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Quantum DX100 User Manual

Enhanced backup solution
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  • Page 2 Quantum DX-Series User’s Guide, 6513501-05 A01, October 2006, Made in USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.

  • Page 3: Table Of Contents

    Features and Benefits ...7 DX-Series Components ...8 DX-Series Storage Array...8 DX-Series Controller ...10 Fibre Channel Switch (DX100 Only)...11 Ethernet Switch (DX100 Only)...11 AC Power Sequencer (DX100 Only) ...12 Supported RAID Configurations ...13 RAID 5 Configuration...13 Typical Configurations ...15 Quantum DX-Series User’s Guide Contents...
  • Page 4 Chapter 2 Basic Operations Turning on the DX-Series Components ...17 Turning on the DX30 ...18 Turning on the DX100 ...18 DX-Series Controller Operations ...19 DX-Series Storage Array Operations ...21 Storage Array LCD ...21 RAID Controller LEDs...23 Control Module LEDs...25 BBU LEDs ...26 Power Supply LEDs...27...
  • Page 5 Physical Characteristics ...111 Performance and Reliability Characteristics ...113 Environmental Specifications ...113 Appendix B Setup CD and Setup Menu Reinstalling the Controller Operating System ...115 Connecting to the Controller ...115 Installing System Firmware...116 Quantum DX-Series User’s Guide DX-Series System ...97 Contents...
  • Page 6 DX-Series Setup Menu...118 Displaying User Options...118 Configuring User Options ...119 Creating Cartridges...120 Displaying Diagnostic Data...123 Appendix C Regulatory Statements Disposal of Electrical and Electronic Equipment ...131 Glossary Index Quantum DX-Series User’s Guide Contents...
  • Page 7 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Quantum DX-Series User’s Guide DX-Series System Components ... 5 DX-Series Hard Drives ... 6 DX-Series Storage Array... 9 DX-Series Controller ... 10 Fibre Channel Switch... 11 Ethernet Switch... 12 AC Power Sequencer ...
  • Page 8 Figure 40 Figure 41 Figure 42 Figure 43 Figure 44 Figure 45 Figure 46 Quantum DX-Series User’s Guide Fibre Channel Switch LED Locations ...30 DX-Series Web Page Menu Items...35 Login Page ...36 Home Page...37 System Details (Graphical vs. Textual)...38 Configuration Page...40 Partition Details ...41...
  • Page 9 Figure 69 Figure 70 Figure 71 Figure 72 Figure 73 Figure 74 Figure 75 Quantum DX-Series User’s Guide Storage Array Properties Link ...73 Storage Array Properties ...74 Performance Status Page ...75 Tape Drive Throughput...76 Remote Alerts Page ...77 Email Tab ...78 SNMP Tab ...80...
  • Page 10 Figures Figure 76 DX-Series Setup Menu ...119 Quantum DX-Series User’s Guide...
  • Page 11 Table 13 Table 14 Table 15 Table 16 Table 17 Quantum DX-Series User’s Guide DX-Series Capacity Specifications ... 3 Controller Front Panel ... 20 Front LED Descriptions ... 22 RAID Controller LED Descriptions ... 24 Control Module LED Descriptions ... 26 BBU LED Descriptions...
  • Page 12 Table 33 Table 34 Table 35 Table 36 Quantum DX-Series User’s Guide Fibre Channel Switch Temperature Details ...69 Fibre Channel Switch Fan and Power Supply Status ...70 Storage Array Hard Drive Status ...71 Storage Array Fan and Power Supply Status ...71 Storage Array Temperature Details ...72...

  • Page 13: Preface

    Audience Document Organization Quantum DX-Series User’s Guide This manual introduces the Quantum DX-Series enhanced data protection system and discusses: • DX-Series system operations • Configuration • Web interface • Basic troubleshooting This manual is written for DX-Series system operators and field service engineers.
  • Page 14 Notational Conventions Quantum DX-Series User’s Guide • Chapter 4, “Troubleshooting,” encounter during the setup and operation of the DX-Series system. • The Appendices provide system specifications, event handling, and regulatory statements. This manual uses the following conventions: Caution indicates potential hazards to equipment or data.
  • Page 15 Related Documents Supported Internet Browsers Quantum DX-Series User’s Guide The following Quantum document is also available for the DX-Series system: Document No. Document Title 6513502 Quantum DX-Series Unpacking and Installation Instructions The Internet browser software is not supplied with the DX-Series system;...
  • Page 16 Quantum DX-Series User’s Guide SCSI-2 Specification The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from: Quantum company contacts are listed below. Quantum Quantum P.O. Box 57100 Irvine, CA 92619-7100...

  • Page 17: Storagecare Guardian

    Quantum to proactively monitor the health of Quantum products, use diagnostic data to predict possible failures, and determine whether or not the problem involves a Quantum product or other critical component in the environment. gives the customer added assurance that Quantum...
  • Page 18 When the system is down, StorageCare Guardian diagnostics data that enables Quantum to identify the root cause and expedite the problem resolution process. Problems that used to take days to fix can now be fixed in minutes. When problems require onsite support, field engineers will have better information along with the right parts necessary to fix the problem.
  • Page 19 StorageCare Guardian provides information and updates to the Quantum Enterprise Server that resides at Quantum Support. If an error or problem is detected, Quantum queues a request to the agent for data collection or real-time access to StorageCare Guardian the system.

  • Page 20: Chapter 1 Dx-Series System Description

    Quantum DX-Series User’s Guide DX-Series System This chapter describes the DX-Series system and its components. The chapter consists of: • Overview • Features and Benefits • DX-Series Components • DX-Series Storage Array • DX-Series Controller • Supported RAID Configurations •...

