What To Do In An Emergency - Aston Martin Vantage S 2016 Owner's Manual

Repatriation of Un-repaired Vehicle from Abroad
If the Vehicle cannot be repaired by Aston Martin Emergency
Assistance within an agreed time schedule (three working days), the
costs for transporting the Vehicle and its contents from the Dealer to
the home Country Dealer, will be covered by Aston Martin
Emergency Assistance.
Aston Martin Emergency Assistance shall arrange the safe repatriation
of the Vehicle at the least cost, while respecting the need to deliver
the Vehicle to the home Dealer within 14 consecutive days.
Aston Martin Emergency Assistance will cover the costs for parking
the Vehicle, pending repatriation or import.

What To Do In An Emergency

Should assistance be required in the unlikely event of a Breakdown
Incident, simply contact Aston Martin Emergency Assistance using the
relevant telephone number listed below.
It may be helpful to have the relevant telephone numbers entered
into your mobile phone 'phone book'.
00 800 28 86 28 86
1
+44 208 603 9875
When connected, enter the 2 digit number as prompted for your
home country. Please do not make your own arrangements as Aston
Martin Emergency Assistance will be not be able to reimburse you. If
you are in a remote location and need assistance, the time taken to
receive the assistance may be longer because of distance and local
restrictions.
Calls from landlines shall be free. Calls from mobile phones will be charged
1.
at standard mobile network rates.
Vehicle Identification and Location
To minimise delay, please have the following information available:
• Your name.
• Aston Martin model.
• The Vehicle Identification Number (VIN). The last six digits from
the VIN label in the corner of the windscreen.
• The location of the vehicle.
• Vehicle registration number and colour.
• Telephone number where you can be contacted.
• Description of the concern experienced.
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