How Do I Handle Emergency Repairs - Aston Martin DB 9 2010 Manual

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You will be notified by Aston Martin in writing if your claim for
warranty coverage is denied. The notice will explain the basis for
denying your claim. If you fail to receive this notice, Aston Martin will
perform the warranty repair for you free of charge.
C.14

How Do I Handle Emergency Repairs?

If your vehicle needs an emergency repair on emission related parts,
and an Aston Martin Dealer is not available (so that you must have
covered repairs made by someone other than a Aston Martin Dealer),
Aston Martin will reimburse you for the cost of repairs, including
diagnosis. Be sure to obtain, (a) the parts that are replaced and, (b) a
receipt for the work. Take the parts and receipt to your Aston Martin
Dealer, who will determine if the repair is covered under warranty.
You should follow the same procedure if a warranted part is not
available at your Aston Martin Dealer within 30 days from the time
you first bring your vehicle to your service point for repairs and you
must go elsewhere for repairs.
Any repair not completed within 30 days also constitutes an
emergency, and any equivalent replacement part may be used in an
emergency situation. Aston Martin will reimburse you for the repair
expenses, not to exceed: (a) the Aston Martin's suggested retail price
for all warranted parts that are replaced and, (b) the labor charges
(based on the Aston Martin's recommended time allowance for the
warranty repair and the geographically appropriate hourly labor rate).

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