Polycom MGC Manager User Manual page 361

Enabling Recording for a Conference
This procedure is identical for all types of conferences.
To enable recording for a conference:
1. In the Conference Properties - Settings dialog box, in the Message
Service Type box, select IVR.
2. In the Message Service Name list, select a recording-enabled IVR
Service.
3. Leave the Encryption option disabled (clear check box) at the conference
level.
Recording cannot be done on an encrypted connection. Therefore, to record
encrypted conferences, encryption must be set at the participant level, and all
participants except the Recording Link can be encrypted.
4. Click the Recording tab.
The Conference Properties - Recording dialog box opens.
MGC Manager User's Guide - VoicePlus Edition
8-13