within the system. Quantum DX-Series User’s Guide...

  • Page 59: Figure 23 Assigning Barcode Labels

    Available tape cartridge list New alpha-numeric prefix Numeric ending Apply button 2 Select the tape cartridges from the list and Available Tape Cartridge click the right arrow button to move them into the Selected Tape list. Cartridge Quantum DX-Series User’s Guide...

  • Page 60: Properties

    Properties distinguished from other devices on the network through the SNMP interface. To set the library name: 1 From the link of the page, click the Library Configuration Properties link. page displays (see figure 23). Properties Quantum DX-Series User’s Guide...

  • Page 61: Configuring The Network

    DX-Series system. Consult your network administrator prior Network to changing any of the information. Viewing/Editing Network Configuration 1 To access the page, from the Network Configuration Configuration page, click Network The management frame displays the page (see Network Configuration figure 25). Quantum DX-Series User’s Guide...

  • Page 62: Figure 25 Network Configuration Page

    View or set the domain name for the DX-Series Domain Name system. View or set the IP address for the DX-Series IP Address system. View or set the network mask for the DX-Series Network Mask system Quantum DX-Series User’s Guide...

  • Page 63: Configuring The Date And Time

    To access the page: Date and Time Configuration 1 In the page, click Configuration Date & Time The management frame displays the page Date & Time Configuration (see figure 26). Figure 26 Date and Time Configuration Quantum DX-Series User’s Guide...

  • Page 64: Configuring The Security Options

    Series system, obtaining time stamps and using them to adjust the system’s clock. To access the page: Configuring the Security Security Options 1 In the page, click Configuration Security The management frame displays the page (see figure 27). Security Figure 27 Security Configuration Quantum DX-Series User’s Guide...
  • Page 65 Internet by negotiating encryption keys before transmitting data between a client and a server. To establish a secure SSL connection, your DX-Series system must have an encryption key assigned to it by a Certification Authority in the form Quantum DX-Series User’s Guide...

  • Page 66: Figure 28 Ssl Configuration

    Once you install these components, you can establish a secure connection using the SSL protocol. The Quantum DX-Series system comes with a SSL certificate; however, you can purchase other certificates and add them to the DX- Series SSL configuration.

  • Page 67: Configuring The Fibre Channel Options

    Fibre Channel input ports that connect to the customer SAN. The Fibre Fibre Channel Channel input ports are numbered 5 through 12 on the DX100 and 5 Options through 6 on the DX30 (see figure 30). Quantum DX-Series User’s Guide...

  • Page 68: Figure 30 Fibre Channel Input Port Locations

    DX30 back view (physical configurable ports) To access the page (see figure 31): Fibre Channel 1 In the page, click Configuration Fibre Channel The management frame displays the Port Settings page Fibre Channel (see figure 31). Quantum DX-Series User’s Guide...

  • Page 69: Figure 31 Fibre Channel Configuration

    Port Settings allows you to set the AL_PA, Loop ID and link speed for each Fibre Channel port connecting the DX-Series system to the customer SAN (DX30 has two ports and DX100 has eight ports). Quantum DX-Series User’s Guide...

  • Page 70: Table 6 Port Settings

    Speed link speed of the Fibre Channel port (1GB/sec, 2GB/sec, or Automatic). The default setting is Automatic. 4 To map specific devices to Fibre Channel ports, click Device Mapping page displays (see figure 32). Device Mapping Quantum DX-Series User’s Guide...

  • Page 71: Figure 32 Device Mapping Configuration

    Use the drop down boxes located under the port number to select the devices mapped to that port. Do NOT assign the same device to more than one port unless your backup application can support multiple mappings of the same device to more than one port. Quantum DX-Series User’s Guide...

  • Page 72: System Status

    DX-Series system hardware. To access the page, from the contents frame, click System Status System Accessing System Status Status The management frame displays the page (see figure 33). System Status Quantum DX-Series User’s Guide...