  • Page 21: Overview

    Time Required for Backup Confidence in Completing the Backup Time to Restore Data Quantum DX-Series User’s Guide The DX-Series Enhanced Backup Solution utilizes a disk-based backup system to complement a tape library. This solution addresses the most important problems facing Information Technology professionals: •...

  • Page 22: Dx-Series System

    DX-Series system can then be migrated to a tape library without utilizing valuable network resources. The DX-Series system consists of the DX30 and DX100 devices. Both are backup devices based upon high speed disk drives instead of tape drives. Number of Tape...
  • Page 23 (controller and storage arrays). The DX100 storage arrays, however, contain dual RAID controllers and the overall DX100 system can expand to sixteen storage arrays. The DX100 controller also has a full compliment of Fibre Channel HBAs (two quad port HBAs and four dual port HBAs)

  • Page 24: Figure 1 Dx-Series System Components

    Figure 1 DX-Series System Components Quantum DX-Series User’s Guide whereas the DX30 has two Fibre Channel HBAs (a single quad port HBA and a single dual port HBA). DX-Series controller (SP100) Ethernet switch (DX100 only) Fibre Channel switch (DX100 only)

  • Page 25: Figure 2 Dx-Series Hard Drives

    Figure 2 DX-Series Hard Drives Quantum DX-Series User’s Guide Data is stored on the hard drives through an interface that appears as an ATL P1000 tape library. This allows backup applications to recognize and integrate a DX-Series system into a data center environment just like a typical tape library.

  • Page 26: Features And Benefits

    • DX30 base unit - 6U (15U with a maximum of 4 storage arrays) • DX100 base unit - 12U (58U for a maximum of 16 storage arrays, two Fibre Channel switches, eight AC power sequencers, and an Ethernet switch) •...

  • Page 27: Dx-Series Components

    • AC Power Sequencer (DX100 Only) Up to four storage arrays can be installed in a DX30 system and up to sixteen storage arrays can be installed in a DX100 system. The storage array houses the following components: • Drive sleds (16 per storage array) •...

  • Page 28: Figure 3 Dx-Series Storage Array

    Drive sleds RAID Sets The DX-Series storage array is divided into two RAID sets. The first RAID set is made up of the first eight drive sleds (sleds 1-8). The second RAID set is made up of the next seven drive sleds (sleds 9-15). The last hard drive (drive sled 16) is reserved as a global hot spare.

  • Page 29: Dx-Series Controller

    (see DX-Series Remote Management Fibre Channel Interfaces Channel network at the customer site as well as the DX-Series storage arrays in the system. The DX30 contains the following Fibre Channel HBAs: • A dual port Fibre Channel HBA (connects to customer Fibre Channel...

  • Page 30: Fibre Channel Switch (Dx100 Only)

    Only) Quantum DX-Series User’s Guide • A quad port Fibre Channel HBA (connects to DX-Series storage arrays) The DX100 contains the following Fibre Channel HBAs: • Four dual port Fibre Channel HBAs (connects to customer Fibre Channel network) • Two quad port Fibre Channel HBA (connects to DX-Series storage...

  • Page 31: Ac Power Sequencer (Dx100 Only)

    AC Power Sequencer (DX100 Only) Quantum DX-Series User’s Guide Ports The AC power sequencer (two power sequencers for every four storage arrays) are programmed by the DX-Series controller to power on the storage arrays in proper order (see DX-Series Components...

  • Page 32: Supported Raid Configurations

    Figure 7 AC Power Sequencer Supported RAID Configurations RAID 5 Configuration Quantum DX-Series User’s Guide RAID is short for Redundant Array of Independent (or Inexpensive) Disks, which is a category of hard drives in combination for number of RAID levels in use today such as 0, 1, 3, 5, and 10.
  • Page 33 •1 global hot spare drive To reconfigure the DX-Series storage array to either remove the hot spare or add an additional hot spare (total of two hot spares), contact Quantum customer support (see Support on page xvii). Reconfiguring the storage array RAID configuration will cause all previously stored data to be lost.

  • Page 34: Typical Configurations

    You can add storage arrays to the system to increase storage capacity. To take advantage of the DX-Series systems speed and reliability and still have the safety of off-site storage, Quantum recommends exporting the data from the DX-Series system to an automated tape library (see figure 9).

  • Page 35: Figure 9 Dx-Series System Plus A Tape Library

    Figure 9 DX-Series System Plus a Tape Library Quantum DX-Series User’s Guide Client Server DX-Series Typical Configurations Data Tape Library (ex. Quantum P4000)

  • Page 36: Chapter 2 Basic Operations

    Fibre Channel Switch LED Descriptions • Relocating the DX-Series System The power on procedure differs depending on the DX-Series system (DX30 or DX100). Refer to the following section to turn on the DX-Series system: • Turning on the DX30 •...

  • Page 37: Turning On The Dx30

    Turn the DX30 controller on by pushing the power button located on the front of the unit The DX100 must be powered on in the following sequence (see Turn on both power switches on the storage arrays (they will not power on yet).

  • Page 38: Dx-Series Controller Operations

    Quantum DX-Series User’s Guide The DX-Series controller contains the Linux operating system as well as the Fibre Channel HBAs connecting the unit to the storage arrays and to the customer host systems. The front panel of the controller has a series of buttons and LED...

  • Page 39: Figure 11 Controller Front Panel

    Figure 11 Controller Front Panel Alarm reset Power button System reset Hard drive activity Network port 2 Table 2 Controller Front Panel Quantum DX-Series User’s Guide Power indicator Network port 1 Power supply status Fan status Button/LED Description Power button...

  • Page 40: Dx-Series Storage Array Operations

    • Power Supply LEDs • Fan Module LEDs • Audible Alarm The storage array LCD is located in the upper left corner of the unit (see figure 12). DX-Series Storage Array Operations Description This LED flashes indicating activity on the...

