Lan/Intranet - Polycom ViewStation EX User Manual

Chapter 6

LAN/Intranet

Symptom
Cannot access
ViewStation Web
interface from the PC
Web browser.
System does not allow
management via the
Web.
© Polycom, Inc.
Cause
ViewStation DHCP is set to
CLIENT and no DHCP server is
available.
Ethernet LAN cable is not
connected to the Ethernet LAN
port on the ViewStation.
Failed LAN cable.
There is a firewall between your
PC and your ViewStation.
Your PC is on a different subnet
and there is no router between you
and your ViewStation.
Wrong password.
Too many managers logged into
the system.
185
Troubleshooting
Solution
Change your IP address to static.
Contact your network administrator.
Connect the Ethernet LAN cable to
the Ethernet LAN port.
Contact your network administrator.
Check the light on the back of the
ViewStation. You should have a
steady green light to indicate a
connection to the LAN and a flashing
orange light to indicate LAN traffic.
Consult your network administrator.
Change your PC or ViewStation
subnet mask and IP address so that
they are both on the same LAN or
subnet.
Enter the correct password. Note:
The default password is "admin".
Only two system managers are
allowed at any one time. To log
everyone out, restart your
ViewStation.
ViewStation User Guide