Polycom MGC Manager User Manual page 252

Chapter 6 - IVR and Entry Queue Services
6-12
Table 6-2: IVR Properties - Message Types by Message Category
Message
Message Type
Category
Conference Request Password
Password
Retry Password
Request Digit
Conference Chairperson Identifier
Chairperson Request
Request Chairperson
Password
Chairperson
Password Failure
Message
General Download files that are played during an On Going
Conference when performing various operations, such as
Operator
when locking or unlocking the conference. These
Assistance
operation are defined in the IVR Service - General dialog
box.
Operator Operator Assistance
Assistance Indication Message
Description
Requests the participant to enter
the password required to
connect to the conference.
Requests the participant to enter
the password again when an
incorrect password is entered.
Requests the participant to enter
a digit to connect to the
conference. This message is
played to dial-out participants
when requested to enter a digit
to confirm connection.
Requests the participant to enter
the chairperson identifier key
required to identify them as the
conference chairperson.
When the participant has been
identified as the conference
chairperson, requests the
participant to enter the
chairperson password.
When the participant enters an
incorrect chairperson password,
requests the participant to type it
again.
The message is played when the
participant is waiting for the
operator's assistance.