7-30
7-30
SPMS PROVRES index descriptions
Basic index UTROVFL
Section
SRVCTRES
Description
Universal tone receiver overflow
Definition
The number of failed attempts to connect to UTRs, either because the UTR
queue is full in a given PM, or because the call abandons while waiting for
service.
Measurement list
UTROVFL uses the sum of UTR measurements UTRQOVFL and
UTRQABAN, summed over all PMs reporting UTR measurements.
Normalizer
UTROVFL is normalized per attempt as given by the sum of UTR
measurements UTRQOVFL, UTRQABAN, and UTRSZRS, summed over
all PMs reporting UTR measurements.
Diagnostics
Identify the PM with overloaded UTRs from OM group UTR. Consider
whether the PM needs unloading. OM group PMOVLD may give
information relevant to this decision. Check LINE138 and TRK138
(NOSC) logs.
297-1001-330 Standard 11.04 June 1998
7-30