  • Page 41: Figure 12 Storage Array Lcd Location

    Figure 12 Storage Array LCD Location Table 3 Front LED Descriptions Quantum DX-Series User’s Guide Power Busy Attention Up and down arrows Mute button The LEDs located to the left side of the front LCD are described in On/Off Description Power - The storage array is powered on.

  • Page 42: Raid Controller Leds

    The RAID controller LEDs are located in the back of the storage array (see figure 13). The DX30 storage array contains a single RAID controller located in the upper bay and the DX100 storage array contains dual RAID controllers. The LEDs located on the RAID controller are described in...

  • Page 43: Table 4 Raid Controller Led Descriptions

    Table 4 RAID Controller LED Descriptions Quantum DX-Series User’s Guide On/Flash/Off 1: Controller Ready - Green Flashing 2: Host Flashing Active - Green 3: Drive Flashing Busy - Green 4: Partner Failed (DX100 only) - Amber 5: Cache Dirty -...

  • Page 44: Control Module Leds

    C: EXP Link Green The control module LEDs are located in the back of the storage array in the upper left and upper right portion of the storage array. (see The control modules provide Fibre Channel ports for host connections.

  • Page 45: Bbu Leds

    The left-hand LED on both ports is not used and Green will not be lit. The BBU LEDs are located in the back of the storage array in the center section portion of the storage array. (see health or status of the BBU.

  • Page 46: Power Supply Leds

    Table 6 BBU LED Descriptions Power Supply LEDs Figure 16 Power Supply Locations Quantum DX-Series User’s Guide On/Flash/Off BBU LED- Amber Flashing Each power supply comes with a single LED located just above the power switch. This LED indicates the operational status of the PSU module. (see figure 16).

  • Page 47: Fan Module Leds

    Table 7 Power Supply LED Descriptions Fan Module LEDs Quantum DX-Series User’s Guide On/Flash/Off Power Green On Supply LED- Green or Red Green Off Green Flashing Red On Each cooling module has two red LEDs on the back. Each LED corresponds to a single fan in the fan module.

  • Page 48: Audible Alarm

    LED- Red Whenever any of the threshold values assigned to the different components within the DX-Series storage array have been surpassed or when an active component has failed, an audible alarm is triggered. To determine what component has triggered the alarm, read the error...

  • Page 49: Dx-Series Fibre Channel Switch Operations

    Power supply/fan LEDs Table 9 Fibre Channel Switch LED Descriptions Quantum DX-Series User’s Guide This section describes how to monitor the DX-Series Fibre Channel switch. The DX-Series Fibre Channel switch can be monitored through the various LEDs located on the front and back of the unit. Refer to the...
  • Page 50 Quantum DX-Series User’s Guide On/Flash/Off System LEDs- Power On Green or (Green LED) Yellow System Fault (Yellow LED) Temp Fault (Yellow LED) Port LEDs- Green or On Green Yellow On Yellow Flashing Green Power Supply/Fan LED - Green DX-Series Fibre Channel Switch Operations...

  • Page 51: Relocating The Dx-Series System

    Quantum DX-Series User’s Guide If you ever need to install the DX-Series system components in a different location, refer to the “Quantum DX-Series Unpacking and Installation Instructions” PN6513502 included on the documentation CD. These instructions include hardware installation and cabling as well as software configuration.

  • Page 52: Chapter 3 Dx-Series Remote Management

    Quantum DX-Series User’s Guide DX-Series Remote The DX-Series system utilizes a web-based interface which allows you to configure and manage the DX-Series system from a remote workstation on the same network. The DX-Series system is managed through the following web pages (accessible using Internet browser software installed on the host computer): •...

  • Page 53: Dx-Series Web Pages

    DX-Series Web Pages DX-Series Web Page Menu Items Quantum DX-Series User’s Guide The Internet browser software is not supplied with the DX-Series system; you must obtain and install it independently. The DX-Series system supports the following Internet browsers: • Microsoft Internet Explorer 6.0 SP1 or later You can download this software from http://www.microsoft.com.

  • Page 54: Accessing Dx-Series Web

    Figure 19 DX-Series Web Page Menu Items Login Accessing DX-Series Web Pages Quantum DX-Series User’s Guide System Home Configuration Status Quick Status Library Library System Partitions Drives Details Enable/Disable Storage Write Protection Bins Assign System Robot Barcodes Temperatures Properties Hardware...

  • Page 55: Figure 20 Login Page

    Figure 20 Login Page Quantum DX-Series User’s Guide Select the login type and enter the appropriate password. Login Type Default Password Monitor password Administrator password The passwords must be lowercase and limited to 15 Note: characters. Click Login. The Home page displays (see...

  • Page 56: Using The Dx-Series Web

    Note: Home of storage arrays configured in your DX-Series system. The banner frame displays the Quantum logo and product name. The contents frame displays a list of the DX-Series web pages. To view a page, DX-Series Web Pages System...

  • Page 57: Figure 22 System Details (Graphical Vs. Textual)

    Figure 22 System Details (Graphical vs. Textual) Quantum DX-Series User’s Guide click its corresponding link. The management frame displays the page you selected. Graphical View vs. Textual View There are two options for viewing the system details from the (see...

  • Page 58: Configuration

    Configuration Accessing Library Configuration Quantum DX-Series User’s Guide Details Buttons (System Temperature/Voltage and Throughput) Both the system temperature/voltage and throughput sections of the home page have a details buttons. • System Temperature/Voltage Details temperature/voltage details button to go to the page.

  • Page 59: Partitioning

    Partitioning Quantum DX-Series User’s Guide Partitioning provides the capability to divide the DX-Series virtual tape drives and storage elements into separate partitions, usable by separate host computers. The Partitions drives and cartridges as well as all user defined partitions currently configured on the system.

