Polycom MGC Manager User Manual page 316

Polycom mgc manager software: software guide
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Chapter 7 - Attended Conferencing
Participants Queue Toolbar
Participant Queue Filter Toolbar
7-14
The Participants Queue toolbar is enabled when an Operator Conference is
running and a Participant icon or Operator icon is selected.
The Participants Queue toolbar contains the following buttons:
Table 7-3: Participants Queue Toolbar Buttons
Button
Function
Attend Participant
Place Participant on
Hold
Move to Home
Conference
The Participant Queue Filter toolbar options enable displaying the list of
participants who are waiting to be connected to the conference, according to
selected criteria.
Table 7-4: Participant Queue Filter Toolbar Buttons
Button
Function
Participant
Queue Filter List
Participant
Queue Filter
Delete Filter
Description
Moves the participant to the Operator
conference for operator's assistance.
Places the attended participant on Hold.
The participant hears an IVR message while on
hold.
Moves the participant to the Home (destination)
conference.
Description
Lists the Participant Queue filters
currently defined in the system.
Opens the Participants Queue Filter
dialog box where you define a new
Participants Queue Filter.
Deletes the selected Participant Queue
Filters.

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