  • Page 73: Figure 33 System Status Page

    A logical view displays the partitions within the DX-Series system. Clicking on a partition displays the specific details for that partition on the right hand side of the page. • Events The events list displays all events that have occurred on the DX- Series system. Quantum DX-Series User’s Guide...

  • Page 74: Viewing Tape Drive Details

    The tape drive details are shown in table Table 7 Tape Drive Field Description Details Displays the current drive status. The drive can Status be reading, writing, or idle. Displays the compression status, either enabled Compression or disabled. Quantum DX-Series User’s Guide...

  • Page 75: Viewing Robot Details

    Displays the port number assigned to the tape Port drive. To view the robot details: Viewing Robot Details 1 From the page, click to view the System Management Show Robots details. The robot details displays (see figure 35): Quantum DX-Series User’s Guide...

  • Page 76: Figure 35 Robot Details

    Displays the current contents of the robot. If a Contents cartridge is present, the bar code label appears in the robot contents. Displays the robot brand name. Brand Displays the robot model number. Model Displays the robot serial number. Serial Number Quantum DX-Series User’s Guide...

  • Page 77: Viewing Storage Bin Details

    System Management details. The storage bin details displays (see figure 36): Figure 36 Storage Bin Details Storage Storage bin details The storage bin details are shown in table Quantum DX-Series User’s Guide...

  • Page 78: Viewing Hardware Status

    Fibre Channel switch and storage arrays. To view the hardware status: 1 From the page, click tab to view the System Status Hardware hardware status. page displays (see figure 37): Hardware Status Quantum DX-Series User’s Guide...

  • Page 79: Figure 37 Hardware Status Page

    (only present in DX100 systems) Storage arrays Controller Details To view the details or status of the controller hardware, click on the controller icon on the screen shown in figure Hardware Status details display (see figure 38). Controller Quantum DX-Series User’s Guide...

  • Page 80: Figure 38 Controller Details

    The warning and failed states also display a flashing amber box around the temperature gauge for warning and a red box for failed. If the controller reaches 50°C (122°F), a failure is displayed. Quantum DX-Series User’s Guide...

  • Page 81: Table 11 Controller Fan And Power Supply Status

    Customer Support (see Customer Support page xvii). Clicking displays all log entries for the DX-Series controller. Have Events Events this information available prior to contacting Quantum Customer Support. Table 12 Controller Ports Description Fibre Channel Ports Details Displays the current status of the individual ports FC 1 and FC 6 on the quad port Fibre Channel HBA(s).

  • Page 82: Figure 39 Fibre Channel Switch Details

    Fibre Channel switch icon on the screen shown in Hardware Status figure screen display (see figure 42). Fibre Channel Switch Figure 39 Fibre Channel Switch Details Fibre Channel switch status and temperature Fibre Channel switch details Quantum DX-Series User’s Guide...

  • Page 83: Figure 40 Fibre Channel Switch Temperature Details

    50°C (122°F), a failure is displayed. Clicking displays all log entries for the Fibre Channel switch. Have Events Events this information available prior to contacting Quantum Customer Support. Figure 41 Fibre Channel Switch Fan and Power Supply Status...

  • Page 84: Figure 42 Storage Array Details

    To view the details or status of a storage array, click on a storage array icon on the screen shown in figure Hardware Status screen display (see figure 42). Storage Array Details Figure 42 Storage Array Details Storage array status and temperature Storage array details Quantum DX-Series User’s Guide...

  • Page 85: Table 13 Storage Array Hard Drive Status

    If a power supply has failed, contact Quantum Customer Support (see Customer Support on page xvii). Displays the current status of the fan modules. If Fan Modules a fan module has failed, contact Quantum Customer Support (see Customer Support page xvii). Quantum DX-Series User’s Guide...

  • Page 86: Table 15 Storage Array Temperature Details

    If the array reaches 47°C (117°F), a high temperature warning is displayed. If the array reaches 50°C (122°F), a failure is displayed. Quantum DX-Series User’s Guide...

