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1. Run the SAN utility to verify the Fibre Channel Switch Modules are functioning correctly.
2. Use management utilities supplied by the manufacturer to verify the attached Fibre Channel
devices are functioning correctly.
Hardware problems
To determine whether your installation problem is caused by the hardware, perform the following
tasks:
1. Verify any recent hardware changes.
2. Verify that the Expansion Card is installed correctly and is fully seated in the network-interface
option connector and the PCI-X expansion connector. (Refer to Installing the Expansion Card on
p. 137).
3. Verify that the blade server is turned on.
4.
Verify that the data-rate setting is correct. Use Fast!UTIL (see "Using Fast!UTIL" on page 140).
The Fibre Channel ports of the Fibre Channel Switch Module that connect to each of the blade
server bays (1 through 14) are fixed at the 2 Gbps data rate.
5. Verify that the Fibre Channel Switch Module for the SBCE unit is installed in I/O module bay 3,
I/O module bay 4, or both.
6. Verify that all LEDs for the switch module information panel and the switch module external
Fibre Channel ports do not indicate a fault. See "LED diagnostics" on page 123.
7. Verify that all SFP optical transceivers and cables are installed and securely connected to the
correct connectors.
8. Verify that all peripheral devices are turned on and connected through the Fibre Channel Switch
Module.
Software problems
To determine whether your installation problem is caused by the software, perform the following
tasks:
1. Verify any recent software changes.
2.
Verify that the software utilities and are at the latest level.
3. Verify that the correct blade server device driver is installed.
4. Verify that the BIOS code in the expansion card is at the latest level.
5. Verify that you have the correct expansion card NVRAM settings for your storage area network
(SAN) and operating system.
6. Verify that the firmware on the Fibre Channel Switch Module is at the latest level.
System configuration problems
To determine whether your installation problem is caused by the system configuration, perform the
following tasks:
1.
Check the Expansion Card to ensure it is configured properly.
2. Check the Fibre Channel Switch Module to ensure it is configured properly. For more
information, see chapter 2 "Fibre Channel Switch Module".
146
SBCEFCSW/SBFCM: HMM and Troubleshooting Guide
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