  • Page 60: Figure 24 Partition Details

    Deleting a Partition Adding a Partition Up to eight partitions can be added to a DX30 system. Up to thirty two partitions can be added to a DX100 system. Ensure that your backup package is properly configured Caution: for the correct number of tape drives emulated in the DX-Series system partition.

  • Page 61: Figure 25 Adding A Partition

    Figure 25 Adding a Partition Quantum DX-Series User’s Guide To add a partition: To add, edit, or delete a partition, the system must be offline. Note: From the page, click Partition page displays (see Add Partition Enter a partition name that identifies it so it can be distinguished from other partitions on the DX-Series system.
  • Page 62 The Default partition contains 6 tape drives at the time of installation, however, you can change the number of drives (DX30 up to 30 tape drives; DX100 up to 55 tape drives). If all tape drives are assigned to other partitions, you must...

  • Page 63: Figure 26 Editing A Partition

    Figure 26 Editing a Partition Quantum DX-Series User’s Guide Return the DX-Series system to the on-line state (see Library State on page 90). The partition is added to the partition list. To add another partition, repeat this procedure. Editing a Partition To edit a partition: To add, edit, or delete a partition, the system must be offline.

  • Page 64: Write Protection

    Write protection, when enabled, prevents any data to be written to the tape cartridge. This protects your important data from being over- written. The cartridge will remain unavailable for further storage until the write protection has been disabled. To enable or disable write protection, the system must be Note: offline.

  • Page 65: Barcode Assignment

    Write protect enable/disable Apply button Barcode Assignment Quantum DX-Series User’s Guide Select the tape cartridges from the click the right arrow button to move them into the list. You can sort the tape cartridges by barcode, partition, Cartridge location, and used.

  • Page 66: Figure 28 Assigning Barcode Labels

    New alpha-numeric prefix Numeric ending Quantum DX-Series User’s Guide Barcode labels are automatically assigned during the DX-Series system initialization. These barcode labels can be over-ridden if necessary. To assign a barcode label, the system must be offline. Note:...

  • Page 67: Properties

    Properties Quantum DX-Series User’s Guide Enter the alpha characters (0 to 6 characters) in the New Alpha Prefix field. If you are entering alpha characters for the first part of a Note: barcode number and this is the first number in a range, no more than five characters can be used.

  • Page 68: Figure 29 Assigning A Library Name

    Figure 29 Assigning a Library Name Figure 30 Configuring the Network Quantum DX-Series User’s Guide Enter a library name and click The DX-Series system will use the new library name the next time the system is rebooted. The library name is independent of the host name in the...

  • Page 69: Figure 31 Network Configuration Page

    Figure 31 Network Configuration Page Table 10 Network Configuration Fields Quantum DX-Series User’s Guide Edit the configuration information as desired (see description of the fields). Click Apply. Field Description View or set the hostname for the DX-Series system Hostname View or set the domain name for the DX-Series Domain Name system.

  • Page 70: Configuring The Date And Time

    Time Figure 32 Date and Time Configuration Quantum DX-Series User’s Guide The date and time can be set from the DX-Series system web pages. Setting the correct date and time allows the DX-Series system to provide accurate reports when events occur on the DX-Series system.

  • Page 71: Configuring The Security Options

    Configuring the Security Options Figure 33 Security Configuration Quantum DX-Series User’s Guide Naval Observatory Master Clocks in Washington, DC and Colorado Springs, Colorado available. The “Specify server” selection enables you to type the name or IP address of any desired NTP server. NTP sends periodic time requests to...
  • Page 72 Quantum DX-Series User’s Guide page is divided into two sections: Security • Passwords • Passwords The DX-Series system has two levels of security built into the system: Monitor and Administrator. The monitor user is allowed to view the DX-Series system management pages, but not change them. The administrator user can both view and change the management pages.

  • Page 73: Figure 34 Ssl Configuration

    Once you install these components, you can establish a secure connection using the SSL protocol. The Quantum DX-Series system comes with a SSL certificate; however, you can purchase other certificates and add them to the DX- Series SSL configuration.

  • Page 74: Configuring The Fibre Channel Options

    The DX-Series system allows you to control and configure each of the Fibre Channel input ports that connect to the customer SAN. The Fibre Channel input ports are numbered 5 through 12 on the DX100 and 5 through 6 on the DX30 (see...

  • Page 75: Figure 36 Fibre Channel Input Port Locations

    Figure 36 Fibre Channel Input Port Locations Quantum DX-Series User’s Guide DX100 back view (physical configurable ports) DX30 back view (physical configurable ports) To access the Fibre Channel page (see In the Configuration page, click Fibre Channel. The management frame displays the Fibre Channel Port Settings...

  • Page 76: Figure 37 Fibre Channel Configuration

    Port Settings allows you to set the AL_PA, Loop ID and link speed for each Fibre Channel port connecting the DX-Series system to the customer SAN (DX30 has two ports and DX100 has eight ports). section as follows: makes the Node...

  • Page 77: Figure 38 Device Mapping Configuration

    Table 11 Port Settings Figure 38 Device Mapping Configuration Quantum DX-Series User’s Guide Field Description The node WWN is the overall system Node World identification on the customer SAN. This field Wide Name allows you to set the WWN in case a controller...
  • Page 78 The Device Mapping page allows you to map or assign DX-Series virtual devices (robot and tape drives) to specific Fibre Channel ports. The default setting for both the DX30 and DX100: • Port 5 is assigned the robot and tape drives 0 through 2.

  • Page 79: System Status

    System Status Accessing System Status Figure 39 System Status Page Quantum DX-Series User’s Guide The System Status page allows you to view information on the emulated tape drives, robot, storage bins, and DX-Series system hardware. To access the System Status page, from the contents frame, click System Status.

  • Page 80: Viewing Tape Drive Details

    Viewing Tape Drive Details Quantum DX-Series User’s Guide drive and storage bin sections. Clicking on a tape drive or cartridge displays the specific details for that device on the right hand side of the page. Select the partition you wish to view from the drop down list.