  • Page 87: Figure 43 Storage Array Properties Link

    (see figure 43). Clicking displays all log entries for the storage array. Have this Events information available prior to contacting Quantum Customer Support. Figure 43 Storage Array Properties Link Storage array properties To view the storage array properties, click Properties...

  • Page 88: Figure 44 Storage Array Properties

    Only RAID 5 is supported. Displays the host number. Host Number Displays the controller SCSI channel in which Channel the selected storage array is connected. Displays the selected storage array SCSI ID. SCSI ID Displays the selected storage array LUN. Quantum DX-Series User’s Guide...

  • Page 89: Viewing System Performance

    The Performance Status page displays all partitions and their individual performance information. 2 Select a partition to view the performance statistics of the individual devices within the partition. The tape drives within the partition display (see figure 46). Quantum DX-Series User’s Guide...

  • Page 90: Remote Alerts

    To access the page, from the contents frame, click Accessing Remote Remote Alerts Remote Alerts Alerts The management frame displays the page (see figure 47). Remote Alerts Quantum DX-Series User’s Guide...

  • Page 91: Figure 47 Remote Alerts Page

    • Email Page • SNMP Page • Contacts Page Email Page 1 To access the page, from the page, click the Email Remote Alerts Email tab. The management frame displays the tab (see figure 48). Email Quantum DX-Series User’s Guide...

  • Page 92: Figure 48 Email Tab

    A test email is send to the administrative recipients. If the test is not successful, verify the email server information and the administrative recipients list and try again. tab details are shown in table 17 table Email Quantum DX-Series User’s Guide...

  • Page 93: Table 17 Email Notification

    To send an email notification to Quantum as Send to well as the recipients list, select the Send to Quantum? Quantum check box for the specific message type. The company and contact information is sent to Quantum as an attachment to this email. Quantum DX-Series User’s Guide...

  • Page 94: Table 18 Email Server Information

    Management Information Bases (MIBs) and return this data to the SNMP requesters. 1 To access the page, from the page, click the SNMP Remote Alerts tab. SNMP The management frame displays the tab (see figure 52). SNMP Quantum DX-Series User’s Guide...

  • Page 95: Figure 49 Snmp Tab

    Unavailable If selected, a trap is generated every time the library transitions from an available to an unavailable state. 3 Click Apply page displays indicating the configuration has been Results changed. Quantum DX-Series User’s Guide...

  • Page 96: Figure 50 Snmp Trap Destinations

    Figure 50 SNMP Trap Destinations 5 Click to add the IP address to the trap destinations and return to the SNMP tab. 6 Click in the Community Management area to edit the SNMP communities (see figure 51). Quantum DX-Series User’s Guide...

  • Page 97: Figure 51 Snmp Community Management

    Subnet mask in the field Network Mask A single community with an IP address or network mask Note: set to or left blank, indicates that IP-address-based 0.0.0.0, access control is disabled. Quantum DX-Series User’s Guide...

  • Page 98: Figure 52 Contacts Tab

    (see figure 52). Contacts Figure 52 Contacts 2 Edit the configuration information as desired (see table 5 for a description of the fields) and click Apply tab details are shown in table 20 table Contacts Quantum DX-Series User’s Guide...

  • Page 99: Table 20 Company Information

    View or edit the primary/secondary contact Email Address email address. View or edit the primary/secondary contact Phone phone number. View or edit the primary/secondary contact fax number. View or edit the primary/secondary contact Pager pager number, if available. Quantum DX-Series User’s Guide...

  • Page 100: Licensing

    Licensing page allows you to add functionality to the DX-Series Licensing system through license key activation and also allows you to view the Quantum end user license agreement. To access the page, in the contents frame, click Licensing Licensing...

  • Page 101: Accessing Licensing

    DX-Series system, it is enabled at the time of installation. If you wish to purchase a license key to enable compression, contact Quantum to obtain a key for your system. To activate a license key:...

