Polycom MGC Manager User Manual page 143

7. If the participant has been disconnected, click the Disconnection Cause
tab to view the reasons for the participant's inability to connect to the
conference.
The H.323 Participant Properties - Disconnection Cause tab opens.
The following information is displayed for the disconnected participant:
Table 3-17: VoIP Participant Properties - Disconnection Cause
Field/Option
Call Disconnection
Reason
Cause
MGC Manager User's Guide - VoicePlus Edition
Description
Gatekeeper Failure and H323 Failure disconnection
cause categories are exclusive to H.323 participants.
All other statuses are identical to ISDN participants
and are described in Table 3-12, "ISDN Participant
Properties - Disconnection Cause," on page 3-37.
•
Gatekeeper Failure - Participant's failure to
connect to the conference is caused by the
gatekeeper.
•
H323 Failure - Participant's failure to connect to
the conference is caused by the MCU H.323 card.
Describes the cause of disconnection according to the
category indicated in the Call Disconnection Reason.
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