  • Page 81: Figure 40 Tape Drive Details

    Figure 40 Tape Drive Details Selected tape drive Table 12 Tape Drive Details Quantum DX-Series User’s Guide The tape drive details are shown in Field Description Displays the current drive status. The drive can Status be reading, writing, or idle.

  • Page 82: Viewing Robot Details

    Viewing Robot Details Figure 41 Robot Details Robot Quantum DX-Series User’s Guide Field Description Displays the tape drive serial number. Serial Number Displays the logical unit of the tape drive. Displays the port number assigned to the tape Port drive.

  • Page 83: Viewing Storage Bin Details

    Displays the robot model number. Model Displays the robot serial number. Serial Number To view the storage bin details: From the System Management page, click the storage bin to view the details. The storage bin details displays (see System Status figure...

  • Page 84: Viewing Hardware Status

    Table 14 Storage Bin Details Viewing Hardware Status Quantum DX-Series User’s Guide The storage bin details are shown in Field Description Displays the current status of the storage bin. Status The status is either accessible or not accessible. Displays the current contents of a storage bin. If...

  • Page 85: Figure 43 Hardware Status Page

    Figure 43 Hardware Status Page Controller Fibre Channel switch (only present in DX100 systems) Storage arrays Quantum DX-Series User’s Guide Controller Details To view the details or status of the controller hardware, click on the controller icon on the Hardware Status screen shown in...

  • Page 86: Figure 44 Controller Details

    The warning and failed states also display a flashing amber box around the temperature gauge for warning and a red box for failed. If the controller reaches 50°C (122°F), a failure is displayed. Quantum DX-Series User’s Guide Controller details Normal Warning State State...

  • Page 87: Table 16 Controller Fan And Power Supply Status

    Displays the current status of the fan modules. If a Fan Modules fan module has failed, contact Quantum Customer Support (see Clicking Events information available prior to contacting Quantum Customer Support. Table 17 Controller Fibre Channel Ports Details Quantum DX-Series User’s Guide Customer Support on page xvii).

  • Page 88: Figure 45 Fibre Channel Switch Details

    If the controller reaches 50°C (122°F), a failure is displayed. Clicking Events information available prior to contacting Quantum Customer Support. Quantum DX-Series User’s Guide displays all log entries for the Fibre Channel switch. Have this Events System Status...

  • Page 89: Figure 46 Storage Array Details

    Customer Support on page xvii). Storage Array Details To view the details or status of a storage array, click on a storage array icon on the Hardware Status screen shown in The Storage Array Details screen display (see System Status...

  • Page 90: Table 20 Storage Array Hard Drive Status

    Field Description Displays the current status of the power supplies. If a Power Supplies power supply has failed, contact Quantum Customer Support (see Displays the current status of the fan modules. If a Fan Modules fan module has failed, contact Quantum Customer Support (see Quantum DX-Series User’s Guide...

  • Page 91: Table 22 Storage Array Temperature Details

    If the array reaches 47°C (117°F), a high temperature warning is displayed. If the array reaches 50°C (122°F), a failure is displayed. Quantum DX-Series User’s Guide System Status Normal Warning Failed State...

  • Page 92: Figure 47 Storage Array Properties Link

    47). Clicking displays all log entries for the storage array. Have this Events information available prior to contacting Quantum Customer Support. To view the storage array properties, click Properties. The storage array properties screen displays (see System Status Storage array properties figure 48).

  • Page 93: Figure 48 Storage Array Properties

    Figure 48 Storage Array Properties Table 23 Storage Array Properties Quantum DX-Series User’s Guide The storage array properties are shown in Field Description Displays the serial number for the primary Serial Number controller in the storage array. Displays the firmware revision currently Firmware running on the selected storage array.

  • Page 94: Viewing System Performance

    Viewing System Performance Figure 49 Performance Status Page Quantum DX-Series User’s Guide The DX-Series system provides tape drive performance information on the Performance Status page. The Performance Status page gives the current throughput of the tape drives in use. To view the performance status: From the System Status page, click Performance tab to view the hardware status.

  • Page 95: Remote Alerts

    Figure 50 Tape Drive Throughput Remote Alerts Accessing Remote Alerts Quantum DX-Series User’s Guide The Remote Alerts page allows you to setup the DX-Series system to send email alerts when hardware or software events have occurred on the system. To access the Remote Alerts page, from the contents frame, click Remote Alerts.

  • Page 96: Figure 51 Remote Alerts Page

    Figure 51 Remote Alerts Page Quantum DX-Series User’s Guide The Remote Alerts page is divided into three sections: • Email Page • SNMP Page • Contacts Page Email Page To access the Email page, from the Remote Alerts page, click the Email tab.

  • Page 97: Figure 52 Email Tab

    Figure 52 Email Tab Table 24 Email Notification Quantum DX-Series User’s Guide Edit the Email information as desired (see the fields) and click Apply. After editing the Email information, click the Send button to test the notification system. A test email is send to the administrative recipients.

  • Page 98: Table 25 Email Server Information

    Send to Quantum? Quantum check box for the specific message type. The company and contact information is sent to Quantum as an attachment to this email. Field Description View or set the outgoing email server hostname...

  • Page 99: Figure 53 Snmp Tab

    Figure 53 SNMP Tab Quantum DX-Series User’s Guide Field Description View or set the domain name server IP address Domain Name for the DX-Series system. Server IP Address SNMP Page SNMP is short for Simple Network Management Protocol, a set of protocols for managing complex networks.

  • Page 100: Table 26 Snmp Trap Selections

    Table 26 SNMP Trap Selections Quantum DX-Series User’s Guide Field Description If selected, Informational If selected, Warning If selected, Failure If selected, a trap is generated every time the library transitions from an unavailable to an available state. Available If selected, a trap is generated every time...