  • Page 102: End User Agreement Tab

    End User Agreement Tab End User the DX-Series system. Agreement Tab To view the end user agreement: 1 Access the page (see Accessing Licensing). Licensing 2 Click the tab. End-User Agreement page displays (see figure 55). End-User Agreement Quantum DX-Series User’s Guide...

  • Page 103: Utilities

    Utilities shut down the DX-Series system. To access the page, in the contents frame, click Utilities Utilities Accessing Utilities The management frame displays the page (see figure 56). Utilities Quantum DX-Series User’s Guide...

  • Page 104: Changing Library State

    Library State Changing Library State To view the system log: System Log 1 Access the page (see Accessing Utilities). Utilities 2 Click System Log page displays (see figure 57). System Log Quantum DX-Series User’s Guide...

  • Page 105: Figure 57 System Log

    Immediate attention is required. • - Library Activity indicates a change within the DX- Library Activity Series system such as the recognition of new tape media. Select the system log type(s) and click to display the list. Apply Quantum DX-Series User’s Guide...

  • Page 106: Figure 58 Uploading Firmware

    3 Type the location and filename of the new software image. Use the button to browse the system and locate the Note: Browse new firmware image. 4 Click to place the new software image in a temporary area of Upload the system. Quantum DX-Series User’s Guide...

  • Page 107: System Configuration

    This option allows the current configuration to be downloaded to the System administrator’s system as a single file. The system configuration file Configuration contains all of the configuration information entered by the DX-Series system administrator including: • IP configuration Quantum DX-Series User’s Guide...

  • Page 108: Figure 60 Downloading Configuration Files

    Download System Configuration File Download A confirmation message will display, asking whether to open or save the file. 4 Select , and click Save this file to disk page indicates the configuration file has been downloaded. Results Quantum DX-Series User’s Guide...
  • Page 109 Upload page displays indicating that the configuration Successful Upload file has been placed in a temporary area of the system. Click continue. 5 Click to activate the configuration file (see figure 61). Activate Quantum DX-Series User’s Guide...

  • Page 110: Downloading The System Diagnostics File

    The DX-Series system allows you to download a system diagnostics file Downloading the to your local host which is helpful when troubleshooting problems on the System system. Have this file available prior to contacting Quantum customer Diagnostics File support. To download the system diagnostics file:...

  • Page 111: Rebooting The Dx-Series System

    Results 5 Click to return to the page. Utilities To reboot the DX-Series: Rebooting the DX-Series System 1 Access the page (see Accessing Utilities). Utilities 2 Click the tab (see figure 63). Shutdown Quantum DX-Series User’s Guide...

  • Page 112: Figure 63 Shutting Down The Dx-Series System

    Chapter 3 DX-Series Remote Management Utilities Figure 63 Shutting Down the DX-Series System 3 Under , click System Shutdown Restart The DX-Series system reboots. Quantum DX-Series User’s Guide...

  • Page 113: Chapter 4 Troubleshooting

    DX-Series system. Corrective information is provided to help you resolve the problems. Common Problems and Solutions The troubleshooting information in this section covers the following topics: • Hardware Problems • Ethernet Network Problems • Fibre Channel Network Problems Quantum DX-Series User’s Guide...

  • Page 114: Hardware Problems

    Fibre Channel, Device mappings web page (see Configuring the Fibre Channel Options on page 49). One power supply is Contact your Quantum Customer Support not functioning. representative for a power supply replacement. Both power supplies Contact your Quantum Customer Support are not functioning.

  • Page 115: Ethernet Network Problems

    Caution: operating. immediately! The system will overheat without two fans functioning. Contact your Quantum Customer Support representative for a fan replacement. A hard drive is not Determine which drive has failed by responding observing the red fault LED on the drive sled.

  • Page 116: Table 23 Ethernet Network Problems

    Port on the hub or switch is not active or connected to a hub or damaged. switch. Port on the DX-Series controller is damaged. Contact the Quantum Customer Support department (see the Preface for contact information). The Ethernet link Check to make sure the Ethernet cable is light on the switch or not a cross-over cable.

