Polycom MGC Manager User Manual page 306
Polycom mgc manager software: software guide
Hide thumbs
Also See for MGC Manager:
- Supplementary manual (9 pages) ,
- Quick start (2 pages) ,
- Administrator's manual (584 pages)
Table of Contents
Advertisement
Chapter 7 - Attended Conferencing
7-4
Table 7-1: Attended Conference Entities (Continued)
Entity
IVR Service set to
Wait for operator
assistance
EQ service set for
Wait for operator
assistance
Description
The IVR Service assigned to the conference must be set to
On Hold for Operator Assistance in the Welcome Message
dialog box. In this mode, when the participants connect to
the conference, they are automatically moved to the
Participants Queue.
The Entry Queue Service assigned to the attended Entry
Queue must be set to On Hold for Operator Assistance
option in the Welcome Message dialog box. In this mode,
when the participants connect to the Entry Queue, they are
automatically moved to the Participants Queue where they
wait for the operator to connect them to the conference.
Advertisement
Table of Contents
Need help?
Do you have a question about the MGC Manager and is the answer not in the manual?