  • Page 101: Figure 54 Snmp Trap Destinations

    Figure 54 SNMP Trap Destinations Quantum DX-Series User’s Guide Click Add to add the IP address to the trap destinations and return to the SNMP tab. Click New in the Community Management area to edit the SNMP communities (see figure 55).

  • Page 102: Figure 55 Snmp Community Management

    Figure 55 SNMP Community Management Quantum DX-Series User’s Guide Under New Community, enter the new community information: A unique name in the characters (a-z, A-Z), no special characters or blank spaces are allowed If no communities are defined, the DX-Series system is Caution: universally accessible through a “public”...

  • Page 103: Figure 56 Contacts Tab

    Figure 56 Contacts Tab Quantum DX-Series User’s Guide Access rights for the new community: • allows SNMP get operations: • Get/Set allows both SNMP get and put operations Click Add. page displays indicating the community has been added. Results Click Send from the SNMP tab to send a test SNMP trap.

  • Page 104: Table 27 Company Information

    Table 27 Company Information Table 28 Primary/Secondary Contact Information Quantum DX-Series User’s Guide Field Description View or edit the company name where the Company Name DX-Series system resides. View or edit the street name where the company Street is located.

  • Page 105: Licensing

    The Licensing page allows you to add functionality to the DX-Series system through license key activation and also allows you to view the Quantum end user license agreement. To access the Licensing page, in the contents frame, click Licensing. The management frame displays the Licensing page (see...

  • Page 106: Keys Tab

    DX-Series system, it is enabled at the time of installation. If you wish to purchase a license key to enable compression, contact Quantum to obtain a key for your system. To activate a license key: Access the Licensing page (see Click the Keys tab.

  • Page 107: End User Agreement Tab

    Figure 58 License Keys Tab End User Agreement Tab Quantum DX-Series User’s Guide Enter the license key in the New Key edit box and click Add. The license key is added to the installed keys list. The End User Agreement Tab displays the entire end user agreement for the DX-Series system.

  • Page 108: Utilities

    Figure 59 End User Agreement Utilities Accessing Utilities Quantum DX-Series User’s Guide The Utilities page allows you to perform maintenance functions on the DX-Series system, including uploading and activating software images, and configuration files. The Utilities page also allows you to restart or shut down the DX-Series system.

  • Page 109: Changing Library State

    Figure 60 Utilities Page Changing Library State System Log Quantum DX-Series User’s Guide The utilities page contains: • Changing Library State • System Log • Uploading Firmware • System Configuration • Rebooting the DX-Series System page is used to turn the library either offline or online.

  • Page 110: Figure 61 System Log

    Figure 61 System Log Quantum DX-Series User’s Guide The system log allows you so sort the following types of log entries displayed: • - Informational events are for informational Hardware Information purposes only and do not require any intervention on the DX-Series system such as the commencement of a hard drive rebuild.

  • Page 111: Uploading Firmware

    Uploading Firmware Figure 62 Uploading Firmware Quantum DX-Series User’s Guide The Firmware Upload page is used to upload a new firmware image to the DX-Series system. Firmware version 2.30 is only available from the CD Note: installation menu (see page 115).

  • Page 112: System Configuration

    Figure 63 Activating/ Removing a Firmware Image System Configuration Quantum DX-Series User’s Guide An Successful Upload page displays indicating that the firmware has been uploaded. Click Ok to continue. Click Activate to activate the new firmware image or Remove to...

  • Page 113: Figure 64 Downloading Configuration Files

    Figure 64 Downloading Configuration Files Quantum DX-Series User’s Guide • All other configured features For disaster recovery purposes, download the configuration Note: file whenever there are major changes to the DX-Series system configuration. Downloading a System Configuration File To download a system configuration file:...
  • Page 114 Quantum DX-Series User’s Guide Click OK to return to the Utilities page. Uploading System Configuration File This option allows a saved configuration file to be uploaded to the current DX-Series system. The system configuration contains all of the configuration information entered by the DX-Series system administrator including: •...

  • Page 115: Downloading The System Diagnostics File

    The DX-Series system allows you to download a system diagnostics file to your local host which is helpful when troubleshooting problems on the system. Have this file available prior to contacting Quantum customer support. To download the system diagnostics file:...

  • Page 116: Rebooting The Dx-Series System

    Figure 66 Downloading Diagnostics Files Rebooting the DX-Series System Quantum DX-Series User’s Guide Under Download System Diagnostics File, click Download. A confirmation message will display, asking whether to open or save the file. Select Save this file to disk, and click OK.

  • Page 117: Figure 67 Shutting Down The Dx-Series System

    Figure 67 Shutting Down the DX-Series System Quantum DX-Series User’s Guide Under System Shutdown, click Restart. The DX-Series system reboots. Utilities...

  • Page 118: Chapter 4 Troubleshooting

    Common Problems and Solutions Quantum DX-Series User’s Guide Troubleshooting This chapter describes problems you may encounter during the setup and operation of the DX-Series system. Corrective information is provided to help you resolve the problems. The troubleshooting information in this section covers the following topics: •...

  • Page 119: Hardware Problems

    Fibre Channel, Device mappings web page (see Channel Options One power supply is Contact your Quantum Customer Support not functioning. representative for a power supply replacement. Both power supplies Contact your Quantum Customer Support are not functioning.

  • Page 120: Ethernet Network Problems

    A hard drive is not Determine which drive has failed by responding observing the red fault LED on the drive sled. Contact your Quantum Customer Support representative for a drive sled replacement. Table 30 describes corrective actions for problems occurring with the Ethernet network.

  • Page 121: Fibre Channel Network Problems

    If the ping reports round trip times, the DX-Series system is active. If not, check the cables, switches, or hubs for damaged components. If everything checks out, contact the Quantum Customer Support department (see the Preface for contact information). Upgrade your version of Netscape to 7.1 or later.