  • Page 117: Fibre Channel Network Problems

    DX-Series system. Refer to your specific HBA documentation for additional information. If your Fibre Channel HBA supports bus resets, this Tech Tip: feature must be disabled to operate with the DX-Series controller. Fibre Channel HBAs only support bus resets. Quantum DX-Series User’s Guide...

  • Page 118: Jni™ Fibre Channel Hba

    For the DX-Series system to communicate with the Emulex Fibre Channel Emulex™ Fibre HBA, the card must be setup correctly. Emulex Fibre Channel HBAs are Channel HBA configured through the Lightpulse Utility. Ensure that the Automap function is enabled as shown in figure Quantum DX-Series User’s Guide...

  • Page 119: Figure 65 Emulex Fibre Channel Hba

    To modify the Emulex parameters for topology, frame size, and link speed: 1 Using the LightPulse utility, select the Fibre Channel HBA connected to the DX-Series system and scroll down to the setting (see Topology figure 66). Quantum DX-Series User’s Guide...

  • Page 120: Figure 66 Emulex Topology Setting

    Chapter 4 Troubleshooting Host Bus Adapter Settings Figure 66 Emulex Topology Setting Topology setting 2 Double-click Topology The modify driver parameters screen displays (see figure 67). Figure 67 Modify Topology Drivers Screen Quantum DX-Series User’s Guide...

  • Page 121: Figure 68 Emulex Frame Size Setting

    2 = FC-AL first, then attempt PT-PT (default setting) 4 Scroll down to the FramesizeMSB setting (see figure 68). Figure 68 Emulex Frame Size Setting Frame size setting 5 Double-click FramesizeMSB The modify driver parameters screen displays. Quantum DX-Series User’s Guide...

  • Page 122: Figure 69 Emulex Link Speed Setting

    Channel HBAs. 0 is the default setting 7 Scroll down to the link speed setting (see figure 69). Figure 69 Emulex link Speed Setting Link speed setting 8 Double-click Linkspeed The modify driver parameters screen displays. Quantum DX-Series User’s Guide...

  • Page 123: Q-Logic™ Fibre Channel Hba

    <Control> Q to enter the HBA setup utility. 3 Under Configuration Settings, select Host Adapter Settings. 4 Under Host Adapter Settings, set the frame size to 2048. 5 Under Extended Firmware Settings, set the type of connection to #2 loop preferred, otherwise point-to-point. Quantum DX-Series User’s Guide...
  • Page 124 Chapter 4 Troubleshooting Host Bus Adapter Settings Quantum DX-Series User’s Guide...
  • Page 125 This appendix lists characteristics and specifications both DX-Series models: DX30 and DX100. These characteristics and specifications are categorized as follows: • Physical Characteristics • Performance and Reliability Characteristics • Environmental Specifications For hard drive specifications see the appropriate hard drive Note: product manual. Quantum DX-Series User’s Guide...

  • Page 126: Appendix Adx-Series System Specifications Physical Characteristics

    Chassis depth 19.75 in. (501.7 mm) 19.75 in. (501.7 mm) Overall depth 20.50 in. (520.7 mm) 20.50 in. (520.7 mm) AC Power Sequencer (DX100 Only) Panel height 1.75 in. (1U) pair needed for every four storage arrays Quantum DX-Series User’s Guide...

  • Page 127: Table 26 Interfaces

    SCSI-2 medium changer command set DLT 7000 command set Power Input Power cord NEMA 5-15P to C13 connector (Qty 4) Host to DX-Series Interface Hardware Up to eight 2 Gb Fibre Channel (LC connector) 10/100/1000-BaseT Ethernet Quantum DX-Series User’s Guide...

