You can define the following filtering parameters.
Table 7-5: Participants Queue Filter Options
Field/Option
Filter Name
Participant Status in Participants Queue
Help Request
Waiting for
Operator
Assistance
On Hold
Welcome (no wait)
Welcome (wait)
Attended
Dial-In Numbers
Dial-In Numbers
MGC Manager User's Guide - VoicePlus Edition
Description
Enter the name of the Filter.
If you are modifying the parameters of an existing
filter, enter a new name to modify the filter name.
Select this check box to display participants who
have requested help in the Participants Queue
window.
Select this check box to display participants who are
waiting for the Operator Assistance because they
failed to enter the correct conference numeric ID,
Conference or Chairperson password, or because
they need to be connected to the conference as the
Entry Queue Service or IVR Service is set to
attended mode.
Select this check box to display participants who
have been placed on hold.
Select this check box to display participants who are
in Welcome (no wait) status. (for Greet and Guide
conferences)
Select this check box to display participants who are
in Welcome (wait) status. (for Greet and Guide
conferences)
Select this check box to display participants who are
currently being attended.
Define the dial-in numbers used by participants to
access Entry Queues, Meeting Rooms, or
conferences. Only participants dialing these
numbers are displayed in the Participants Queue
window.
7-17
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