Chapter 6 - IVR and Entry Queue Services
6-60
Table 6-16: Default IVR Messages (Continued)
Message Type
Roll Call: User
name recording
request
Roll Call: Playing
the recorded name
for the user to get
confirmation
Roll Call: Name
recording
confirmation
Roll Call:
Participant's entry
prompt
Roll Call:
Participant's exit
prompt
Roll Call:
Introduction to the
participant's list
prompt
Roll Call: End of
Roll Call list.
SilenceIT: Adjust
SilenceIT
sensitivity and
unmute
SilenceIT:
Disable SilenceIT
and unmute
SilenceIT:
SilenceIT menu
Message Text
"After the tone, please state your
name."
"The name you have recorded
is...(here the system will play the
name)"
"Press one to record your name
again or remain on the line to enter
the conference."
"...has joined the conference."
"...has left the conference."
"The conference participants are..."
"This is the end of the participants
list"
"To reduce the noise detection level
and return to the conference, press
3."
"To disable noise detection and
return to the conference, press 4."
"Your line is muted due to a noisy
line. For available options, press 9."
File Name
NAMERCRD.ACA
NAMEIS.ACA
RERECRD.ACA
JOINED.ACA
LEFT.ACA
ROLLCALL.ACA
LISTEND.ACA
SLNRDRT.ACA
SLNDNDRT.ACA
SLNMUTE.ACA
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