  • Page 128: Performance And Reliability Characteristics

    Environmental Specifications Table 29 provides various library environmental specifications. Table 29 Environ- Power Environment mental Specifications Electrical inputs Voltage 100 VAC to 240 VAC (DX30) 110 VAC to 240 VAC (DX100) Rated Frequency 47 to 63 Hz Quantum DX-Series User’s Guide...
  • Page 129 Shipping and 0 to 39,370 ft. storage (0 to 12,000 m) Heat Operating 1,880 Btu/hour (DX30) 3,590 Btu/hour (DX100) Acoustical Noise Sound power Operating 8.10 Bel level Idle 7.83 Bel Sound pressure Operating 63db @ bystander Quantum DX-Series User’s Guide...
  • Page 130 Appendix A DX-Series System Specifications Environmental Specifications Quantum DX-Series User’s Guide...

  • Page 131: Appendix B Setup Cd And Setup Menu

    1 Connect a 9-pin RS-232 null modem cable to the COM port in the left- most PCI slot the back of the DX-Series controller and to a serial port on a local host system (see figure 70). Quantum DX-Series User’s Guide...

  • Page 132: Installing System Firmware

    2 Reboot the controller by pressing the reset button on the front of the controller. The controller reboots. The terminal emulation session displays the boot process on the controller. When the boot process completes, the following menu displays (see figure 71). Quantum DX-Series User’s Guide...

  • Page 133: Dx-Series Setup Menu

    5 Type 3 to reboot the DX-Series system. The system reboots. DX-Series Setup Menu The DX-Series operating system contains an embedded installation menu that is available from the DX-Series controller serial port. The DX-Series Setup Menu is used for: • Displaying User Options Quantum DX-Series User’s Guide...

  • Page 134: Displaying User Options

    Enter The DX-Series Setup Menu displays (see figure 72): Figure 72 DX-Series Setup Menu 4 Type 1 to display user options and press Enter. The current user options displays: • System Hostname • System IP Address Quantum DX-Series User’s Guide...