  • Page 122: Host Bus Adapter Settings

    Host Bus Adapter Settings Quantum DX-Series User’s Guide Problem Corrective Action Windows cannot see the robot or tape information. drives with Emulex Fibre Channel HBA. This section provides additional information on setting up your specific Fibre Channel HBA (Host Bus Adapter).

  • Page 123: Jni™ Fibre Channel Hba

    JNI™ Fibre Channel HBA Figure 68 JNI Fibre Channel HBA Configuration Emulex™ Fibre Channel Quantum DX-Series User’s Guide • JNI™ Fibre Channel HBA • Emulex™ Fibre Channel HBA • Q-Logic™ Fibre Channel HBA For the DX-Series system to communicate with the JNI Fibre Channel HBA, the card must be setup correctly.

  • Page 124: Figure 69 Emulex Fibre Channel Hba

    Figure 69 Emulex Fibre Channel HBA Automap enable Quantum DX-Series User’s Guide Additional Emulex Settings In addition to enabling automap on the Fibre Channel HBA, the following parameters must be modified: • Topology • Frame size • Link speed To modify the Emulex parameters for topology, frame size, and link...

  • Page 125: Figure 70 Emulex Topology Setting

    Figure 70 Emulex Topology Setting Topology setting Figure 71 Modify Topology Drivers Screen Quantum DX-Series User’s Guide Double-click Topology The modify driver parameters screen displays (see Host Bus Adapter Settings figure 71).

  • Page 126: Figure 72 Emulex Frame Size Setting

    Figure 72 Emulex Frame Size Setting Frame size setting Quantum DX-Series User’s Guide Enter in the edit box, check both the New Value check boxes, and click Global This changes the Emulex Fibre Channel HBA topology to PT-PT fabric first, then attempt FC-AL. The HBA will attempt a point-to-point connection (PT-PT) first and if this is unsuccessful, the HBA reverts to loop mode (FC-AL).

  • Page 127: Figure 73 Emulex Link Speed Setting

    Figure 73 Emulex link Speed Setting Link speed setting Quantum DX-Series User’s Guide Enter for 1 Gig Fibre Channel HBAs or HBAs in the edit box, check both the New Value check boxes, and click Change Entering changes the Emulex Fibre Channel HBA frame size to 1024 which is recommended for 1 Gig Fibre Channel HBAs.

  • Page 128: Q-Logic™ Fibre Channel Hba

    Q-Logic™ Fibre Channel Quantum DX-Series User’s Guide Enter for 1 Gig Fibre Channel HBAs or HBAs in the edit box, check both the New Value check boxes, and click Change The default setting is 0 for auto speed selection. This...

  • Page 129: Appendix Adx-Series System Specifications

    Quantum DX-Series User’s Guide DX-Series System This appendix lists characteristics and specifications both DX- Series models: DX30 and DX100. These characteristics and specifications are categorized as follows: • Physical Characteristics • Performance and Reliability Characteristics • Environmental Specifications For hard drive specifications see the appropriate hard Note: drive product manual.

  • Page 130: Physical Characteristics

    5.25 in. - 3U (133.4 mm) Chassis depth 19.75 in. (501.7 mm) Overall depth 20.50 in. (520.7 mm) AC Power Sequencer (DX100 Only) Panel height 1.75 in. (1U) pair needed for every four storage arrays Physical Characteristics DX100 19.00 in. (482.6 mm) 16.88 in.

  • Page 131: Table 33 Interfaces

    Power Input Power cord NEMA 5-15P to C13 connector (Qty 4) Host to DX-Series Interface Hardware Up to eight 2 Gb Fibre Channel (LC connector) 10/100/1000-BaseT Ethernet Physical Characteristics DX100 with Two Arrays 312 lbs. (141.5 kg) 334 lbs. (151.5 kg)

  • Page 132: Performance And Reliability Characteristics

    Power Environment Electrical inputs Voltage Rated Frequency Rated Current Performance and Reliability Characteristics 100 VAC to 240 VAC (DX30) 110 VAC to 240 VAC (DX100) 47 to 63 Hz 2.4A @230 VAC (DX30) 4.57A @230 VAC (DX100)
  • Page 133 Quantum DX-Series User’s Guide Consumption Climatic Environment Temperature Operating Shipping and storage Relative Operating humidity Shipping and storage Altitude Operating Shipping and storage Heat Operating Acoustical Noise Sound power Operating level Idle Sound pressure Operating @ bystander Environmental Specifications 550 Watts (DX30) 1050 Watts (DX100) 50°...

  • Page 134: Appendix B Setup Cd And Setup Menu

    Reinstalling the Controller Operating System Connecting to the Controller Quantum DX-Series User’s Guide Setup CD and Setup This section contains instructions for reinstalling the controller operating system and also for accessing the installation menu available from the controller serial port.

  • Page 135: Installing System Firmware

    Service PC to the Controller Installing System Firmware Quantum DX-Series User’s Guide Connect a 9-pin RS-232 null modem cable to the COM port in the left- most PCI slot the back of the DX-Series controller and to a serial port...

  • Page 136: Figure 75 Dx-Series Installation Menu

    Figure 75 DX-Series Installation Menu Quantum DX-Series User’s Guide The controller reboots. The terminal emulation session displays the boot process on the controller. When the boot process completes, the following menu displays (see Type 2 to upgrade the system firmware and save the system configuration.

  • Page 137: Dx-Series Setup Menu

    DX-Series Setup Menu Displaying User Options Quantum DX-Series User’s Guide The DX-Series operating system contains an embedded installation menu that is available from the DX-Series controller serial port. The DX-Series Setup Menu is used for: • Displaying User Options •...