  • Page 135: Configuring User Options

    The system displays the information and asks for confirmation. 4 If the configuration information is correct, type y and press Enter The DX-Series Setup Menu displays. 5 Select 6 to restart the DX-Series system. The system reboots. Quantum DX-Series User’s Guide...
  • Page 136 The system indicates partitioning and formatting for each RAID set on the storage arrays. 5 The system asks how you wish to create cartridges, by quantity or capacity: Creating cartridges differs depending on the size of the Note: hard drives (250GB or 400GB). Quantum DX-Series User’s Guide...
  • Page 137 20 GB capacity. If you select , you choose between 20 and 1700 GB (43 By capacity and 1450 for second RAID set) capacity per cartridge. The number of cartridges decreases with higher capacity per Quantum DX-Series User’s Guide...
  • Page 138 Displaying diagnostic data is included in the DX-Series controller Displaying software. It collects status information from the controller and the array Diagnostic Data so it can be analyzed by Quantum. When trouble shooting any hardware failure within the Tech Tip: DX-Series hardware, have the diagnostic data prior to calling Quantum customer support.
  • Page 139 7 Select 4 from the to display the diagnostic data. DX-Series Setup Menu 8 After the command has executed, select Stop from the Capture Text menu. Have this text file available when contacting Quantum customer support. Quantum DX-Series User’s Guide...
  • Page 140 Appendix B Setup CD and Setup Menu DX-Series Setup Menu Quantum DX-Series User’s Guide...
  • Page 141 This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: 1 This device may not cause harmful interference, and 2 This device must accept any interference received, including interference that may cause undesired operation. Quantum DX-Series User’s Guide...
  • Page 142 Fällen der Benutzer für entsprechende Gegenmassnahmen verantwortlich ist. Ceci est un produit de classe A. Dans un environment domestique, ce ATTENTION! produit peut causer des interférences radioélectriques. Il appartient alors à l'utilisateur de prendre les mesures appropriées. Quantum DX-Series User’s Guide...
  • Page 143 Broches parallèles avec une broche de mise à la terre (configuration NEMA 5-15P) Cordon Type: SJT, trifilaire 16 AWG (1.5 mm ) ou 18 AWG (1.0 mm LongeurMaximum 15 pieds (4.6 m) CapacitéMinimum 10 A, 125 V Quantum DX-Series User’s Guide...
  • Page 144 21 CFR DHHS US sotto- Classe 1 capitolo J e con IEC 825-1. Battery Statement This product contains a Lithium battery. Risk of explosion if battery is CAUTION replaced by an incorrect type. Dispose of used batteries according to the Quantum DX-Series User’s Guide...
  • Page 145 Il litio può essere considerato un materiale pericoloso. Lo smaltimento della batteria deve essere eseguito in conformità con le leggi locali, statali e federali. Quantum DX-Series User’s Guide...
  • Page 146 Denna produkt innehåller ett litiumbatteri. Om batteriet byts ut mot ett VARNING! nytt av fel typ föreligger risk för explosion. Begagnade batterier ska hanteras i enlighet med gällande föreskrifter. Litium kan betraktas som ett riskmaterial. Kassera batteriet i enlighet med gällande lokal och nationell lagstiftning. Quantum DX-Series User’s Guide...
  • Page 147 Vor der Wartung alle Netzkabel abziehen. Warnung Prima di effettuare qualsiasi intervento di manutenzione, scollegare tutti i Attenzione cavi di alimentazione. Desconecte todos los cables de alimentación antes de dar mantenimiento. Advertencia Koppla bort alla nätsladdar innan service utförs. Varning Quantum DX-Series User’s Guide...
  • Page 148 For more information about where you can drop off your waste equipment for recycling, please visit our website at: http://qcare.quantum.com or contact your local government authority, your household waste disposal service or the business from which you purchased the product. Quantum DX-Series User’s Guide...
  • Page 149 Appendix C Regulatory Statements Declaration of Conformity Quantum DX-Series User’s Guide...
  • Page 150 Appendix C Regulatory Statements Quantum DX-Series User’s Guide...
  • Page 151 (misuse) will be protected from injury by their natural blink reflex. This is a natural involuntary response which causes the individual to blink and avert their head thereby terminating the eye exposure. Quantum DX-Series User’s Guide...
  • Page 152 Digital Linear Tape technology is owned, developed, and manufactured by Quantum Corporation. DLT tape drives use half-inch wide tape. Electro-Static Discharge A mechanical component of the extension axis assembly Gripper (robotics) which grips and holds a tape cartridge in transit The device or devices to which the library is connected.
  • Page 153 Short for Simple Network Management Protocol, a set of protocols SNMP for managing complex networks. A unit of measure for digital data equal to approximately 1,000 Terabyte gigabytes, or 1,099,511,627,776 bytes. Quantum DX-Series User’s Guide...
  • Page 154 Quantum DX-Series User’s Guide...
  • Page 155 33 DX100 barcode assignment 40 turning on 18 date and time 45 DX30 Fibre Channel 49 turning on 18 network 43 DX-Series partitioning 34 controller front panel 20 properties 42 controller operations 19 security 46 Quantum DX-Series User’s Guide...
  • Page 156 75 DX-Series storage array operator access 75 audible alarm 25 recipients 75 drive sled 9 send to Quantum 75 LCD LED descriptions 22 software error 75 operations 21 email notification 75 RAID controller LED descriptions 24 end user agreement 84...
  • Page 157 Internet browsers, supported xv add 35 – delete 39 edit 38 performance specifications 110 power switch locations 19 Java plug-in xv RAID library properties configurations 4 name 42 RAID 5 7 licensing 82 definition 13 access 82 Quantum DX-Series User’s Guide...
  • Page 158 85 LCD 21 system configuration 89 operations 21 uploading firmware 87 properties 70 system monitoring 21 storage bins details 59 viewing 59 write protection 39 system configuration 89 enabling/disabling 40 downloading 90 uploading 90 system status Quantum DX-Series User’s Guide...

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