  • Page 138: Configuring User Options

    Figure 76 DX-Series Setup Menu Configuring User Options Quantum DX-Series User’s Guide Type 1 to display user options and press The current user options displays: • System Hostname • System IP Address • Network Mask • Network Gateway IP Address •...

  • Page 139: Creating Cartridges

    • Type 1 to create cartridges on ALL storage arrays. • Type 2 to create cartridges on a SPECIFIED storage array. If this is an upgrade to an existing system, create Caution: cartridges ONLY on the new storage array.
  • Page 140 The capacity estimates mentioned in the examples above Note: assume a RAID 5 configuration on the storage array with “global hot” spare. If a “global hot” spare is not used, the total capacity is increased by 250GB. If two “global hot”...
  • Page 141 The capacity estimates mentioned in the examples above Note: assume a RAID 5 configuration on the storage array with “global hot” spare. If a “global hot” spare is not used, the total capacity is increased by 400GB. If two “global hot”...

  • Page 142: Displaying Diagnostic Data

    Enter a file name and click Start. Select 4 from the DX-Series Setup Menu After the command has executed, select Stop from the Capture Text menu. Have this text file available when contacting Quantum customer support. DX-Series Setup Menu Connecting to...

  • Page 143: Appendix C Regulatory Statements

    FCC Statement Quantum DX-Series User’s Guide Regulatory Statements This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 144 Taiwan (BSMI) Statement       !" #$%&'()*+ ,-. Japan (VCCI) Statement DEN-AN Notice (Japan Industry Canada Digital Apparatus) Quantum DX-Series User’s Guide  Taiwan (BSMI) Statement...

  • Page 145: Notice For Usa And Canada Only

    CISPR-22 WARNING! ACHTUNG! ATTENTION! Notice for USA and CANADA Only Quantum DX-Series User’s Guide Reference: Interference-Causing Equipment Standard, ICES-003 Issue 2 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Reglément sur le matériel brouilleur du Canada.

  • Page 146: Laser Statement

    Cordon Laser Statement Class 1 Laser Product Klasse 1 Laserprodukt Quantum DX-Series User’s Guide LengthMaximum 15 feet (4.6 m) RatingMinimum 10 A, 125 V LIRE LA REMARQUE DANS LE MODE D'EMPLOI. CETTE REMARQUE NE CONCERNE QUE LES ÉTATS-UNIS ET LE CANADA.

  • Page 147: Battery Statement

    Battery Statement CAUTION LET OP VAROITUS Quantum DX-Series User’s Guide AVERTISSEMENT : ce système contient un produit laser appelé module de liaison optique conforme à la norme 21 CFR DHHS US sous-chapitre J et IEC 825-1. ADVERTENCIA: Este sistema contiene un producto láser denominado módulo de enlace óptico, que cumple la normativa 21 CFR, subapartado J...
  • Page 148 ACHTUNG Attenzione PRECAUCIÓN VARNING! Quantum DX-Series User’s Guide Ce produit contient une batterie au lithium. Si vous remplacez cette batterie par une batterie inadaptée, une explosion risque de se produire. Débarrassez-vous des batteries usagées en suivant les instructions du fabricant. Le lithium est une matière qui peut être dangereuse.
  • Page 149 Avertissement Warnung Attenzione Advertencia Varning Quantum DX-Series User’s Guide Disconnect all power cords before servicing. Déconnectez tous les fils électriques avant d'effectuer des réparations. Vor der Wartung alle Netzkabel abziehen. Prima di effettuare qualsiasi intervento di manutenzione, scollegare tutti i cavi di alimentazione.

  • Page 150: Disposal Of Electrical And Electronic Equipment

    Disposal of Electrical and Electronic Equipment Quantum DX-Series User’s Guide This symbol on the product or on its packaging indicates that this product should not be disposed of with your other waste. Instead, it should be handed over to a designated collection point for the recycling of electrical and electronic equipment.

  • Page 151: Declaration Of Conformity

    Appendix C Regulatory Statements Declaration of Conformity Declaration of Conformity Quantum DX-Series User’s Guide...

  • Page 152: Glossary

    Quantum DX-Series User’s Guide The basic unit of data in a binary numbering system (binary digit), represented by a 0 or a 1. Eight bits equals one byte. The basic unit of computer memory which is large enough to hold Byte one character.
  • Page 153 Quantum DX-Series User’s Guide Digital Linear Tape technology is owned, developed, and manufactured by Quantum Corporation. DLT tape drives use half-inch wide tape. Electro-Static Discharge A mechanical component of the extension axis assembly Gripper (robotics) which grips and holds a tape cartridge in transit The device or devices to which the library is connected.
  • Page 154 Quantum DX-Series User’s Guide bit in a serial fashion. The RS-232 standard defines the function and use of all 25 pins of a DB-25 type connector. Small Computer System Interface. An American National SCSI Standards Institute (ANSI) communications standard for attaching peripheral equipment to computers.
  • Page 155 LED descriptions 26 browser, internet xv BSMI (see Taiwan) compression Fibre Channel 7 configuration 39 accessing 39 barcode assignment 46 Quantum DX-Series User’s Guide date and time 51 Fibre Channel 55 network 49 partitioning 40 properties 48 security 52 write protection 45...
  • Page 156 75 email message type administrator 79 configuration changes 79 hardware failure 78 new recipient 79 operator access 79 Quantum DX-Series User’s Guide recipients 79 send to Quantum 79 software error 79 email notification 78 end user agreement 88 environmental specifications...
  • Page 157 19 RAID configurations 4 RAID 5 7 definition 13 RAID controller LED descriptions 23 RAID controller LEDs 23 Quantum DX-Series User’s Guide RAID controllers 4 RAID sets 9 rebooting 97 relocating DX-Series system 32 remote alerts 76 accessing 76...
  • Page 158 45 enabling/disabling 46 Quantum DX-Series User’s Guide...

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